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Customer Ratings & Reviews

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Your price for this item is $299.99
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the good sound quality and ease of use of the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver. Many appreciate the Apple CarPlay functionality and how well it works with a backup camera. However, some customers have expressed concerns about the inability to adjust the screen brightness, and a few have reported issues with the USB port and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,102 reviews
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great indash radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in-dash radio to update older model cars. Can play music through Bluetooth easily from smartphone

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to see the screen and the functions are not user friendly. Worst $800 I ever spent

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 1 out of 5 stars

    Cannot see anything in daytime sunlight.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works but cant see anything in sunlight. Generally ok system.. was expecting better from Sony. Would recommend going for other brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Static on AM stations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY disappoint with AM sound quality. Therre is STATIC in the background even on local stations. Also- this may be petty - but the time display shrinks to a tiny font when radio is on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage - does not come with everything you need. By the time I was able to source the proper wiring harnesses, after installation the radio did not have any audio. Tried chatting with customer service but they are no help at all. Customer service is "sourced" and they have zero expertise, don't expect any actual help. Because of the time it took to get my wiring harnesses, now I cannot even return this thing. Buying at Best Buy was a huge mistake and I regret it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this receiver do to the ratings . CarPlay worked for one week and now doesn’t work 90% of the time . Going to Best Buy as soon as I have time to see if there’s anything they can do to resolve this issue . For as much money as it cost you would think it would work . Buyer beware if your buying this for apple carplay stay away it doesn’t work at all . Have to plug in many times for it to pop up then it will disconnect whenever. Worst Best Buy purchase to date .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I'm not impressed. If I had to do it over again I'd buy something else. The visual interface is not attractive and there is very little ability to do anything about it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item after Sony replacement because was defective

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months of on and off functionality the screen just stopped turning on. I do not recommend this stereo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work properly with TOYOTA SIENNA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work properly with TOYOTA SIENNA. The steering volume is not compatible

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      Thank you for the feedback towards the XAVAX3250. We apologize for the inconveniences it may have caused. In order to check for the compatibility issues, or if an adapter is needed, we would highly recommend reaching to a professional installer or to our technical support team at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car.

      We appreciate the understanding, thanks for considering Sony products.
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase for my vehicle

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it sounds good and fit perfectly. Best Buy is the goat

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Car radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s great to have a working radio with Bluetooth.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor brightness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done and still much better than our original head unit. We live in a sunny region, and when the sun shines on this, you just can't see anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is junk, had it for 2 weeks. After 10 - 40 minutes of use, it would sound like my speakers were blown. I had the unit replaced and the same thing happened. Tech found that the unit kept over heating. I also had issues with glare. After I had replaced this with another brand, I've had no issues since.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    so so stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stereo was recommended by service technician. not overly excited about it, cant balance side to side or front to back but sound quality is good and all the other features are good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre fidelity. Screen hard to read in day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not see the screen well, too much glare and lack of clarity. Would like to use my own wallpaper background. Fidelity not great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Car play works intermittently at best. Terrible glare from moderate sunlight. Dimming options are either too bright. Or too dark. There’s only the 2 options. Would not recommend. Would return if Best Buy accepted installed electronics. Much better options for same or less money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Picture quality .doesnt store current time ?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not store time …picture not brightness wish I could for something better for that price $$$

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    it is an okay headunit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations for this head unit because of the higher ratings on Bestbuy, but it turns out it is an okay head unit; the buttons are clicky, no mute button, and OK graphics. I would buy the alpine head unit instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sold me a defect radio

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio stop working star blinking get on and of every two seconds. Now they want to buy other and wanted to buy a 4 years warranty

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FranciscoA, We are sorry to hear about what happened to your unit. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl Sony_US