Customer Ratings & Reviews
- Model:
- XAVAX3250
- |
- SKU:
- 6480147
Customer reviews
Rating 4.3 out of 5 stars with 1149 reviews
(1,149 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver's sound quality, Apple CarPlay functionality, and ease of use. The backup camera integration, included installation, available features, and affordable price point are also appreciated. However, some customers have expressed concerns regarding the screen brightness and USB port functionality. Additionally, a few customers reported issues with connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Great radio! Very happy with purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent radio, couldnt be happier with my coice. I have no amp or sub in my car, just 4 6.5 speakers and 2 indash tweeters and this radio still sounds amazing with some decent thump to it! It is very simple to operate and get used to controls. Screen looks beautiful, crisp and clear, radio has an auto dimming feature that works with ur cars headlights. Only complaint i can think of so far is that the buttons on radio are very tiny and a bit hard to press but that is easily remidied by using the remote it comes with or if u use bluetooth with cellphone not a problem either. It comes with a few basic wallpapers to choose from for some customization and using a usb stick u can add more. Has android auto, apple car play and wifi connect. Unfortunately the android auto and apple car play are not wireless as far as ive been able to tell so far but i still have alot more experimenting to do yet. I personally bought an extended 3 year warranty for radio just incase, it was cheap enough so with 1 year manufacturer warranty i have 4 yrs coverage on my investment just incase, u never know, id rather have iyt and not need it then not have it and need it.
I would recommend this to a friend - Pros mentioned:Apple carplay, Sound qualityCons mentioned:Screen brightness
Rated 4 out of 5 stars
Solid replacement deck
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for what you get. I had a minor issue with the plastic on top of the screen warping slightly after a few hot summer days but the sound is crystal clear and Android auto is what makes this pretty awesome.
I would recommend this to a friend - Pros mentioned:Installation, Sound quality
Rated 5 out of 5 stars
Road riding enjoyment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Car radio is awesome. Best buy did the install and the guys were amazing. Was done earlier than quoted and it looks factory. Thank you
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Craig,
Thank you for choosing Sony!
We’re elated to hear that your XAVAX3250 car radio is performing so well and that the installation by Best Buy was smooth and professional. It’s wonderful to know the installation exceeded your timing expectations and looks like a seamless factory fit. Your feedback means a lot to us.
Best regards,
-Fred
- Pros mentioned:Backup camera, Sound quality
Rated 4 out of 5 stars
Good but not great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off i will say i don't have any major complaints. It does everything i need it to do but it's just that. It doesn't stand out compared to any other head units I've owned in a positive or a negative way, but maybe that is a positive. The android auto is a little hit and miss but that is almost every stereo if using wifi/Bluetooth. Sounds quantity is good. EQ is ok. Video for backup cam is good. Again all around not a bad stereo but not great either. Would i buy again, ya, would i tell someone this is the best, No.
I would recommend this to a friend - Pros mentioned:Apple carplay, Backup camera
Rated 5 out of 5 stars
Great upgrade for late 2000s vehicles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an 08 Honda Accord that didn't have Bluetooth or touchscreen capabilities. This is great for my use. I also added a backup camera which works great. Best Buy had it installed and I was out the door in 90 minutes (appointment had to be made). Would recommend to anyone looking for a stereo upgrade. Only thing I would suggest is to make sure the Best Buy you purchase from has an auto installation department. They don't all have one. I had to drive about 15 miles away to another Best Buy but it was worth the distance.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, RayN! We're glad you like your new head unit. Enjoy and thanks for choosing Sony. -Carl
- Pros mentioned:Sound qualityCons mentioned:Screen brightness
Rated 5 out of 5 stars
Great radio for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent head unit for the money. Great sound and lots of features. Anti-glare screen is a little tough to see at times, but overall it's not much of an issue.
I would recommend this to a friend - Cons mentioned:Screen brightness
Rated 3 out of 5 stars
Can't pinch zoom! Low res and brightness problems.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the time it's fine. But in direct sunlight it can be impossible to see the screen. It does dim at night, but not enough. The touch screen is a resistive touch screen (like a Palm Pilot from 2001) and not capacitive touch like every Android or iOS device since 2007 or so. This means no pinch zoom or 2 finger rotate or any other multi-touch actions. The screen resolution is too low for the full Google Maps UI. On Android Google Maps works, and it works ok, but there's no button to report accidents, road hazards, or police. Waze works fine. On iOS, Google maps has a different UI and is full featured despite the low resolution screen on the head unit. Apple Maps and Waze work fine on iOS, too. I had some trouble early on with Android Auto being slow and unresponsive and losing connection. This was due to a low quality USB cable. If you have this problem, look for a cable certified for Apple Car Play. Now that iPhone uses USB-C, the same cable can work for both Android and iOS. Overall I'm happy enough that I probably won't replace it until it breaks, but if I had seen it perform in a real car instead of on their stereo wall, I would have purchased a different one.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello PaulK,
Thank you for providing such comprehensive and insightful feedback on your XAV-AX3250 car receiver. We truly appreciate you taking the time to share your real-world experience, as it helps us understand how our products perform in daily use.
We understand your observations regarding the screen visibility in direct sunlight and the dimming at night. The XAV-AX3250 features an anti-glare resistive touchscreen with a brightness of 500 cd/m2, designed to balance visibility with cost-effectiveness for a wide range of vehicles. We continuously evaluate display technologies to improve performance across various lighting conditions for future models. While the dimming is adjustable, we note your feedback that it may not be sufficient for your specific setup, and this is valuable for our product development team.
You've accurately identified that the XAV-AX3250 utilizes a resistive touchscreen. This technology was chosen for its durability and precise input capabilities in a car environment. We understand that it differs from the capacitive touch experience common on smartphones, and it does not support multi-touch gestures like pinch-to-zoom. We appreciate your clear comparison, and this feedback helps inform our future product designs.
Regarding the screen resolution (800x480) and its impact on navigation apps, your detailed comments on Google Maps for both Android Auto and Apple CarPlay are very helpful. We acknowledge that the display resolution influences the interface design of some applications. It's great to hear that Waze and Apple Maps are working well for you, and your experience highlights how different app UIs adapt to various screen specifications.
We're also glad you were able to resolve your Android Auto connectivity issues by identifying the importance of a high-quality USB cable. This is indeed a common factor, and your advice to others to use certified cables (especially for Apple CarPlay/Android Auto) is excellent and something we frequently recommend as well.
We understand your overall sentiment that while you're generally satisfied, you might have chosen differently if you had the opportunity for a more extended in-car demonstration. We strive to provide accurate product information, and user experiences like yours are critical for helping us improve that process.
We appreciate your candid review, and thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team
- Pros mentioned:Installation, Sound quality
Rated 5 out of 5 stars
Malone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, installer was quick thorough and knowledgeable definitely a repeat customer
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 4 out of 5 stars
Sony Radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the radio and the sound. The only reason why I didn’t give a 5 star rating is because of the CarPlay isn’t as good. Callers say it has static and sounds like water is running in the background.
I would recommend this to a friend - Pros mentioned:Backup camera
Rated 5 out of 5 stars
Sony-6.95 Android Auto
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and had Best Buy install it on my 2004 Jeep Grand Cherokee. I wanted the hands-free feature and the ability to use Android Auto. Works great. Attached is a pic of what the screen looks like at night with my lights on. The pic shows a Rear Camera. I also added a rear camera. The camera can be turned on manually or it goes on with you place the transmission is reverse. I am pleased with the investment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeA,
We are very glad to hear that your new media receiver is a great addition to your Jeep Grand Cherokee! It is wonderful to know that you are enjoying the seamless integration of Android Auto™ for hands-free control and that the rear-view camera integration is providing extra peace of mind. We are especially pleased that the clear, anti-glare touchscreen is working so well for you during your night drives.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Apple carplay, Ease of use
Rated 5 out of 5 stars
Great CarPlay Stereo
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, bought as a cheap Apple CarPlay solution for my truck. I knew going in that it didn’t have support for steering wheel controls but that isn’t a big deal. Retained factory reverse camera function and installed easy with the separate harness and interface I purchased. I liked the simplicity Sony uses in their design language, everything is simple to get to, and not buried deep in the menu. Software updates are timely as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evan, That's awesome! We're thrilled to hear you appreciate the ease of installation, simple user interface and design language, intuitive to use, and timely software updates of your Sony XAVAX3250. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
If you are in the fence...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this Sony head unit. Sound is better than my stock Clarion, matte finish on the screen does not show every single finger print, car play and android auto extend the functionality with navigation, audio apps, controls for zoom/teams calls. I like the physical volume keys and that when I press+hold for 2 or 3 seconds it goes from concert volume to a whisper. In my 2013 Impreza, it doesn't look completely out of place. I used best buy for the install and it took 3 appointments to get it right unfortunately. Not a reflection on the product itself and once it finally was right I was happy with it. The other draw back, likely specific to some cars, the steering wheel control module does not work only on the send and end keys.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Minimalist,
Thank you for choosing Sony!
It's rewarding to hear that you're enjoying the Sony XAV-AX3250 car stereo! We're glad it has enhanced your driving experience with its superior sound, seamless Apple CarPlay and Android Auto integration, and convenient physical controls. It’s also great to hear that the matte screen finish is a bonus for you. Thank you for your feedback and for recommending the XAV-AX3250.
Best regards,
-Fred
- Pros mentioned:Apple carplay, Ease of use
Rated 5 out of 5 stars
Great stereo with AppleCarPlay and a backup cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stereo! The functions are easy to use. It works great with my Apple Car Play. The folks @ Best Buy recommended it when I went in for an install on a different head unit. Given that this one has Apple Car Play and phone mirroring, it does exactly what I need it to. I can pull up my radar on my phone and mirror it to the head unit. Having the larger screen in a great forward position makes everything easier to read. I actively use it when I am Storm Spotting. It's a great replacement for the stock Jeep head unti I replaced with this. Couldn't be happier! The head unit sometimes unlinks from my phone if I leave it plugged in and leave my car. I relink it by just unplugging the phone and plugging it back in. Easy fix! The rear view camera is easy to see.
I would recommend this to a friend - Pros mentioned:Apple carplay, Ease of use, Sound quality
Rated 5 out of 5 stars
Sony media stereo system
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony products, easy to use and CarPlay syncs iPhone so easily. Love the matte finish and sounds amazing.
I would recommend this to a friend - Pros mentioned:Apple carplay, Backup camera, Ease of use
Rated 4 out of 5 stars
Jetta
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and easy to use. Easy pairing with phone. Backup camera works well.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Screen brightness
Rated 4 out of 5 stars
Good value but has s few annoyances.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive always like Sony's stereos. They're sleek, durable, and sound great. My only annoyance with this model is the inability to upload custom wallpapers and the screen. In my Jeep Wranger the screen is a bit washed out due to its viewing angle. You have to be looking at it almost dead on. Its also not as bright as some other models ive tried. Ive noticed it was harder to see the screen during a sunny afternoon than my XAV210. Other than that its a great radio.
I would recommend this to a friend - Pros mentioned:Apple carplay, Backup camera
Rated 5 out of 5 stars
Better than original stereo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband’s stereo just died one day. He has a long commute and loves music. This was the perfect replacement as it also allows him to answer and make calls, use Blue Tooth settings and if he wanted add a backup camera. His truck is a 2014 F-150. The technicians were professional and the installation was seamless!!
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Waterline! We're glad you like your new media player. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound qualityCons mentioned:Screen brightness
Rated 4 out of 5 stars
A good car player but needs some improvements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good as what I expected. Touching is good and sound quality is good. The drawbacks include the glaring and swiping issues. Basically it's hard to see the screen in the sunlight. It's hard to swipe up and down when you check the song list, because the touching is too sensitive and it's easy to pick a song accidentally.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Installed on 2017 Subaru - Works good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed this on my 17 Forester XT. Able to retain factory camera and steering wheel controls. Android Auto/Carplay/Note 9 mirroring all work flawlessly. Sound is definitely an upgrade from the stock head unit. One note is the screen is resistive and not capacitive as noted in the description. However, the screen is still responsive and fast. May not have all the bells and whistles of a more expensive unit, but I just wanted AA/Carplay at a decent price. Limited to 18 preset saved stations though. Overall, this is a good value, especially given the shortages with head units.
I would recommend this to a friend - Pros mentioned:Apple carplay, Sound qualityCons mentioned:Screen brightness
Rated 3 out of 5 stars
Awesome performance, terrible visibility
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit itself is amazing. Great sound and CarPlay doesn’t lag. The viability is atrocious however. In direct sunlight and bright environments you can’t see anything. The screen isn’t bright enough to help.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bbuy93, Thanks for sharing your feedback. While we're glad you like the head unit, we're sad to hear that you have concerns with the screen. You may try adjusting the visual settings depending on your preference : https://helpguide.sony.net/ev/xav-ax32/v1/en/contents/TP1000428679.html Hope this helps. Regards, -Craig







