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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1638 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the 6.2" - Apple CarPlay - Built-in Bluetooth - In-Dash Digital Media Receiver is a great radio, especially praising its Apple CarPlay integration, sound quality, and ease of use. The inclusion of a volume knob and a responsive touch screen are also appreciated. However, some customers have noted the absence of a rear USB port and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,638 reviews
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Problems soon after purchase: volume issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and I love all the features but I am disappointed on the quality. For this price I expected better. After a couple of weeks of being installed by Best Buy, there was a problem with the volume. It will suddenly get loud and then lower as if there was a bad connection. There is also a crackling sound. I took it back to the store. It was reset but the problem still continues. Now, I have to try to deal with the manufacturer. Luckily it is still under warranty and hopefully they can fix or replace it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio works and looks great. Best Buy installed it and only took 20 minutes

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinF, thanks for commenting! We're thrilled to know that you're satisfied with the superb performance of your XAVAX1000 and exceptional service of Best Buy. Thank you so much for your purchase and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. I like that it has an actual volume knob compared to their other units. Have this head unit in both of my cars.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 3 out of 5 stars

    Okay radio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio gets the job done. I am happy to finally have Apple play in my car, however this quality of the back up camera is not the best. It kind of looks a little blurry and not as crisp as it used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my broken stoke radio on my prius and worked great. Even steering wheel control work with an aftermarket device.

    I would recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen was much smaller Than expected Over al system it self is ok Just hate how my usb need to be connected But about 2 weeks later My car wouldn’t start And when I got it on The time was stuck and there is an annoying screen saver that keeps popping up . I’ve called the store and left messages no reply I made an apt to take it back in Annoyed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the radio goes out in your work van. you need to get another one. Nice upgrade for our work van!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio is pretty great. I have had no issues so far. Definitely an upgrade in my ole 2006 explorer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son seems to love it for his first car…big upgrade over stock radio

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidB, thanks for commenting! We're happy to know that your son loves his XAV-AX1000. Thank you so much for your purchase and for choosing Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Good unit, crashes a lot

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good unit and the display is nice. Only issue is it seems to crash a lot. Occasionally it just reboots itself. Sometimes an update to Apple CarPlay will fix this but sometimes not, so I don’t think it’s always the cause.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple CarPlay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only main problem I have with this is sometimes when I’m talking on the phone with Apple CarPlay the connection would cut off from both end. Other then that I’m happy with the Purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With COVID the display head units were not working properly or at all. This was one of the few that we’re still working and we had to order it online since it was not available in the store. I am very pleased with the purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality - Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Quality - Easy to use. Nice Display. A little difficult to see the display in bright sunlight but that was an issue with my prior unit because of a poor design in the car's dash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the bucks! Does what I expected. Changes the look if my dash ad well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best Buy installed it so quickly and it works great! The GPS is great on the big screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated my car 10 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality of this system. Includes all medias I was looking for and the usb on the front is super convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony CarPlay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. Screen is smaller than a lot of others out there but my son(s) really enjoy having this in their older vehicles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hemicuda 426

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have bought. Really like it. It’s got everything I wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine, but extra charges...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fine - gave 3 stars because Best Buy will tell you what other stuff you need in order to install - and charge you even more for that stuff (even though they tell you installation is free). Even worse, the installation guys can't guarantee that the extra stuff you need will definitely work - you might have to pay for more, or additional installation costs!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stereo Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Installation was done by Best Buy. Smooth process. My daughter likes it.

    I would recommend this to a friend