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Customer Ratings & Reviews

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$299.99
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Comp. Value: $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1125 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver's sound quality, Apple CarPlay functionality, and ease of use. The backup camera integration, included installation, available features, and affordable price point are also appreciated. However, some customers have expressed concerns regarding the screen brightness and USB port functionality. Additionally, a few customers reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,125 reviews
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this radio installed and they put it on quick. My son loves the radio and I would like to get one for my truck too.

    I would recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 1 out of 5 stars

    Open Box “Excellent” isn’t always excellent…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an “excellent” condition open box unit and straight out of the box it had scratches on the surround. After a few install hours, the tech came out to advise that the USB connection, which connects a phone to the unit, was non-functional. The only option was to buy a new unit at that point.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio is dim in the sun. No option to brighten it. You cannot upload your own wallpaper. The Usb connection does nit connect to your usb port. Mine had to go in the glove compartment. the backup cam cuts out some times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just ok noting special, very easy to manage and the controls work goodp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stereo system is so awesome and it is very attractive to look at also. I love that I can connect my iPhone to the system and can se Google maps on the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good after taking Best Buy manager advise his name Ryan I bought it it is very good I liked it thank you Mr.ryan for your advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not as good as pioneer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony came with a lot of hype but didn’t perform as well as the old Pioneer it was replacing l.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SauceDaddy3000, Thanks for the feedback. We're glad you like your Sony head unit. Rest assured your inputs and comments will be looked into. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 2 out of 5 stars

    Not working after just 30 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a month. Then the physical buttons stopped working on both the Radio and the Steering Wheel Controls. Touch screen works but not way to increase or decrease volume. Called Best Buy number was told to call the local store where it was installed. Called them- on hold for an extended time then got cut off. Look like I am going to have to drive back to the store where it was installed (which is not close) Next time I will go to a local shop

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pixofyou,

      We're sorry to hear about your trouble with the Sony XAV-AX3250. It's frustrating when support is hard to reach. We would like to ensure that you get the best out of your Sony device. in the meantime, try basic troubleshooting like resetting or power cycling.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      You can also click the link below or call our Product Support directly at 239-245-6366.

      https://us.esupport.sony.com/support/s/support-contact?language=en_US

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Jess Sony_US

  • Rated 4 out of 5 stars

    Not all it seems to be.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit just not what I was lead to believe. This unit does not have XM radio like I was told.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its works amazing after you get the andriod audio wireless hookup. Before that not so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great and the installers at best buy did an awesome job, this was for my sons car and i needed for him to have hands free talking for his mom or i when he was in the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice stereo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, sounds good, love android navigation on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, ZParsh9210! We're glad you are impressed with the sound quality. Thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Very Nice simple head unit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio is the Bomb. Does everything well. Only gripe I have is it doesn't have xm reliever built in. What? What radio doesn't anymore. OH!! This one!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Bought an open box unit so it’s missing the remote. It’s ok as we would never have used it anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2006 vw jetta

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this head unit. Super user friendly and the quality of the scream is nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Evan! We're glad you like your new head unit. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Cool car stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new car stereo. It is really convenient to use the features from his cellphone like gps, spotify, contacts on a bright clear screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic purchase and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from an original card radio in an old convertible. Works better I thought… highly recommend. Install was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this rqdio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes me love driving my car even more. The quality of this radio greatly exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like to be a member of Best Buy. The personal helps the customer with nice attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product thus far it's done everything that it was scheduled to do I have no issues with the product quality product quality installation I'm the luckiest guy in the world

    I would recommend this to a friend