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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.3 out of 5 stars with 1136 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver's sound quality, Apple CarPlay functionality, and ease of use. The backup camera integration, included installation, available features, and affordable price point are also appreciated. However, some customers have expressed concerns regarding the screen brightness and USB port functionality. Additionally, a few customers reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,136 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best radio I had yet great sound easy functions loud volume

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 1 out of 5 stars

    Skip this one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid this unit. Android auto constantly crashes, Bluetooth is the most reliable and even with that, it had audio distortion at random times. The only plus is the sound quality it puts out to the speakers is very good for the price. But the actual unit itself... Avoid. I 'upgraded' to the xav ax4000 after this, and that unit is a piece of junk too. I cant wait til I can review that one. For the money you are spending, you are not getting a good product no matter how 'recommended' it is by the best buy staff. These arent the cheapest head units and yet they perform terribly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 3 out of 5 stars

    Nice machine, screen is too dim.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast unit. Switches between screens quickly. Biggest issue here is the screen. It is anti-glare and is much dimmer than a bright glossy display. If you drive in very sunny environments it may be hard to see or if you wear polarized sunglasses it will dim the screen and almost make unusable while wearing sunglasses. I want to like this but will be returning to get a brighter glossy screen.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stereo works great the screen could be a little more brighter the customizing could be better you only get 3 or 4 colors in the screen

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Readio

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it open box and so far has been great Instalación was dar and super profesional

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErnestoR, We are so glad to hear that you are happy with your XAVAX3250. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    excellent system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system Easy to use. Sounds great. Pairs easily.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio easy to use. Android auto works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great….when it works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a month with no problems and now it connects to the phone after trying over and over. The features for the money is worth it. Just wished it worked all the time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never ended up using this, but it looked the part.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToddC,

      It brings us great satisfaction to hear that you are happy with the visual design and overall appearance of the XAV-AX3250. We work hard to ensure our units integrate seamlessly into vehicle dashboards.

      Thank you for your review and the 4-star rating and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Glare and Laggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. However the screen has a bright glare when the sun is shining on it. Should include an anti-glare in future models. Also a little laggy at times.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Sony car radio with carplay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a car radio with carplay for my 2014 corolla and this fit my bill perfectly. Best buy helped me order all other attachments needed to fit this radio. Happy I got a Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lsukhram

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional features. Great sound. Reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well,no complaints. I would recommend anyone needing a car stereo to look at this one first.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Big upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid stereo! The Bluetooth and apple play work great and a big upgrade for my 2010 Avalanche. If the apple play doesn’t work buy a new apple brand cable, if you use cheap cords it won’t start the apple play.

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Very good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade for my old Tacoma case model. I would give it 5 stars if the anti glare screen was a bit easier to read. Other than that its perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    C Smith

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, helped me pick out my stereo and a super easy install!

    I would recommend this to a friend
  • Pros mentioned:
    Backup camera

    Rated 5 out of 5 stars

    Bright screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Radio! The screen is bright and clear and I can see the backup camera even in the middle of the day. Pairs flawlessly with my phone and loads right up so there's not a huge delay when I'm on a call and step into and start my vehicle, there is a delay but not a big one.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    LOVE LOVE LOVE this car stereo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE my new car stereo! It looks great - and it was so easy to use with Apple Car Play! Now I can see my maps when I’m in unknown territory, and I can listen to all my music!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and navigate but the anti glare is lame do not see any advantages

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User981150,

      It is great to hear that you find the XAV-AX3250 easy to use and navigate! We design our interfaces to be as intuitive as possible, and we're glad that's been your experience. We also truly appreciate your honest feedback regarding the anti-glare touchscreen. We continuously strive to balance visibility in various lighting conditions with the feel of the display, and your comments will be passed along to our product team for review. Enjoy your drive and thanks for choosing Sony!

      Best regards,
      Dominck Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Product - 5 Stars / Service - 2 Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony stereo exceeded all of my expectations and does a great job inside my vehicle. The day of my install, everything went well, although we noted that the A-pillar cover, where the microphone line was run, was loose. Also, the tech said that he re-connected the analog clock that is present in Chrysler vehicles. During that next week, the A-pillar cover came loose while I was on vacation and the analog clock stopped working. The microphone line that was run behind the steering wheel also came loose and was hanging down. When I returned, I went by the store to see if they could fix this and was advise, in a not very friendly manner, that there were no techs for the rest of the week and that I needed to make an appointment, which would be more than 2 weeks out, to have them fix the problem that they caused. I have a very unpredictable schedule, so it's difficult for me to schedule that far out. The man I spoke to gave no apologies for the shoddy work and appeared to be mad that another employee had to bring him back to the installation bay to answer my questions. I did not get his name, but I sincerely hope that he was just having an off day. To date, my A-pillar is still hanging with a broken bracket, my wires are still hanging down, and my analog clock is still not working.

    I would recommend this to a friend