Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1638 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the 6.2" - Apple CarPlay - Built-in Bluetooth - In-Dash Digital Media Receiver is a great radio, especially praising its Apple CarPlay integration, sound quality, and ease of use. The inclusion of a volume knob and a responsive touch screen are also appreciated. However, some customers have noted the absence of a rear USB port and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,638 reviews
  • Rated 5 out of 5 stars

    Stereo

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought tow of these for my cars and they work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and professional. The product is great for the value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great deal on open box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    going to install this in my RV. Apple Play was what sold me on it. the radio in the motor home currently does not support it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Birthday Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase. I love it! The only thing I’m disappointed about is that your phone doesn’t automatically sync to it and it must be plug in to use certain features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is good to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very good and easy to operate,light glare is kind of hard to see things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service I was very happy with the work !!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Radio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Malfunctions once in a while. Knob is pretty useless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connectivity issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked OK, but after a few days I started getting intermittent “no video” messages. The music still played, but this glitch is not what I would expect from a new product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MountainMan,

      Thank you for your comment. We sincerely regret to hear that you're experiencing display/no video issue on your XAVAX1000. This is certainly not the experience we're hoping you would have. If the display panel on the car stereo receiver is dim or does not light, the connectors may need to be cleaned or there may be a mode setting that needs to be adjusted. Please check the dimmer settings of the head unit by following the steps on this link:
      Visual Settings - Visual (Pg.19) & Troubleshooting Picture (Pg. 23) - https://www.sony.com/electronics/support/res/manuals/4740/de0cea3deac418e2d4780819876b2f2a/47408851M.pdf

      If the issue persists, please contact a qualified, professional installer or refer to your dealer/Best Buy to confirm the compatibility and to check the connection/installation of the unit.

      Should you need more assistance or information, please feel free to message us at socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BestBuy Username:
      Telephone Number:
      Issue:
      Model Number:

      We value your input, and thanks for choosing Sony.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony car radio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Wouldn’t mind a brighter display in daylight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did I win

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , Just wish I could add my own custom photo to it as a background

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Car Play

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe at the Bridgewater Best Buy definitely assisted in the top choice for Apple Car Play for our daughters car. She loves it! Easy to use and great works great !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never ever get this here horrible service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but a complete piece of trash . I had nothing but problems getting this installed . Store not honoring pre set appointments. Telling me drop car off , then they aren’t there , then not doing it correctly ,corporate not Caring fixing it adequately. Then the screen failed after a couple months , they had my radio almost a month and still claim they are fixing it . Corporate does not . Best Buy service is crap

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hoping it would fit my needs. Wow was I surprised. This item is worth every cent I spent!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 2 out of 5 stars

    Don't buy this

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it at first... then it started drpping calls when another call or message came in. It will not read the entire text message and becomes even more of a distraction than texting while driving! Drops the audio channel. Audio quality on calls is atrocious when connected via usb. Bluetooth works better but maps don't work. All in all, $500 wasted

    No, I would not recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 3 out of 5 stars

    Works fine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has Apple Car Play but does not appear to work with every iphone. It works well for my purposes so I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely in love with this item. In I would definitely recommend to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stereo was easy to install and works great. The only negative is that when setting the dimmer switch to automatic, it always dims instead of going on eternal light or time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vosina

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Berry good berry good berry good berry good berry good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony car stereo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo! Easy user interface. Loving it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of car equipment

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, was a life saver for me in my 2005 Honda!

    I would recommend this to a friend