Customers find value in the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver's sound quality, Apple CarPlay functionality, and ease of use. The backup camera integration, included installation, available features, and affordable price point are also appreciated. However, some customers have expressed concerns regarding the screen brightness and USB port functionality. Additionally, a few customers reported issues with connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,119 reviews
Cons mentioned:
Screen brightness
Rated 3 out of 5 stars
Can't pinch zoom! Low res and brightness problems.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Most of the time it's fine. But in direct sunlight it can be impossible to see the screen.
It does dim at night, but not enough.
The touch screen is a resistive touch screen (like a Palm Pilot from 2001) and not capacitive touch like every Android or iOS device since 2007 or so. This means no pinch zoom or 2 finger rotate or any other multi-touch actions.
The screen resolution is too low for the full Google Maps UI. On Android Google Maps works, and it works ok, but there's no button to report accidents, road hazards, or police. Waze works fine.
On iOS, Google maps has a different UI and is full featured despite the low resolution screen on the head unit. Apple Maps and Waze work fine on iOS, too.
I had some trouble early on with Android Auto being slow and unresponsive and losing connection. This was due to a low quality USB cable. If you have this problem, look for a cable certified for Apple Car Play. Now that iPhone uses USB-C, the same cable can work for both Android and iOS.
Overall I'm happy enough that I probably won't replace it until it breaks, but if I had seen it perform in a real car instead of on their stereo wall, I would have purchased a different one.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hello PaulK,
Thank you for providing such comprehensive and insightful feedback on your XAV-AX3250 car receiver. We truly appreciate you taking the time to share your real-world experience, as it helps us understand how our products perform in daily use.
We understand your observations regarding the screen visibility in direct sunlight and the dimming at night. The XAV-AX3250 features an anti-glare resistive touchscreen with a brightness of 500 cd/m2, designed to balance visibility with cost-effectiveness for a wide range of vehicles. We continuously evaluate display technologies to improve performance across various lighting conditions for future models. While the dimming is adjustable, we note your feedback that it may not be sufficient for your specific setup, and this is valuable for our product development team.
You've accurately identified that the XAV-AX3250 utilizes a resistive touchscreen. This technology was chosen for its durability and precise input capabilities in a car environment. We understand that it differs from the capacitive touch experience common on smartphones, and it does not support multi-touch gestures like pinch-to-zoom. We appreciate your clear comparison, and this feedback helps inform our future product designs.
Regarding the screen resolution (800x480) and its impact on navigation apps, your detailed comments on Google Maps for both Android Auto and Apple CarPlay are very helpful. We acknowledge that the display resolution influences the interface design of some applications. It's great to hear that Waze and Apple Maps are working well for you, and your experience highlights how different app UIs adapt to various screen specifications.
We're also glad you were able to resolve your Android Auto connectivity issues by identifying the importance of a high-quality USB cable. This is indeed a common factor, and your advice to others to use certified cables (especially for Apple CarPlay/Android Auto) is excellent and something we frequently recommend as well.
We understand your overall sentiment that while you're generally satisfied, you might have chosen differently if you had the opportunity for a more extended in-car demonstration. We strive to provide accurate product information, and user experiences like yours are critical for helping us improve that process.
We appreciate your candid review, and thanks for choosing Sony!
Sincerely, Jenn | Sony Social Media Team
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
If you are in the fence...
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would recommend this Sony head unit. Sound is better than my stock Clarion, matte finish on the screen does not show every single finger print, car play and android auto extend the functionality with navigation, audio apps, controls for zoom/teams calls. I like the physical volume keys and that when I press+hold for 2 or 3 seconds it goes from concert volume to a whisper. In my 2013 Impreza, it doesn't look completely out of place. I used best buy for the install and it took 3 appointments to get it right unfortunately. Not a reflection on the product itself and once it finally was right I was happy with it. The other draw back, likely specific to some cars, the steering wheel control module does not work only on the send and end keys.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello Minimalist,
Thank you for choosing Sony!
It's rewarding to hear that you're enjoying the Sony XAV-AX3250 car stereo! We're glad it has enhanced your driving experience with its superior sound, seamless Apple CarPlay and Android Auto integration, and convenient physical controls. It’s also great to hear that the matte screen finish is a bonus for you. Thank you for your feedback and for recommending the XAV-AX3250.
Best regards, -Fred
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great budget stereo
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easily connects, great features, straight forward install
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Crix20001! Thanks so much for taking the time to share your feedback about the XAV-AX3250. It is truly wonderful to know that you had a great experience with the unit.
Thank you for choosing Sony! Best regards, Estefany
Pros mentioned:
Sound quality
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Sony Radio
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the radio and the sound. The only reason why I didn’t give a 5 star rating is because of the CarPlay isn’t as good. Callers say it has static and sounds like water is running in the background.
I would recommend this to a friend
Pros mentioned:
Backup camera, Sound quality
Rated 4 out of 5 stars
Good but not great
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First off i will say i don't have any major complaints. It does everything i need it to do but it's just that. It doesn't stand out compared to any other head units I've owned in a positive or a negative way, but maybe that is a positive.
The android auto is a little hit and miss but that is almost every stereo if using wifi/Bluetooth. Sounds quantity is good. EQ is ok. Video for backup cam is good. Again all around not a bad stereo but not great either.
Would i buy again, ya, would i tell someone this is the best, No.
I would recommend this to a friend
Pros mentioned:
Apple carplay, Backup camera
Rated 5 out of 5 stars
Great upgrade for late 2000s vehicles
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have an 08 Honda Accord that didn't have Bluetooth or touchscreen capabilities. This is great for my use. I also added a backup camera which works great. Best Buy had it installed and I was out the door in 90 minutes (appointment had to be made). Would recommend to anyone looking for a stereo upgrade. Only thing I would suggest is to make sure the Best Buy you purchase from has an auto installation department. They don't all have one. I had to drive about 15 miles away to another Best Buy but it was worth the distance.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Awesome, RayN! We're glad you like your new head unit. Enjoy and thanks for choosing Sony. -Carl
Pros mentioned:
Sound quality
Cons mentioned:
Screen brightness
Rated 5 out of 5 stars
Great radio for the price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent head unit for the money. Great sound and lots of features. Anti-glare screen is a little tough to see at times, but overall it's not much of an issue.
I would recommend this to a friend
Pros mentioned:
Apple carplay, Ease of use
Rated 5 out of 5 stars
Great CarPlay Stereo
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, bought as a cheap Apple CarPlay solution for my truck. I knew going in that it didn’t have support for steering wheel controls but that isn’t a big deal. Retained factory reverse camera function and installed easy with the separate harness and interface I purchased. I liked the simplicity Sony uses in their design language, everything is simple to get to, and not buried deep in the menu. Software updates are timely as well.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Evan, That's awesome! We're thrilled to hear you appreciate the ease of installation, simple user interface and design language, intuitive to use, and timely software updates of your Sony XAVAX3250. Thanks for choosing Sony! -Sam
Pros mentioned:
Apple carplay, Backup camera
Rated 5 out of 5 stars
Better than original stereo
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband’s stereo just died one day. He has a long commute and loves music. This was the perfect replacement as it also allows him to answer and make calls, use Blue Tooth settings and if he wanted add a backup camera. His truck is a 2014 F-150. The technicians were professional and the installation was seamless!!
I would recommend this to a friend
Brand response from SonyListens
Posted .
That's great to hear, Waterline! We're glad you like your new media player. Enjoy and thanks for choosing Sony. -Craig
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Sony Sound System
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good sound System . I was very skeptical at first but it actually turned out really good. I have this system in my truck and it makes the sound really loud . I would recommend this sound system and would get again .
I would recommend this to a friend
Brand response from SonyListens
Posted .
Thank you for the review, Alma!
We are so glad to hear that the XAV-AX3250 won you over! It’s great to know you're enjoying the loud, high-quality sound in your truck and that you’d recommend the system to others.
Thank you for choosing Sony for your drive!
Best regards,
Gus, Sony Social Media Team
Pros mentioned:
Apple carplay, Ease of use, Sound quality
Rated 5 out of 5 stars
Sony media stereo system
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love Sony products, easy to use and CarPlay syncs iPhone so easily. Love the matte finish and sounds amazing.
I would recommend this to a friend
Pros mentioned:
Apple carplay, Ease of use
Rated 5 out of 5 stars
Great stereo with AppleCarPlay and a backup cam
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this stereo! The functions are easy to use. It works great with my Apple Car Play. The folks @ Best Buy recommended it when I went in for an install on a different head unit. Given that this one has Apple Car Play and phone mirroring, it does exactly what I need it to. I can pull up my radar on my phone and mirror it to the head unit. Having the larger screen in a great forward position makes everything easier to read. I actively use it when I am Storm Spotting. It's a great replacement for the stock Jeep head unti I replaced with this. Couldn't be happier! The head unit sometimes unlinks from my phone if I leave it plugged in and leave my car. I relink it by just unplugging the phone and plugging it back in. Easy fix! The rear view camera is easy to see.
I would recommend this to a friend
Pros mentioned:
Apple carplay, Sound quality
Cons mentioned:
Screen brightness
Rated 3 out of 5 stars
Awesome performance, terrible visibility
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unit itself is amazing. Great sound and CarPlay doesn’t lag. The viability is atrocious however. In direct sunlight and bright environments you can’t see anything. The screen isn’t bright enough to help.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Bbuy93, Thanks for sharing your feedback. While we're glad you like the head unit, we're sad to hear that you have concerns with the screen. You may try adjusting the visual settings depending on your preference : https://helpguide.sony.net/ev/xav-ax32/v1/en/contents/TP1000428679.html Hope this helps. Regards, -Craig
Pros mentioned:
Apple carplay, Backup camera, Ease of use
Rated 4 out of 5 stars
Jetta
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks good and easy to use. Easy pairing with phone. Backup camera works well.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Good Radio
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good radio if you can deal with hardwire to your phone for car play. Sounds good, needs more wall paper options. Basic wallpaper options only
I would recommend this to a friend
Brand response from SonyListens
Posted .
HI MikeR,
We're pleased you find the sound quality good! We understand your desire for more wallpaper options, and we appreciate the feedback. Many of our digital media receivers allow you to import custom JPEG photos via USB for use as wallpaper, which may address your customization needs.
Thanks for choosing Sony.
Best regards, Eliab
Cons mentioned:
Connectivity, Screen brightness
Rated 3 out of 5 stars
Poor Sony quality product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Matte screen finish with poor quality that didn't hold up over time. Sirius XM has a delay response with streering controls. And don't add the plug in connection for your phone, it will freeze you have to keep unplugging the device for it to work. I bought this on the in-house installer recommendation.
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Screen brightness
Rated 4 out of 5 stars
Good value but has s few annoyances.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ive always like Sony's stereos. They're sleek, durable, and sound great. My only annoyance with this model is the inability to upload custom wallpapers and the screen. In my Jeep Wranger the screen is a bit washed out due to its viewing angle. You have to be looking at it almost dead on. Its also not as bright as some other models ive tried. Ive noticed it was harder to see the screen during a sunny afternoon than my XAV210. Other than that its a great radio.
I would recommend this to a friend
Pros mentioned:
Apple carplay
Cons mentioned:
Screen brightness
Rated 4 out of 5 stars
Great aftermarket radio
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like having this radio in the car. Apple Car Play works great. Haven't tried out Android Auto yet. The one downside is that it is difficult to see when the sun is shining directly on it.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Zach, we're happy to know that you like our product. We're sorry to hear that you have an issue with the display. It is recommended adjusting the screen brightness settings might help improve visibility to some extent. You can follow this link for more details:
If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Wonderful product and installation
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Sony radio is excellent. I replaced the unit in my 2016 Camry and couldn't be happier. Great features and excellent sound and the installation tech in Annapolis was awesome.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi VickiU, Thank you for your feedback! It is great to hear that the XAV-AX3250 is working so well for you.
We appreciate you choosing Sony! Best regards, Estefany
Pros mentioned:
Sound quality
Cons mentioned:
Screen brightness
Rated 4 out of 5 stars
A good car player but needs some improvements
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good as what I expected. Touching is good and sound quality is good. The drawbacks include the glaring and swiping issues. Basically it's hard to see the screen in the sunlight. It's hard to swipe up and down when you check the song list, because the touching is too sensitive and it's easy to pick a song accidentally.