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Customer Ratings & Reviews

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Your price for this item is $299.99
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1103 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the good sound quality and ease of use of the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver. Many appreciate the Apple CarPlay functionality and how well it works with a backup camera. However, some customers have expressed concerns about the inability to adjust the screen brightness, and a few have reported issues with the USB port and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,103 reviews
  • Rated 2 out of 5 stars

    Sony radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Antiglare screen is decent but not 100%

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I got what I paid for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google maps is great but my phone calls work sometimes & if it not I have disconnect from the radio & turn off my Bluetooth. I plan to replace ASAP

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    VW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not yet installed waiting on parts from ,3/31.2023 appointment still hasn't been delivered

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stereo Odyssey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be the replacement for a replacement radio in my 2005 F250. The initial unit was installed in Denver. The tuner and Sirius went out. Three trips to Pueblo and I finally got this replacement in. Be sure to tell installer that you have total tech. My radio still is not right.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy this again isn’t what I was expecting will not recommend to anyone

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Enrique, We are sorry to hear that you are experiencing with your XAVAX3250. We would like to ensure that you get the best out of your Sony device. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl Sony_US

  • Rated 1 out of 5 stars

    Dont waste your money and time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Car play only works about 10% of the time. Iphone 11 will be plugged in and shows charging with port but will not show car play. If I press the siri botton on phone the stereo response like my phone is connected but no car play or weblink. Im also using a apple lighting cord. Bluetooth will not always stay connected. Only Feature that seems to work is the radio I also had stereo installed with Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It technically works, but its not that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Its a no bells and whistles radio. The Bluetooth on this is annoying. It automatically connects to google maps on your phone, not just your phone. So no matter what you were listening to or doing with this radio, once that Bluetooth connects, your forced into google maps. Save yourself the headaches and just turn Bluetooth off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable at times

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s constantly freezing while using Apple CarPlay

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobbert, We are sorry to hear about what happened to your unit. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl Sony_US

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assume that this is a really great product. However, it would’ve been nice to let me know that a $349.99 kit along with a $12.99 antenna would be needed to complete the “free installation”. That would bring the grand total to $685.22!!! The unit was on sale for $299.99 and “free installation” seemed to be a great deal but now I will definitely be returning it. The kit cost more than the unit!?!?!?!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Android Auto FAILS!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This car radio was purchased because I wanted to have Android Auto in my older 2016 Hyundai. However, The Android Auto fails on every use. I get a loud, metallic noise after no more than 15 minutes of use. It is very distressing. Found a Pioneer radio that I hope will work better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bluetooth doesn't work as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth doesn't work as advertised. Need to plug in phone and scroll through phone directory.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defected buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My radio was defected. Had my radio installed and the mechanic told me that I had a defective radio. Whenever I push volume up it turns my music to another song or fast forward itself. I work a lot didn’t have time to take the radio back so I’m stuck with a radio that doesn’t work in a new car. Very unsatisfied Because of work did not have time to bring it back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sony stick with your TV’S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with backup camera got stuck in backup and had to turn off engine reset it not user friendly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio does not support android auto, contacted sony and they recommend the update files. Radio will not recognize update files. I have installed this head unit into 3 different vehicles and they all have the same problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband put this in his truck and he has had nothing but problems with it. The volume go all the way up and he tries to turn it down and it jumps all the way back up again. And then while he’s driving, it will go way down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks. My stock radio is better. Calling/talking isn’t as clear anymore. Bluetooth seams “old” and doesn’t connect fast. Wish I could return but “I missed my window” to do so, which is a joke

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. The team did an excellent job installing the radio.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple CarPlay only connects 1/2 the time

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only connects to Apple CarPlay when it wants to. Had it installed by Beat Buy. Would not buy this again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pioneer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deck is not turning on now I have to pay someone to pull it out and put a new one in I’ll never come to best buy again!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio works great, has a nice microphone and has a nice display!

    I would recommend this to a friend