Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1085 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the good sound quality and ease of use of the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver. Many appreciate the Apple CarPlay functionality and how well it works with a backup camera. However, some customers have expressed concerns about the inability to adjust the screen brightness, and a few have reported issues with the USB port and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,085 reviews
  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 5 out of 5 stars

    Great CarPlay Stereo

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, bought as a cheap Apple CarPlay solution for my truck. I knew going in that it didn’t have support for steering wheel controls but that isn’t a big deal. Retained factory reverse camera function and installed easy with the separate harness and interface I purchased. I liked the simplicity Sony uses in their design language, everything is simple to get to, and not buried deep in the menu. Software updates are timely as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Evan, That's awesome! We're thrilled to hear you appreciate the ease of installation, simple user interface and design language, intuitive to use, and timely software updates of your Sony XAVAX3250. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Apple carplay, Backup camera

    Rated 5 out of 5 stars

    Better than original stereo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband’s stereo just died one day. He has a long commute and loves music. This was the perfect replacement as it also allows him to answer and make calls, use Blue Tooth settings and if he wanted add a backup camera. His truck is a 2014 F-150. The technicians were professional and the installation was seamless!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, Waterline! We're glad you like your new media player. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound & Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stereo unit is fantastic. It’s easy to navigate and has great sound! Also want to give a shout out to DeShaun at the Roseville Best Buy for his amazing tech work!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MTFun1s!

      We are thrilled to hear that you love your XAV-AX3200 stereo unit! It's great to know that you find it easy to navigate and that it delivers great sound.

      We also truly appreciate you giving a shout-out to DeShaun at the Roseville Best Buy! We love hearing about excellent service from our retail partners, and we'll be sure to pass along your praise to the team.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Apple carplay, Sound quality
    Cons mentioned:
    Screen brightness

    Rated 3 out of 5 stars

    Awesome performance, terrible visibility

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit itself is amazing. Great sound and CarPlay doesn’t lag. The viability is atrocious however. In direct sunlight and bright environments you can’t see anything. The screen isn’t bright enough to help.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bbuy93, Thanks for sharing your feedback. While we're glad you like the head unit, we're sad to hear that you have concerns with the screen. You may try adjusting the visual settings depending on your preference : https://helpguide.sony.net/ev/xav-ax32/v1/en/contents/TP1000428679.html Hope this helps. Regards, -Craig Sony_US

  • Pros mentioned:
    Apple carplay, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony media stereo system

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony products, easy to use and CarPlay syncs iPhone so easily. Love the matte finish and sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay
    Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Great aftermarket radio

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this radio in the car. Apple Car Play works great. Haven't tried out Android Auto yet. The one downside is that it is difficult to see when the sun is shining directly on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zach, we're happy to know that you like our product. We're sorry to hear that you have an issue with the display. It is recommended adjusting the screen brightness settings might help improve visibility to some extent. You can follow this link for more details:

      https://helpguide.sony.net/ev/xav-ax32/v1/en/contents/TP1000428679.html?search=brightness

      If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Apple carplay, Backup camera, Ease of use

    Rated 4 out of 5 stars

    Jetta

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and easy to use. Easy pairing with phone. Backup camera works well.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 5 out of 5 stars

    Great stereo with AppleCarPlay and a backup cam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stereo! The functions are easy to use. It works great with my Apple Car Play. The folks @ Best Buy recommended it when I went in for an install on a different head unit. Given that this one has Apple Car Play and phone mirroring, it does exactly what I need it to. I can pull up my radar on my phone and mirror it to the head unit. Having the larger screen in a great forward position makes everything easier to read. I actively use it when I am Storm Spotting. It's a great replacement for the stock Jeep head unti I replaced with this. Couldn't be happier! The head unit sometimes unlinks from my phone if I leave it plugged in and leave my car. I relink it by just unplugging the phone and plugging it back in. Easy fix! The rear view camera is easy to see.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Installation

    Rated 5 out of 5 stars

    Excellent unit

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade for my wife's car. The factory radio in her Kia Sportage crapped out and she'd been using airpods and blue tooth speakers. We started shopping around and her only two wanted features were Apple carplay and a reverse camera. The Sony double din made those easy to accomplish. Install was super simple and easy, once I got the harness set up she slid right in. The back up camera integration took a minute just to run the wiring. Overall we both recommend this radio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Good value but has s few annoyances.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always like Sony's stereos. They're sleek, durable, and sound great. My only annoyance with this model is the inability to upload custom wallpapers and the screen. In my Jeep Wranger the screen is a bit washed out due to its viewing angle. You have to be looking at it almost dead on. Its also not as bright as some other models ive tried. Ive noticed it was harder to see the screen during a sunny afternoon than my XAV210. Other than that its a great radio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    A good car player but needs some improvements

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as what I expected. Touching is good and sound quality is good. The drawbacks include the glaring and swiping issues. Basically it's hard to see the screen in the sunlight. It's hard to swipe up and down when you check the song list, because the touching is too sensitive and it's easy to pick a song accidentally.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Game changer for my car

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the Sony 6.95" Android Auto and Apple CarPlay Receiver in my truck, and it’s been a game changer—great sound, super easy Bluetooth, and CarPlay works flawlessly. The touchscreen is sharp and responsive, and it gave my truck a modern, clean look. I also was able to install a backup camera and connect it to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony - 6.95"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo for the cost, sounds good and is easy to setup. Note: I did have to do a firmware update on the stereo and on my Android Auto to get my phone and the stereo to start working together.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user604687, Thanks for the 5-star rating! We're glad you like your new media player. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Car stereo

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Display user friendly and great screen. Clean simple profile. 831.49

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    Solid radio

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio pretty easy interface to deal with. USB connection the phone sometimes freezes radio. Glare seems to be an issue on any double in radio so no more glare than any other radio you get.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SabienAce, Thanks for the feedback. While we're glad you like your new car stereo, we're sad that you are having issues with the USB connection. Make sure to keep your device up to date to avoid any performance issues. As for the glaring, you can adjust the visual settings depending on your preference : https://helpguide.sony.net/ev/xav-ax32/v1/en/contents/TP1000428679.html Hope this helps. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Retains the right features.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entry-level model but designed to be user-friendly, focusing on intuitive operation. It is notably responsive, ensuring a smooth and efficient user experience. Furthermore, the vehicle integrates seamlessly with Android Auto for enhanced smartphone connectivity. This feature allows drivers to access navigation, communication, and entertainment with ease. Overall, it provides a convenient and connected driving experience. Added a Maestro SW for steering wheel controls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NeverFine,
      It's truly wonderful to know you're happy with the XAV-AX3250! We're glad to hear that you find it user-friendly, responsive and a seamless fit with Android Auto.

      The ability to add steering wheel controls with a Maestro SW really enhances the driving experience, making it even safer and more convenient to access all your features.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    METLHRT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sounds good. Install was awesome. Iron Maiden sounds great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi METLHRT,

      We're beyond pleased to hear that the XAV-AX3250 is working well, sounds fantastic, and that the installation process was smooth. We're especially excited that the audio fidelity is bringing your favorite music—like Iron Maiden—to life!

      Thank you for the five-star review and for choosing Sony to power your vehicle's audio system!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Huge upgrade for my Truck.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony AX3250 is a huge upgrade compared to my old factory head unit. The AX3250 connects to my android phone quickly and provides all the options of Android Auto/Apple Carplay (navigation, Pandora, Spotify, hand free calling, and others) Combined with four Kicker speakers the system rocks. Installion was done by Best Buy. Installation in my 2003 Ram was quick, clean and I've experienced no issues. I also had the installer add a back up camera which is displayed through the Sony AX-3250.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Installed on 2017 Subaru - Works good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this on my 17 Forester XT. Able to retain factory camera and steering wheel controls. Android Auto/Carplay/Note 9 mirroring all work flawlessly. Sound is definitely an upgrade from the stock head unit. One note is the screen is resistive and not capacitive as noted in the description. However, the screen is still responsive and fast. May not have all the bells and whistles of a more expensive unit, but I just wanted AA/Carplay at a decent price. Limited to 18 preset saved stations though. Overall, this is a good value, especially given the shortages with head units.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 5 out of 5 stars

    Awesome headunit with Sirius xm!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has tons of great features. Android auto works great!

    I would recommend this to a friend
Sponsored