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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.3 out of 5 stars with 1136 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver's sound quality, Apple CarPlay functionality, and ease of use. The backup camera integration, included installation, available features, and affordable price point are also appreciated. However, some customers have expressed concerns regarding the screen brightness and USB port functionality. Additionally, a few customers reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,136 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    SONY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice easy to install, simple to use and updated to current standards. Simple to connect my android.

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 3 out of 5 stars

    Good unit but too many issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last week and had it installed. The price was right and I liked the clean look and interface as well as the sound. However, I returned it the next day because I found it just wasn't bright enough. When sunny out I could see the screen but it was washed out a bit but with sunglasses on I could barely see it at all. There is no way to increase the brightness and when I was using Android Auto for navigation I had to keep taking my sunglasses off to just see the screen. Speaking of AA I also found that there was no separate volume for navigation. I had a Ioneer before this and the screen got cracked which is why I was looking for a new head unit. On that when AA was going and using Navigation if I adjusted the volume it gave me the option of music or nav. This has only one volume control so navigation was blasting which was very annoying. The final downfall was the touch screen. I found it to be very finicky most times. Touching certain functions would only work intermittently. I did see there was a touch screen adjustment but I didn't try that as I was already going to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    I Love It!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and it sounds great… fit perfectly in my car. I would definitely buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay
    Cons mentioned:
    Screen brightness

    Rated 5 out of 5 stars

    excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent radio for the price, I almost only use it apple CarPlay, it works great, screen is little hard to see in the sunlight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent in my 2008 Honda civic hybrid. Made my speakers louder and it’s easy to control. Will highly recommended to anyone to buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stereo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best car stereo I ever had. Foe me, the tactile buttons are a must. They are so much more reliable than the on screen buttons. And I got the stereo on sale which made the purchase that much more worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, customerforyears!

      We’re thrilled the XAV-AX3250 is your favorite stereo yet. We agree—tactile buttons are a game-changer for reliability and ease of use on the road. It’s also great to hear you caught a good sale!

      Thank you for choosing Sony!
      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    METLHRT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sounds good. Install was awesome. Iron Maiden sounds great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi METLHRT,

      We're beyond pleased to hear that the XAV-AX3250 is working well, sounds fantastic, and that the installation process was smooth. We're especially excited that the audio fidelity is bringing your favorite music—like Iron Maiden—to life!

      Thank you for the five-star review and for choosing Sony to power your vehicle's audio system!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding unit, nice bright screen, work great on Carplay! great deal here at Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamS,

      We are happy to hear that you're enjoying the sound quality and display of your new receiver! It's great to know that CarPlay is working perfectly for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were very helpful and understanding, they explain me every step of the way, thank you for all your help and support.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Screen brightness

    Rated 3 out of 5 stars

    Screen is the problem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main problem with my new receiver is that the screen is TOO SMALL, and the image is too dark and contrast too something for clear view. The sound is great.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LongshotLER, Thank you for the feedback. While we're glad you like the sound quality, we're sad to hear that you have concerns with the screen and picture quality. There are settings you can check in the device menu to improve the contrast and brightness of the screen. https://helpguide.sony.net/ev/xav-ax32/v1/en/contents/TP1000428679.html

      Hope this helps. Thanks and regards, -Craig Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Recommend this stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my stock stereo in my 2012 Ram. This stereo is a nice improvement. I needed a back-up camera and Bluetooth and this fit the needs. The only thing i noticed is the Android auto sometimes randomly cuts out when I'm displaying my Google maps. It comes back after a short wait, but it is a bit annoying. Searched the issue and found its due to the power drawn while hooked up to the usb connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, everything I need to enjoy. Amazing sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi camlee, Awesome! We are so glad to hear that you are enjoying your new XAVAX3250! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Much better than stock.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio is great, haven't had any issues. Installation was straight forward. However I do wish the screen wasn't as matte as it is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DylanW,

      We’re glad to hear that the installation was straightforward and that the radio is performing well for you! We appreciate your feedback regarding the matte screen finish as we continue to improve our designs.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Love my Sony Car Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony Car Radio! The Best Buy sales rep picked all the install items I need and installation with Best Buy was very professional and super easy. I did want the Sirius Satellite connection since I do have subscription but this connection not provided since I did not purchase the hardware needed. But instead I use my Apple phone Sirius app and all is good! The Apple Car Play is great so you can talk handset free, use your Apple GPS, and others. FM and AM radio ofcourse sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Sony !! I am back !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !! Replaced my 20 year old radio..with new Bluetooth technology !!! Sounds so nice with lots and lots of power for my speakers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great economical unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement unit for 2002 Toyota Tundra. This has easy to use, intuitive, interface. It produces quality sound and connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love my Sony Car Play!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new car stereo! Easy to navigate!! Matched with Kicker speakers for fabulous sound! Imran was super helpful and Chris did a masterful installation!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Best head unit I’ve had

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head unit, easy to use, Bluetooth and CarPlay work perfectly, also boost sound performance really well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good. It is very user friendly. Just wish usb worked a little different.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Intuitive and excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's loud, it's clear, the equalizer gives you plenty of room, and it's extremely intuitive. There's really no need for instructions.

    I would recommend this to a friend