Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Tech Fest Deal
Loading...
$299.99
Save $100
Comp. Value: $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1124 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver's sound quality, Apple CarPlay functionality, and ease of use. The backup camera integration, included installation, available features, and affordable price point are also appreciated. However, some customers have expressed concerns regarding the screen brightness and USB port functionality. Additionally, a few customers reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,124 reviews
  • Rated 4 out of 5 stars

    Doesn’t work after just 16 months

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially everything was good now it doesn’t work. Worked fine when I got home from work. Went to run an errand the next day and now it doesn’t come on hopefully it’s something minor.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deej,

      Thanks for reaching out to us with your concern. While we're glad that you like most of the features, we're sorry to hear that the In-Car Receiver stopped working properly. We'd love to troubleshoot this and make this a better experience for you.

      In the meantime, try following the troubleshooting steps on the links below to troubleshoot and resolve the issue:
      https://helpguide.sony.net/ev/xav-ax32/v1/en/contents/TP1000428614.html
      https://www.sony.com/electronics/support/articles/00025317

      If the issue occurs, the car stereo receiver may shut off or lose power if there is an issue with a loose or dirty connection. Please try to reset the car stereo to factory specifications, then turn on the car stereo and verify if the issue is resolved.

      If the above steps do not remedy the issue, further troubleshooting may be required. For us to better assist you regarding your concern, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works perfectly and the Best Buy guys did the installation and showed me how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly.It does everything you need in a radio.

    I would recommend this to a friend
  • Pros mentioned:
    Backup camera

    Rated 5 out of 5 stars

    Great Media Receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice upgrade to the radio in my older car. Added a backup camera and integrates nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony and Best Buy a great pair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning to use the radio system is easier than imagined. Sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Car radio

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good, however, the function buttons are not covenient.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony audio receiver

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded my 2001 ford F-150 with this receiver. Great sound, great fit. Great features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and with the added convenience of free installation, it was a golden deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never disappoints with their quality, great touch response, and BestBuy did a great job with their service. Lost one star only because the wired Android Auto/Apple CarPlay wasn't working properly, but I fixed it myself later.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great stereo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all the things I was looking for in replacing my old head unit.

    I would recommend this to a friend
  • Pros mentioned:
    Backup camera

    Rated 4 out of 5 stars

    Good speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gps and back up camera and for music ……..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony in dash and rearview camera installation....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful experience. John in car installation is awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 5 out of 5 stars

    Decent Radio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent radio, screen visibility is an issue... but not a big deal.

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 2 out of 5 stars

    XAV-AX3250

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this head unit. the only thing I would say is that the screen is a bit dull. Also, I think it may just be a andom thing, but first my Amp went into protection mode, then subs no longerr worked. A couple weeks later, ALL speakers in the car no longer worked. A week later, the screen wouldnt even come on and it would stay black. I reinstalled the factory head unit for the vehicle and everything magically worked again. Thankfully the Sony Warranty is still good and that took care of the problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than an 8-track player.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It's way better than the 8-track player the car came with.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid touchscreen interface with Apple play. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Headunit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality and easy installation. If you’re looking for a solid head unit this is a great choice!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Janice Turner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the hands free . I would recommend this product the sound is good and everything is displayed for you .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Car stereo

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this car stereo. Very happy with purchase. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around good reciever.had to update it but that was a breeze

    I would recommend this to a friend