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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1087 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the good sound quality and ease of use of the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver. Many appreciate the Apple CarPlay functionality and how well it works with a backup camera. However, some customers have expressed concerns about the inability to adjust the screen brightness, and a few have reported issues with the USB port and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,087 reviews
  • Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    Overall a nice unit for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the unit, but u have to connect via the usb cord to access  car play. It’s ok, but sometimes u just want to get in ur ride & roll out!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did have to get it replaced because the original one installed was faulty but so far the second one is working well. Before and after pictures included. Installed in my 2012 Kia Rio aka Jack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Experience Ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installed the Radio was AMAZING. He payed close attention to details and truly gave me the greatest experience when I got my radio installed. So much so that I got another one for him to install in my wife’s car. He gave me the greatest experience ever, and if I even need to get a radio install in my cars in the future you can rest assure that I will be going straight to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Sony Receiver, thanks Auto Tech!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always have liked Sony but now I think I'm in LOVE! Sony has outdid themselves on this great buy I found. It is very easy to operate and the rear camera I bought separately for this new receiver is Awesome. The auto Tech installers, once again, outdid themselves. They love making their customers happy, which is why I will continue to purchase items from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Bestbuys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always liked this store and the Sony brand name was the Bestbuys brand living up its name experience. I recommend this store to anyone who I know. The people who work there are very knowledgeable and respectful. This company is very interesting and knowledgeable about their products. I hope people will experience the joy when shopping there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic buy!! I love this SONY upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Sony. The fitment is fantastic in my 11 Wrangler. The touchscreen is easy to use and it connects directly to my phone so messages phone etc. are all there at a finger touch. Waze and other apps like Spotify and iTunes work flawlessly. 10/10 Geek squad did the install and I was out in an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment yet. Super user friendly. Will be upgrading all my cars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing receiver. Have it controlling a 5 channel amp. This with my S23 Ultra make the best quality sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dashboard Radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SONY Radio is awesome. Service tech Kobi didn't hook up the stock 6 disc CD player so now I have to figure it out even though I've paid for the service

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardP, Awesome! We are so glad to hear that you are happy with your new XAVAX3250! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Sony car audio receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade from factory unit. Everything works easily, Apple car play definitely a bonus. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    I would recommend this car stereo.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good on my 2010 Lincoln Towncar. Easy to use and sounds great. I like the anti-glare screen and the feel of the screen. I plan on getting a backup camera later. In addition, I saved over $240 by being a Total Tech member with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only change I made was this radio and everyone thinks I changed everything in the car sounds fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled with the GeekSquad installation and the radio itself is amazing! The touch response is fast throughout the operating system as well as CarPlay (yet to try Android Auto).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamT, Thank you for the 5-star rating! We're glad that you are happy with your new media player. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    93 GMC Radio install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and cant wait to add the speakers for a great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Car stereo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best overall system for the price out there excellent easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great aftermarket head unit!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Carplay works great. “Hey Siri, press play!”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeep wrangler radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , especially for the price. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price, but bluetooth is laggy to connect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanK, thanks for choosing and purchasing our product. Hope you are enjoying your new car stereo. We're sorry to hear that you have an issue with the Bluetooth connectivity of your Sony unit. Please isolate the issue by following this link:

      https://helpguide.sony.net/ev/xav-ax32/v1/en/contents/TP1000428631.html?search=skips

      If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    So good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super well hasn't given me any problems and it's been over a year

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeoR, Great to hear your Sony XAVAX3250 has been working flawlessly for over a year! It’s awesome when a car stereo delivers reliable performance without any hiccups. Thanks for sharing your experience and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen is pretty good , you have auto modes to adjust , the standout feature according to me would be the control knobs for volume, option button and scrolling over the Home Screen with one touch control, would definitely not buy a CarPlay headunit without physical button options

    I would recommend this to a friend
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