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Customer Ratings & Reviews

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Your price for this item is $299.99
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1103 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the good sound quality and ease of use of the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver. Many appreciate the Apple CarPlay functionality and how well it works with a backup camera. However, some customers have expressed concerns about the inability to adjust the screen brightness, and a few have reported issues with the USB port and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,103 reviews
  • Best Buy Employee

    Rated 1 out of 5 stars

    CAr play

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Car play does not work on a consistent basis. Always have to unplu my phone and plug it back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ITEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD BEEN LOOKING FOR THIS FOR A WHILE AND GOT IT ON SALE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful stereo, great screen, fantastic back up camera.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed - poor quality - disconnects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality & sound. I had this installed at Best Buy and immediately it will stop & disconnect. If it is connected to "radio" stations won't play. On "apple play" it shorts out (disconnects). It's difficult to adjust settings.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    George Elmy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good & they did a very good job on installation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse buy ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare to the one I had before I hate this one It’s so annoying every time I go in my vehicle I want to break it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a used one to save money excellent condition it said but it turns out it’s really slow and I can return it because the period to return it expired

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not hand free phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the bluetooth keep disconnect, phonebook neve load, the phone icon in 2nd page you going to have an accident if you want make a phone call, which very stupid, not habd free phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely dissatisfied with all around this whole experience not only did it fall into my car the day after I purchased it and it was installed but now it no longer even turns on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Completely dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely dissatisfied with this stereo I bought. When I went into the store I was told that it would mirror my phone but I have an Android and this clearly only mirrors an apple. I told the specifications to the salesman that I wanted and he told me the stereo would work for me, but it's the complete opposite of what I was looking for. It doesn't hold the apps that I bought it for and every time I plug it in I have to do it three or four times just to get it to recognize my spotify. That was the entire reason that I purchased this and it doesn't work at all the way I was told it would. I bought this under false pretenses by the salesman at Best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Joke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancelled installation 2x. Corporate support is deplorable. Never had as many disappointments with 1 company. Watching for going out of business signs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Backup cam problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this unit for two days and returned because the back camera input would not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied with installation of what i paid for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all satisfied with installation. I had to go back several times. Was given inaccurate info and wasted money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 2 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working screen went black soon after install

    No, I would not recommend this to a friend
  • Pros mentioned:
    Backup camera
    Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Good functionality, poor sounding built in amp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this in Dodge Grand Caravan and added a backup cam. The first thing I noticed is that the Sony head unit was missing the details and clarity that I appreciated with the OEM Dodge stereo (which was a very basic stereo, not a premium unit). 6months later I still miss the sound of the OEM radio and I'm hoping that adding an aftermarket amplifier will help. I like that it works with Apple and Android. Backup cam functionality works well and even has settings to shift the backup lines if your camera is not centered properly. In full sunlight the screen is dim and hard to see. There is only one USB port so you can only connect a phone, or muic storage, but cannot do both at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality
    Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Solid Stereo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid upgrade/replacement stereo. The Apple CarPlay works great. The sound is good through factory speakers but it has the capture run a custom system. My only complaint is the screen can be hard to see when the sun is bright.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tired of the hassle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cuts off continuously. Over heating and was supposed to be covered by warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 4 out of 5 stars

    Pleased with the product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a simple double din touch screen. I usually don't use Sony car audio, but I am very pleased with the interface and how well everything operates. The equalizer provides the flexibility to adjust the sound to the degree I need. The smaller rear footprint allowed a flush mount in my BMW 325i. The android auto and Apple carplay work flawlessly. Still getting used to the interface. The volume buttons are small and I have big hands, but otherwise very pleased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SONY Receiver -- Wow, what a disappointment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit itself seems ok, but quality on Apple Play phone calls is extremely poor. Do not recommend buying this. Not even if they give it to you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 3 out of 5 stars

    Good, but doesn't last.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this unit was great for what I needed. Apple CarPlay worked great, sound was good. The unit never showed any signs that it was failing until about two years after installation, it just stopped working. Manufacturers warranty is only good for a year s I was out a few hundred bucks. Currently looking for a new unit

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshS, We are sorry to hear that you are experiencing issues with your XAVAX3250. We would like to ensure that you get the best out of your unit. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US