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Customer Ratings & Reviews

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$299.99
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Comp. Value: $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1124 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver's sound quality, Apple CarPlay functionality, and ease of use. The backup camera integration, included installation, available features, and affordable price point are also appreciated. However, some customers have expressed concerns regarding the screen brightness and USB port functionality. Additionally, a few customers reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,124 reviews
  • Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stereo works great the screen could be a little more brighter the customizing could be better you only get 3 or 4 colors in the screen

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 3 out of 5 stars

    Nice machine, screen is too dim.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast unit. Switches between screens quickly. Biggest issue here is the screen. It is anti-glare and is much dimmer than a bright glossy display. If you drive in very sunny environments it may be hard to see or if you wear polarized sunglasses it will dim the screen and almost make unusable while wearing sunglasses. I want to like this but will be returning to get a brighter glossy screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for the price. Works well in the truck.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, JenniferR!

      We’re so glad to hear that your XAV-AX3250 is working well in your truck. It’s great to know you’re finding it to be a high-quality option that offers excellent value for the price!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Works great….when it works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a month with no problems and now it connects to the phone after trying over and over. The features for the money is worth it. Just wished it worked all the time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Glare and Laggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. However the screen has a bright glare when the sun is shining on it. Should include an anti-glare in future models. Also a little laggy at times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    excellent system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system Easy to use. Sounds great. Pairs easily.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio easy to use. Android auto works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well,no complaints. I would recommend anyone needing a car stereo to look at this one first.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good head unit if you're not looking for the latest bells and whistles.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Natron,

      Thank you for choosing Sony!

      We're elated to hear that the XAVAX3250 unit is a good fit for you. We appreciate your feedback on its features, and we'll take your advice into consideration as we continue to improve our products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Sony car radio with carplay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a car radio with carplay for my 2014 corolla and this fit my bill perfectly. Best buy helped me order all other attachments needed to fit this radio. Happy I got a Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Big upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid stereo! The Bluetooth and apple play work great and a big upgrade for my 2010 Avalanche. If the apple play doesn’t work buy a new apple brand cable, if you use cheap cords it won’t start the apple play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality no connectivity issues and very user friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EarlD,

      Thank you for your 5-star review of the Sony XAV-AX3250! We are very glad to hear that you are enjoying the great quality, lack of connectivity issues, and find it very user-friendly.

      We hope it continues to enhance your driving experience!

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Very good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade for my old Tacoma case model. I would give it 5 stars if the anti glare screen was a bit easier to read. Other than that its perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lsukhram

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional features. Great sound. Reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    LOVE LOVE LOVE this car stereo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE my new car stereo! It looks great - and it was so easy to use with Apple Car Play! Now I can see my maps when I’m in unknown territory, and I can listen to all my music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Play

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for a 2009 vehicle that did not have a GPS and touch screen. Best Buy installed it quickly, looks great and works fantastic. Could not be more pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Glenn, thank you so much for the 5-star review! We're honored to hear that the Sony XAV-AX3250 has been such a great addition to your 2009 vehicle. It's fantastic that you're enjoying the GPS and touchscreen features, and we're glad to know the installation by Best Buy went smoothly. We truly appreciate you choosing Sony, and are so happy that you're pleased with your purchase. Enjoy the new driving experience! Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Looks and Sounds Beautiful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony really compliments my cars interior, great sound with easy connectivity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you for the 5-star rating! We're glad you are happy with your new media player. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 1 out of 5 stars

    Don't buy. It's a dud.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed my mind. From a good review to this. Bought a car radio from Best Buy 91 days ago. Two days ago the radio stopped working. This led me to call them up and see if they could look at it. The agent I spoke with told me that there was a 90 day install warranty and I would have to pay $128 to have someone look at it. Missed it by one day . I had nothing going on that would affect the radio so I want to know what happened so I can contact the manufacturer. Know I realize where we (the customer) stands in the corporate run world. Don't forget about this experience and Best Buy's customer care.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience, Dakota.

      We’re truly sorry to hear about the timing of this issue and the frustration it has caused. While the installation warranty is handled by the retailer, we want to ensure your XAV-AX3250 unit itself is performing correctly.

      For detailed information on your manufacturer warranty and troubleshooting steps, please check:
      https://www.sony.com/electronics/support/mobile-video-navigation-in-car-receivers/xav-ax3250

      If you need further assistance, please reach out to our Car Audio specialists, you can find contact options here:
      https://us.esupport.sony.com/support/s/support-contact?category=car


      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Backup camera

    Rated 5 out of 5 stars

    Bright screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Radio! The screen is bright and clear and I can see the backup camera even in the middle of the day. Pairs flawlessly with my phone and loads right up so there's not a huge delay when I'm on a call and step into and start my vehicle, there is a delay but not a big one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Product - 5 Stars / Service - 2 Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony stereo exceeded all of my expectations and does a great job inside my vehicle. The day of my install, everything went well, although we noted that the A-pillar cover, where the microphone line was run, was loose. Also, the tech said that he re-connected the analog clock that is present in Chrysler vehicles. During that next week, the A-pillar cover came loose while I was on vacation and the analog clock stopped working. The microphone line that was run behind the steering wheel also came loose and was hanging down. When I returned, I went by the store to see if they could fix this and was advise, in a not very friendly manner, that there were no techs for the rest of the week and that I needed to make an appointment, which would be more than 2 weeks out, to have them fix the problem that they caused. I have a very unpredictable schedule, so it's difficult for me to schedule that far out. The man I spoke to gave no apologies for the shoddy work and appeared to be mad that another employee had to bring him back to the installation bay to answer my questions. I did not get his name, but I sincerely hope that he was just having an off day. To date, my A-pillar is still hanging with a broken bracket, my wires are still hanging down, and my analog clock is still not working.

    I would recommend this to a friend