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Customer Ratings & Reviews

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Your price for this item is $249.99
The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 1616 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Apple CarPlay integration, sound quality, and ease of use of this 6.2" in-dash digital media receiver. Many also appreciate the inclusion of a volume knob and the functionality of the touchscreen. Positive feedback was also given for the backup camera and the fit of the unit. A common complaint, however, concerned the limited placement of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,616 reviews
  • Rated 5 out of 5 stars

    Car stereo

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for husband. He loves the radio & all its features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty decent cheap stereo that has a screen. If you have a good phone this is the way to go since it hooks to your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for Christmas. Worls as it should no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic but very functional. No bells and whistles extras ... functions like it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony radio install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio was a gift. the geek squad installed the sony radio and the next day it didn't turn on. Turned out to be a programming issue that the geek squad said they would address.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony replacement car stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for a 2011 Nissan. Great install from BB as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing radio!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio works amazing! Is a bit bright at night but not too bad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connectivity issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked OK, but after a few days I started getting intermittent “no video” messages. The music still played, but this glitch is not what I would expect from a new product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MountainMan,

      Thank you for your comment. We sincerely regret to hear that you're experiencing display/no video issue on your XAVAX1000. This is certainly not the experience we're hoping you would have. If the display panel on the car stereo receiver is dim or does not light, the connectors may need to be cleaned or there may be a mode setting that needs to be adjusted. Please check the dimmer settings of the head unit by following the steps on this link:
      Visual Settings - Visual (Pg.19) & Troubleshooting Picture (Pg. 23) - https://www.sony.com/electronics/support/res/manuals/4740/de0cea3deac418e2d4780819876b2f2a/47408851M.pdf

      If the issue persists, please contact a qualified, professional installer or refer to your dealer/Best Buy to confirm the compatibility and to check the connection/installation of the unit.

      Should you need more assistance or information, please feel free to message us at socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BestBuy Username:
      Telephone Number:
      Issue:
      Model Number:

      We value your input, and thanks for choosing Sony.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great purchase...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...especially for the money. Not allot of frills and limited equalizer capabilities. If your looking for a good Apple CarPlay unit that's puts out good power and has a steady / reliable GUI then for the money this one is tough to beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Friendly staff, answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeep Wrangler Stereo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacement stereo for my jeep wrangler looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! I wouldn’t recommend it to anyone looking for a radio for their vehicle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent aside from the microphone i receive complaints on the quality of my voice when on calls

    I would recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 2 out of 5 stars

    Nice design that needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because of the front usb input. However, the front usb input caused my connection with carplay to cut in and out because of how loose the usb is when you plug it in. Changed Iphone cables and eventually discovered it was just how loose the connection is. Nice design just needs improvement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good if you want a starter carplay and android auto

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RocOn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital Media Receiver is an asset to my older Honda vehicle. With routine maintenance and this new deck, I think I will keep the vehicle a little longer

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 2 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a screen and back up camera installed. When I had the screen installed the guy called me and said that not any phone would connect to it. It had apple car play so I would not be able to use it. When I got there it did work. He said that he would call me back to replace it Incase it stops working. He never called. Also, the back up camera instantly gets blurry when you start driving and then when you stop it gets clear again. I’m dissapointed with these products and think I should have went else where.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    decent for the price, no frills

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic & economical; good system for the price, easy bluetooth connection, requires cord for screen mirror, no nav (except with USB connection to phone enabled with GPS)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, that’s to Scotty for making the suggestion

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Car radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound - do NOT like the installation kit Best Buy used !!!!! Big gapes on the sides ! Looks terrible!!!!

    No, I would not recommend this to a friend