Customer Ratings & Reviews
- Model:
- XAVAX1000
- SKU:
- 6283607
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Apple CarPlay integration, sound quality, and ease of use of this 6.2" in-dash digital media receiver. Many also appreciate the inclusion of a volume knob and the functionality of the touchscreen. Positive feedback was also given for the backup camera and the fit of the unit. A common complaint, however, concerned the limited placement of USB ports.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband and he loves it. Says the hands free text is the best
I would recommend this to a friendgood purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase my stereo works perfect so far with no issues whatsoever
I would recommend this to a friendGreat purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was surprised how good the bass sounds and I am very satisfied with my purchase. I recommend to anyone!
I would recommend this to a friendNo complaints here
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice radio. Installation was a pain but it’s worth the wait
I would recommend this to a friendWorking as expect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be operating as expected and making my driving hands free more safe.
I would recommend this to a friendwaste of money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.while playing the media on the highway going to work and home. i lose conection almost everyday wouild i recommend no. if i knew i would of purchased another brand .my $20.00 dollar bluetooth worked better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TheodoreB,
Thank you for sharing your feedback regarding the XAV-AX1000. We're sorry to hear about the connectivity issues you've experienced with the media receiver. The XAV-AX1000 is designed to deliver a smooth in-car entertainment experience, and we understand how disappointing it can be when it falls short of your expectations.
To help resolve the connectivity problem, we recommend the following steps:
1. Ensure that your device's firmware is up to date. For your convenience, you can find the latest updates at the following link:
https://www.sony.com/electronics/support/mobile-cd-players-digital-media-players-xav-series/xav-ax1000/downloads
2. Confirm that your smartphone's Bluetooth settings are correctly configured and that it is within range.
3. Look for any potential sources of interference that may be disrupting the Bluetooth connection.
4. If your Bluetooth device is in a case that obstructs the signal, please remove the case while using the device.
5. If there are multiple Bluetooth devices or other electronic equipment (such as ham radios) nearby that emit radio waves, consider:
- Turning off those devices.
- Increasing the distance between the unit and any other devices.
7. Playback sound stops momentarily when this unit is connecting to a cellular phone. This is not a malfunction.
We hope this information proves helpful. If you require any technical assistance or have further questions, please do not hesitate to reach out to us at socialsupport@am.sony.com. We apologize if you have already shared some of this information in your review or with customer service; we simply want to ensure we have the most accurate details during our communication.
To assist you better, could you please provide us with the following information?
- Full Name:
- BestBuy Username:
- Telephone Number:
- Issue:
- Model Number:
Thank you for your understanding.
Best regards,
Romeo
Sony Social Support
Sony 6.2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic radio. Operates on iphone as well as android!
I would recommend this to a friendGreat head unit
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it in my car for almost a year now and it works great!
I would recommend this to a friendGood features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s kind of pricey, but you get some good features.
I would recommend this to a friendgreat product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, I would highly recommend this to anyone
I would recommend this to a friendRadio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a very good product. only in use for 3 weeks now. We will see.
I would recommend this to a friendRecommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value product. Highly recommend. Installed in Toyota Camry.
I would recommend this to a friendChristmas present
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're giving this radio to my daughter for Christmas.
I would recommend this to a friend- Cons mentioned:Usb
I was disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen does not work well with polarized sun glasses. The usb port is very touchy and disconnects often. The phone speaker stopped working after two months.
No, I would not recommend this to a friend Great stereo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stereo is great however it does have problems with Apple car play from time to time
I would recommend this to a friendAmazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make a big upgrade o my old toyota camry 1998 like a lot
I would recommend this to a friendnice upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice unit for the money! awesome upgrade to older vehicles.
I would recommend this to a friendMine in particular doesn’t seem worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this installed about 2 months ago I came to the conclusion I probably wouldn’t buy it again. For one, the screen always seems to have a bad glare on it and makes it difficult to see even with the brightness all the way up. My Apple CarPlay no longer works either which I’m sure BestBuy would fix, but is still annoying that I have to come in and have it fixed after spending $280 and only have had for 2 months. And one last thing, this doesn’t have anything to do with the product itself but with the Best Buy install, they do give you a free install but won’t connect it to your steering wheel controls unless you pay for it, and they don’t ask you if you want it either which I think is kinda weird...
No, I would not recommend this to a friendGreat job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Job went quickly was very satisfied! Technician did a great job!
I would recommend this to a friendDecent foe the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still fairly new item but so far it works well for basic things. I am not too happy with the flimsy screen. I would expect something more solid these days. I am also disappointed that carplay requires a physial connection. I would think bluetooth would be enough.
No, I would not recommend this to a friend