Customer Ratings & Reviews
- Model:
- XAVAX3250
- |
- SKU:
- 6480147
Customer reviews
Rating 4.3 out of 5 stars with 1136 reviews
(1,136 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver's sound quality, Apple CarPlay functionality, and ease of use. The backup camera integration, included installation, available features, and affordable price point are also appreciated. However, some customers have expressed concerns regarding the screen brightness and USB port functionality. Additionally, a few customers reported issues with connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Apple carplay
Rated 5 out of 5 stars
Great Head Unit, Great Price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A 2-din screen on a 1-din unit. Loving the Apple Car-Play, and happy for the Bluetooth as well so I don't have to hook up my phone on my regular commute when I don't need to use the screen. Mic works excellent, even in my convertible with the top down.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Pretty good!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good option for quality head units. Decent for price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi camlee, Awesome! We are so glad to hear that you are enjoying your new Digital Media Receiver! Thank you for choosing Sony! -Carl
- Pros mentioned:Apple carplay
Rated 5 out of 5 stars
Great Receiver!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this receiver for about three weeks, so far no issues. Only using the car play feature (that is why we purchased the receiver), it is the standard Apple car play interface, super easy to use.
I would recommend this to a friend - Pros mentioned:Apple carplay
Rated 5 out of 5 stars
Best for the money!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome head unit for the money can't go wrong! They're wired Android auto works great no problems! Tons of features for the money and works great with all my apps!
I would recommend this to a friend Rated 4 out of 5 stars
Very nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice touch screen. It looks great in my Audi A4 and does wonders for making my car nicer. Wish it had more Bluetooth capabilities like screen share and also android auto through Bluetooth but for what it is it is in a solid A class!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FidelL, Awesome! We are so glad to hear that you are happy with your XAVAX3250. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
sony 6.95 350
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far no problems, good sounding head unit , fits like a glove in my mercedes w211..thanks again.
I would recommend this to a friend Rated 4 out of 5 stars
Good unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good head unit if you're not looking for the latest bells and whistles.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Natron,
Thank you for choosing Sony!
We're elated to hear that the XAVAX3250 unit is a good fit for you. We appreciate your feedback on its features, and we'll take your advice into consideration as we continue to improve our products.
Best regards,
-Fred
- Pros mentioned:Apple carplay
Rated 5 out of 5 stars
Great car stereo!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stereo for car! Bought to upgrade my 2010 corolla and it works like a charm. Apple car play works great and no issue with audio or any slow down. Finally bringing myself into the future.
I would recommend this to a friend Rated 5 out of 5 stars
Apple Play
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for a 2009 vehicle that did not have a GPS and touch screen. Best Buy installed it quickly, looks great and works fantastic. Could not be more pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Glenn, thank you so much for the 5-star review! We're honored to hear that the Sony XAV-AX3250 has been such a great addition to your 2009 vehicle. It's fantastic that you're enjoying the GPS and touchscreen features, and we're glad to know the installation by Best Buy went smoothly. We truly appreciate you choosing Sony, and are so happy that you're pleased with your purchase. Enjoy the new driving experience! Regards, -Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great radio!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed about a month ago, and the sound is great! The Bluetooth connection was easy to set up and doesn't disconnect. I purchased this radio for the phone option since my vehicle didn't have it. I'm more than pleased with the sound quality on both ends of the call.
I would recommend this to a friend - Pros mentioned:Apple carplay
Rated 5 out of 5 stars
Nice Stereo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice touchscreen stereo. The fact that it comes with Android Auto and Apple Car Play makes it a lot better. The screen sometimes takes a second to respond to input, but this is still a solid stereo for the price
I would recommend this to a friend Rated 4 out of 5 stars
Nice stereo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first unit the touch screen stopped working after about 3 months of use. The replacement unit is working fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for taking the time to share your experience with the XAV-AX3250, BRADG. We truly appreciate your feedback and are sorry to hear that your first unit developed a touchscreen issue after only a few months of use. While we strive for the highest standards of quality and reliability in our products, we understand that isolated issues can unfortunately still occur.
We're glad to know that your replacement unit is working fine. If you ever encounter further issues or have questions, our support team is here to help.
We continually monitor product feedback to improve our designs and services, and your report is important to us. Should you need additional assistance or support, please don't hesitate to contact Sony support so we can ensure you continue to enjoy your product.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very nice radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice radio. Second one for second vehicles. Nice easy to function. Added Sirius radio module and Sirius account addition.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony radio perfect connects 2006 Camry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this unit the apple AirPlay works prefect you have to plug it in so it can connect. The phone section is awesome and the sound is great powerful great bass . Recommend it 5 stars.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 2 out of 5 stars
Could be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t connect to CarPlay like it should connects and disconnect
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JaeB,
Thank you for considering Sony products.
We sincerely apologize for the frustration and inconvenience caused by the intermittent connection of Apple CarPlay on your XAVAX3250. We understand how important a seamless connection is for your driving experience. This issue can sometimes be related to outdated phone software or apps, or a faulty USB cable connecting your phone to the unit.
To help resolve this, please ensure that your device’s firmware is updated to Version 2.00, which you can download here: https://www.sony.com/electronics/support/mobile-cd-players-digital-media-players-xav-series/xav-ax3250/software/00274578.
Additionally, we recommend reviewing the guidance provided in this article on troubleshooting Apple CarPlay and Android Auto connection issues: https://www.sony.com/electronics/support/articles/00199422.
If you continue to experience difficulties after trying these steps, please do not hesitate to reach out to our dedicated support team for further assistance. You can find all the contact options and resources here: https://www.sony.com/electronics/support/contact-us.
We are committed to helping you get the best experience from your Sony product.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great receiver. OUTSTANDING service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, excellent sound, ZERO glare. Couldn’t have asked for a better receiver. And Geek Squad made the installation process smooth and easy. 5 star product and 5+ star service!
I would recommend this to a friend Rated 5 out of 5 stars
Car radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went two years without music because the dealership said it would cost $3000 to repair. Best purchase at Best Buy I’ve ever made for way cheaper than dealership
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome Unit!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all i have always bought pioneer heads units i love the way they sound, i saw this sony unit on sale and i decided to give it a chance, it sound very good and looks very good i was impressed with the sound and the quality of this unit.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 2 out of 5 stars
Connectivity to CarPlay is hit or miss. Slow Apps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit for the price. Clean, simple, easy to use, and configure. My main gripe is audio quality. You have to mess with EQ's a lot to get decent sound quality. I spent 3K on new speakers and sub - I am constantly battling with the deck to get the most out of them. I also have to turn my amplifier wayyyy down to prevent hissing in my speakers. The low voltage pre amp inputs (2v) are just not enough for a high quality sound system. CarPlay connectivity. CarPlay itself is very slow and laggy. You'll click on the icon you want, let's say Google Maps, and the app launches in slow-mo. Think of Neo dodging shots in the Matrix. The USB connection to initiate CarPlay via the phone is also very hit or miss. Some days it launches and connects perfectly. Other days, you have to disconnect the phone and reconnect it multiple times. A quick tip is to disconnect it at the USB source, not the cable you are using. Something about disconnecting and reconnecting at the USB source a couple of times allows the unit to reconnect. Once decks are readily available and the chip shortage is resolved, I plan to replace this unit. For now, it should work just fine.
I would recommend this to a friend Rated 5 out of 5 stars
Radio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great for the price. Works well in the truck.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, JenniferR!
We’re so glad to hear that your XAV-AX3250 is working well in your truck. It’s great to know you’re finding it to be a high-quality option that offers excellent value for the price!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team







