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Customer Ratings & Reviews

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Your price for this item is $249.99
The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 1616 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Apple CarPlay integration, sound quality, and ease of use of this 6.2" in-dash digital media receiver. Many also appreciate the inclusion of a volume knob and the functionality of the touchscreen. Positive feedback was also given for the backup camera and the fit of the unit. A common complaint, however, concerned the limited placement of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,616 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony stereo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product sounds great im super happy with the service and the tech great guy and great work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephP, fantastic! We're thrilled to hear that you're very happy with the service and superb performance of your XAV-AX1000. Thank you so much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Great radio!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects quickly to my phone via Bluetooth, the CarPlay is very nice and clear and it’s a great upgrade! The only thing I would dock for is the screen, it needs a harder touch to change the song or change from Bluetooth to CarPlay.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product. Free install isn’t legit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product good. You don’t need the Sirius XM unit they include. Free Install is useless. BB has few installers and schedules months out. We went elsewhere, so cost more

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    2004 Wrx

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and cheap, recommend if u want apple CarPlay and camera for old car

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Its so awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so perfectly perfect for perfectly perfect perfection if perfection was perfectly perfect possibility

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grate!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and it is easy to use. I like that it is an apple compatible

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great radio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio is great! I love it! I've had it for a couple weeks before leaving this review to make sure that it worked fine. It is definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Want so bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is any amazing item I woukd definitely recommend due to affordable and specs are decent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Joey P.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Really like the preset EQ. Decent wattage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A miracle for an iPhone user

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a godsend for an iPhone owner with an old car. The fact that this super-modern device could be installed in my 20 year old Honda catapulted my driving into the 21st century. Now I have GPS and access to my music collection without a pile of fragile CD's. Cost me more to install it than to buy it, but worth every penny so far. The combination of the device's smarts with the iPhone's with Car Play can't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio easy to use has Apple CarPlay so as long as you have a navigation app you’ve got navigation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony radio with apple CarPlay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit very good,more space for installation. Worth price and all functions are perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice features for the $$ but CarPlay fails

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design and features this stereo has for the money but I can't get the CarPlay feature to work consistently. I had this installed in May 2019 and I can get the CarPlay to activate about 1 out of 10 tries. I've tried several different cables but have to plug and unplug to eventually get it to recognize the phone. Frustrating as that is the main reason I bought this unit. I've seen multiple people mention some POSSIBLE firmware update but haven't seen a true resolution yet. I hate to return this but this is a real turn off. I posted a video to youtube showing the CarPlay feature failing to render on-screen: https://www.youtube.com/watch?v=JYWoOwZcDhY

    No, I would not recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice so far, doesn't accept ipods. Otherwise nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the radio wouldn’t work with the harness they ordered and didn’t realize it at the time they upgraded the radio to a jacks radio looks good and works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DianeC,

      Great! We're thrilled that you like the design and performance of the car stereo. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Great CarPlay stereo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stereo with car play support and work well with my iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10 out of 10!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is awesome! Sound has been great quality and the screen displays well! Would recommend purchasing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic Mustang Sound System!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent choice! Very Happy! This looks great and fit perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD GGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobinS,

      You made the right choice! We're thrilled that you are enjoying the performance of the car stereo. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Jeep

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome stereo! Works great Carl was excellent in installing the deck. Great timing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user322055,

      Amazing! We're glad that you are enjoying the performance of the car stereo. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US