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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1096 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the good sound quality and ease of use of the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver. Many appreciate the Apple CarPlay functionality and how well it works with a backup camera. However, some customers have expressed concerns about the inability to adjust the screen brightness, and a few have reported issues with the USB port and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,096 reviews
  • Rated 1 out of 5 stars

    Ehh imo crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the plain seemingly outdated interface. Very simpleton functions. And 4 days after the 30 day fresh buy window. The unit started doing weird stuff. Like randow power failures and self reset. No button response. Switching and getting stuck on rear camera visual with no button response. Only thing to correct this when happening was to shut the vehicle off and power back on. Sometimes it worked sometimes it didn't. Black screen sometimes with audio sometimes without. Anyhow i didnt purchase any extended warranty and best buy says sorry im up creek without a paddle. Which i almost cant even believe. But i also kind of get it. So now im on the line with sony trying to get refunded under a manufacturer defect. To which they have agreed to. But instead of refunding my money, the only thing they are doing is sending me a new radio. So now I need to try and sell it online to make any kind of money back. Smh

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jmoze, we're truly sorry to hear about the experience you've had with your Sony XAV-AX3250. We understand that you're disappointed, especially when the unit started experiencing random power failures, self-resets, unresponsiveness, and getting stuck on the rear camera so soon after your purchase. We sincerely regret the inconvenience this situation has caused you. While we're glad to hear that our team has agreed to honor a warranty claim, we understand your desire for a refund rather than a replacement, especially given the issues you've faced. We genuinely appreciate you bringing these issues to our attention, as your detailed feedback is invaluable and helps us immensely in identifying areas for improvement in our products. We truly hope that the replacement unit, if you choose to use it, provides the reliable performance you expect. Thank you for considering Sony products! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Radio

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio. I like that it connects to both Apple CarPlay and Andriod Auto. If it's installed at an angle, there may be glare on the display making it hard to read but if it's installed flat into the dash, there shouldn't be any issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, PandaBear! We're glad you like your new head unit. Enjoy and thanks for choosing Sony. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Stero installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice installation sounds great decent price happy so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and gets the job done as should. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice One!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice radio for price and easy to install. Great sound quality. Does show fingerprints though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all the things I was looking for in replacing my old head unit.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great Update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed this in a 2012 Honda Accord. The unit works great with Apple play, Bluetooth, and rear view camera. Nice update for a 10 year old vehicle

    I would recommend this to a friend
  • Pros mentioned:
    Backup camera

    Rated 5 out of 5 stars

    Great Media Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice upgrade to the radio in my older car. Added a backup camera and integrates nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works perfectly and the Best Buy guys did the installation and showed me how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony audio receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded my 2001 ford F-150 with this receiver. Great sound, great fit. Great features

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    CarPlay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So- happy to have CarPlay installed in my Weekend Car, Now Waze & XmRadio on one screen, AND now my phone is not sliding off the dash.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Car stereo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this car stereo. Very happy with purchase. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and with the added convenience of free installation, it was a golden deal!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    sony makes good products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple interface, good sound. all the stuff you need and none of the stuff you don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great best so far would buy again if I need to

    I would recommend this to a friend
  • Pros mentioned:
    Backup camera

    Rated 4 out of 5 stars

    Good speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gps and back up camera and for music ……..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and love it, couldn't ask for a better set up .

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 5 out of 5 stars

    Decent Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent radio, screen visibility is an issue... but not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony and Best Buy a great pair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning to use the radio system is easier than imagined. Sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Car radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good, however, the function buttons are not covenient.

    No, I would not recommend this to a friend