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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.3 out of 5 stars with 1136 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver's sound quality, Apple CarPlay functionality, and ease of use. The backup camera integration, included installation, available features, and affordable price point are also appreciated. However, some customers have expressed concerns regarding the screen brightness and USB port functionality. Additionally, a few customers reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,136 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony car stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this radio. It’s user friendly and sounds great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your kind words about the XAVAX3250! We are beyond pleased to hear you find it user-friendly and enjoy its great sound quality. It’s designed to provide an exceptional audio experience while being easy to operate. If you have any further feedback or questions, feel free to reach out. We appreciate your support!

      Thank you again for your review and for being a part of the Sony community!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    jeep radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rough start due to poor reception, but the installer popped the dash apart and found a bad connection with the new antenna wire - replaced it and it's working great! much better power and sound!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    It's a Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all the things you want Android Auto works flawlessly, mirrors from phone reliably. Only con is it it EU designation and has trouble tuning in radio stations, also no HD radio. No big deal, I listen to SiriusXM and my smartphone audio files. It's a good buy at $299!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice car stereo. Better than the rest. Has alot of features the other one dont have, and the sound quality is there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian, Thanks for your fantastic review of the Sony XAV-AX3250 car stereo! It's amazing to hear you find it superior to other models, particularly highlighting its numerous features and superior sound quality. Thank you so much for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good radio. Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this radio. Easy to install! I have had difficulty installing the backup camera, but that is because I didn't want the cord to be showing through the car, if you dont mind the cord then it is really easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple & easy start to finish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my car stereo the tech (Liam) helped me select one. It was ordered and they held it for an appointment we set to do the installation. That only took a couple of hours to complete. Liam fully explained the operation.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Nice Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nice sounds good. Works with Apple Car Play nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, android autoplay nice to have. Still learning

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Would consider splurging for the wireless version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good unit, though it can be hard to see the screen while it’s bright outside. Otherwise, good deal and having Best Buy install it was very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Best bang for your buck radio!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase! Only radio I have seen with car play at the $299 pricepoint. Radio is essentially a single din housing with a double din screen. Would definitely recommend for someone that wants a solid radio without getting charged an arm and a leg.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference with radio and speakers All new *

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Must have for budget music enthusiasts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sony has a premium for a great consistent quality result. I would recommend this product for those who enjoy quality sound and want to keep this radio for awhile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This Sony unit is great for Apple CarPlay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was on sale for $299 when I purchased it, and I have always had a favorable opinion of Sony. So I had Best Buy install this in my Kia Optima. So far, it's been a good unit. Though I will say the matte display concerned me at first. But it has held up well and doesn't collect fingerprints like I thought it would. I really only use Apple CarPlay on this unit, the other features work fine though, I just don't use them. I would recommend this unit, the screen is a good size, though not the biggest. I am happy with this unit for the car it went into, it was the right price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hands free option for phone and text

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great features and quality for the price point. remote feature is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Car Stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality product and sound. East installation and great fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Documentation Frustration

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is working great, HOWEVER there is NO DOCUMENTATION on how to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhilipR,

      We are pleased to learn that your XAV-AX3250 unit is working great! We sincerely apologize for the lack of included operating documentation, and we understand how frustrating that can be.

      We want to assure you that the complete operating instructions and help guide are available online. You can access all the documentation, including detailed setup and operation instructions, right here:

      https://www.sony.com/electronics/support/mobile-cd-players-digital-media-players-xav-series/xav-ax3250/manuals

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this along with the back up camera, and it is amazing ! I love the quality of the screen and fell in love with it when I saw it in store demo! Had an old pioneer radio and needed something that had apple car play and Bluetooth features and calls , this is the way to go !

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great price to performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic head unit. Super easy to set up, no lag, screen is decent for a backup cam, android auto works great, been about a year and have had absolutely no issues with it, bluetooth auto pairs 100% of the time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Radio fine. Service Lacking. Might need to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jury is still out on this one. I waited a month, I spent about an hour and a half trying to get any service at Best Buy so that someone can direct me to buy the correct radio. I was told to buy this radio I was told I have to wait a month before I can get service. I waited and then when I picked it up 2 hours later they said oh you're going to have to come back and maybe it'll be 3 hours before we get your rear camera hooked up to this radio and then I said what about my CD player down here in the TV etc and they said oh no none of that comes with your Sony radio and I said you told me that I wasn't going to get GPS on my new radio you didn't say that all the other stuff that was hooked up to my Factory radio is not part of this. So I'm not sure why I spent $600. to get a radio. I could have spent $100 to get a radio and he said oh you got a little remote here so in case somebody sitting in the back of the van that wants to work your radio that's when it's a little remote is for so needless to say I'm not happy. not happy that I have to leave a sick mother at home for another 3 hours while they service my vehicle, not happy that I'm not sure that I can even trust them to do that because why wouldn't they have told me that the first time? Why would I spend an hour and a half to get a radio that has none of the amenities of the other radio I had previously and this is with the actual installer selecting this radio for me. I don't know what his name is. Tim? And some other sales person that had no idea what he was doing in Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio i like all the features especially the car play

    I would recommend this to a friend