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Customer Ratings & Reviews

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Your price for this item is $249.99
The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 1616 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Apple CarPlay integration, sound quality, and ease of use of this 6.2" in-dash digital media receiver. Many also appreciate the inclusion of a volume knob and the functionality of the touchscreen. Positive feedback was also given for the backup camera and the fit of the unit. A common complaint, however, concerned the limited placement of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,616 reviews
  • Rated 5 out of 5 stars

    Apple car play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter happy that she has apple car play in her car. Simsbury geek squad installed it and did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony AX1000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the perfect radio for me. The USB port is in the front so it was nice and easy to plug in phone. Volume knob is very small, but very glad it even had one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice item, good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very cool item, I love the brightness it brings, though after installation, it leaves a space since it doesn't completely fit. Every other features are nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vosina

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Berry good berry good berry good berry good berry good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great radio tuner is good XM sucks they believe it’s an antenna issue but once again I have too wait 2 weeks to find out so I lose 2 weeks of free XM cause it don’t work right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic head unit. No gaudy lights, works well. Kind of a boring UI but I purchased it for carplay anyways. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony car stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo! Easy user interface. Loving it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 6.2 with Apple CarPlay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, with a good history of reliability, all I needed in a system, clean appearance, great functionality without a lot extra features I don't need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of car equipment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, was a life saver for me in my 2005 Honda!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good and sounds good but I had to send it off ones to get fixed already and haven’t had it for even a year

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I plug it in, CarPlay doesn’t even come up anymore.. it’s in a corvette, I’ve used it like 5 times.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grmiman, thank you for sharing your experience with the XAVAX1000 and Apple CarPlay not activating when plugged in. Based on information from Sony’s community, this issue has affected other users and is often related to USB connection problems or firmware-related compatibility.

      Here are some community-recommended steps that might help:

      Double-check the USB connection: The XAVAX1000 connects to CarPlay via a USB cable that sometimes uses an extension behind the dashboard. Several users have found that a loose or faulty USB extension or connection at the rear of the head unit caused CarPlay to stop activating completely. Ensuring the cable is firmly connected or replacing a suspect extension can often resolve the issue.

      Try a different USB cable: Use an original Apple Lightning cable, as third-party or older cables may not reliably work with CarPlay.

      Update your iPhone: Make sure your phone’s software is fully updated, as compatibility issues between iOS and head unit firmware can sometimes disrupt CarPlay functionality.

      Restart the head unit and iPhone: Power cycling both devices has helped some community members restore CarPlay connectivity.

      Firmware Confirmation: The correct firmware for the XAVAX1000 should be version 1.01 for updates, although some units ship with 1.20 from the factory. There is no newer user-available update that improves CarPlay functionality, but ensuring that the unit is not flashed with the incorrect firmware is important.

      If the issue persists after these steps, it may indicate a hardware failure, and contacting Sony support or returning to the installer for further diagnosis is recommended.

      Thank you for considering Sony products. We hope these steps resolve the issue. If not, please don't hesitate to contact Sony's technical support for further assistance!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    great deal on open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    going to install this in my RV. Apple Play was what sold me on it. the radio in the motor home currently does not support it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that the great Geek Squad was able to install this in my car! It's fantastic to be able to use my phone map more safely with this radio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Birthday Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase. I love it! The only thing I’m disappointed about is that your phone doesn’t automatically sync to it and it must be plug in to use certain features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely in love with this item. In I would definitely recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hoping it would fit my needs. Wow was I surprised. This item is worth every cent I spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo w carplay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome car stereo my son was happy with it and hes enjoying it very much

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 2 out of 5 stars

    Don't buy this

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it at first... then it started drpping calls when another call or message came in. It will not read the entire text message and becomes even more of a distraction than texting while driving! Drops the audio channel. Audio quality on calls is atrocious when connected via usb. Bluetooth works better but maps don't work. All in all, $500 wasted

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for our son and he loves it. The remote is a nice touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steel City

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the recommendation made by the sales rep.

    I would recommend this to a friend