Customer Ratings & Reviews
- Model:
- XAVAX3250
- SKU:
- 6480147
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver's sound quality, Apple CarPlay functionality, and ease of use. The backup camera integration, included installation, available features, and affordable price point are also appreciated. However, some customers have expressed concerns regarding the screen brightness and USB port functionality. Additionally, a few customers reported issues with connectivity.
This summary was generated by AI based on customer reviews.
VW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not yet installed waiting on parts from ,3/31.2023 appointment still hasn't been delivered
No, I would not recommend this to a friendSony radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Antiglare screen is decent but not 100%
I would recommend this to a friendDisappointing for a Sony
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 6 months old, Radio has started randomly rebooting, settings go back to factory default. Screen goes unresponsive and sometime blank after first starting vehicle.
No, I would not recommend this to a friendDont waste your money and time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Car play only works about 10% of the time. Iphone 11 will be plugged in and shows charging with port but will not show car play. If I press the siri botton on phone the stereo response like my phone is connected but no car play or weblink. Im also using a apple lighting cord. Bluetooth will not always stay connected. Only Feature that seems to work is the radio I also had stereo installed with Best Buy.
No, I would not recommend this to a friendStereo Odyssey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was supposed to be the replacement for a replacement radio in my 2005 F250. The initial unit was installed in Denver. The tuner and Sirius went out. Three trips to Pueblo and I finally got this replacement in. Be sure to tell installer that you have total tech. My radio still is not right.
No, I would not recommend this to a friendDO NOT BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. It started acting up less than 6 months after I bought it. Now it doesn’t work at all. DO NOT BUY!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LatashaH, We're sorry to hear about your media player. This is definitely not the experience we wanted you to have. We'd like to know what exactly the issue is so we can assist.
You may reach us back at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I assume that this is a really great product. However, it would’ve been nice to let me know that a $349.99 kit along with a $12.99 antenna would be needed to complete the “free installation”. That would bring the grand total to $685.22!!! The unit was on sale for $299.99 and “free installation” seemed to be a great deal but now I will definitely be returning it. The kit cost more than the unit!?!?!?!
No, I would not recommend this to a friendIt technically works, but its not that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. Its a no bells and whistles radio. The Bluetooth on this is annoying. It automatically connects to google maps on your phone, not just your phone. So no matter what you were listening to or doing with this radio, once that Bluetooth connects, your forced into google maps. Save yourself the headaches and just turn Bluetooth off.
No, I would not recommend this to a friendAndroid Auto FAILS!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This car radio was purchased because I wanted to have Android Auto in my older 2016 Hyundai. However, The Android Auto fails on every use. I get a loud, metallic noise after no more than 15 minutes of use. It is very distressing. Found a Pioneer radio that I hope will work better.
No, I would not recommend this to a friendBluetooth doesn't work as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth doesn't work as advertised. Need to plug in phone and scroll through phone directory.
No, I would not recommend this to a friendDefected buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My radio was defected. Had my radio installed and the mechanic told me that I had a defective radio. Whenever I push volume up it turns my music to another song or fast forward itself. I work a lot didn’t have time to take the radio back so I’m stuck with a radio that doesn’t work in a new car. Very unsatisfied Because of work did not have time to bring it back.
No, I would not recommend this to a friendSony stick with your TV’S
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with backup camera got stuck in backup and had to turn off engine reset it not user friendly
No, I would not recommend this to a friendUnhappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy this again isn’t what I was expecting will not recommend to anyone
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Enrique, We are sorry to hear that you are experiencing with your XAVAX3250. We would like to ensure that you get the best out of your Sony device. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl
DO NOT BUY
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Radio does not support android auto, contacted sony and they recommend the update files. Radio will not recognize update files. I have installed this head unit into 3 different vehicles and they all have the same problem.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband put this in his truck and he has had nothing but problems with it. The volume go all the way up and he tries to turn it down and it jumps all the way back up again. And then while he’s driving, it will go way down.
No, I would not recommend this to a friendUnusable at times
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s constantly freezing while using Apple CarPlay
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bobbert, We are sorry to hear about what happened to your unit. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl
Awful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks. My stock radio is better. Calling/talking isn’t as clear anymore. Bluetooth seams “old” and doesn’t connect fast. Wish I could return but “I missed my window” to do so, which is a joke
No, I would not recommend this to a friendThanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks great. The team did an excellent job installing the radio.
I would recommend this to a friendApple CarPlay only connects 1/2 the time
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only connects to Apple CarPlay when it wants to. Had it installed by Beat Buy. Would not buy this again.
No, I would not recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The radio works great, has a nice microphone and has a nice display!
I would recommend this to a friend