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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 347 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Apple CarPlay integration, citing it as a life-changing feature, and also praise the sound quality and ease of use. Many appreciate the responsive touchscreen interface and the inclusion of a physical volume knob, while some wish for a CD player. The competitive price point is frequently highlighted as a significant advantage. Positive installation experiences were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 347 reviews
  • Rated 4 out of 5 stars

    Love the CarPlay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the upgrade from my stock radio. Got this in my 2008 Jeep Wrangler and it works great. The harness kit made the volume knob hard to turn on the left but it's not awful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this stereo... but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stereo... but the screen could be a little more responsive. I like how it has both CarPlay/Android Auto installed to make it a versatile product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got it; loved it gives solid sound quality to your factory speakers. Over time found that Auto play would disconnect and I would have to reinstall. Over time Auto play would activate while my car is off and drains my battery. I've had to jump my car multiple times on average 3 times a month. Been struggling to find an answer to problems.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fits and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it needs to, no issues, screen works pretty good, sometimes it is hard to swipe on it but other than that it is a good machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Car Stereo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Kenwood stereo! We especially like the Apple Play feature that turns our car stereo into an extension of our iphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. The interface is really snappy and fast, no lag when you press buttons on the touch screen like some units.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outer mount sticks way out too far which makes adjusting the volume not so easy. Need to turn car fans down low in order to be heard/understood.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Best Buy installed this head unit, I could not get the equalizer to my liking. All the music sounded muffled, especially the drums. I started to think they changed my speakers out. I replaced this head unit with an Alpine wireless Apple Car Play and my superb sound returned. Sorry Sony, try again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there! we regret that the unit failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rated 2 out of 5 stars

    Not as great as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: The look is really nice and goes well with my vehicle. Cons: Android Auto has glitches that will frustrate you. First glitch was with GPS which I fixed myself thankfully. Would not navigate and would start me off somewhere else. Spotify on here is TERRIBLE! Android auto will boot up fine, and when I press play for spotify, it won't play. I'll have to restart phone. It's also supposed to display album art, but it will just show black background until you change track(small glitch but annoying). The volume for Bluetooth is great and loud, but through android auto, its low. Have to really crank up. Also, if you have a late model car, you will have to manually go back and forth to dim the display. I pressed auto and found out that your vehicle has to have that feature built in for the auto dim on the stereo to work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Basic but very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for Android playback, was disappointed that there are no dedicated subwoofer outputs, although still allows me to control sub levels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CarPlay for All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Jeep GC but missed the new tech that cars have now. This gave my vehicle a breath of fresh air.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deck with a few flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I'm very happy with this stereo. I wish it had an SD card slot, and the screen could be a bit more responsive, but I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple but Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a fast responding and simple screen, then this one is for you! Also android auto compatible!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue so far is the blue tooth is supposed to be temperamental and the installer suggest to alway connect phone using cord.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, bad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system but feep.like the installer could have made a hole instead of obnoxious cords coming out of glove box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for cars with touchscreen radios. The cost to have it installed is a bit steep though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store customer representative was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store customer representative was excellent in his assessment of all relative products and was right on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Would recommend to anyone looking to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, this is the best double din radio on the market. Very convenient in every way Imaginable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head unit installed by the geek squad. Very clean look with great features.

    I would recommend this to a friend