Customer Ratings & Reviews

The product performed as expected. I don't think you're getting anything particularly amazing or awful.

I had the unit installed professionally. The sound is great. My disappointment comes from the Apple CarPlay not working. I will not purchase another Sony again. I have to pay to have the unit taken out and replaced, Sony not Best Buy are covering that cost.

seems to work well for Iphone devices but havent been able to get andriod to work properly

I ended up returning this because you can’t pop out the face. Makes my car susceptible to a break in

This is mostly great receiver with its Apple Carplay support, except my calls sometime freeze up on it. Updating the firmware did not help the issue. The call will continue on my phone but the receiver screen becomes unresponsive and the sound/mic stop working.

Like the android auto capabilities. Display could be better, rather plain and not able to change it.

STAY AWAY, the Android auto program completely messed up my phone and the unit no longer registers my brand new galaxy s10+ as a supported device. The interface freezes all the time and my phone will restart when it is plugged into android auto. For 500 bucks, i am truly disappointing in the quality and the lack of knowledge of the product from the employees at the store. I had to go to three stores to even find an employee who knew anything about installing radios.

Works great . Nice interface but the glare makes the radio useless. Cant see anything. Purchased antiglare screen protector and did not help either. I read a lots of post with the same issue. Have to check BB return policy on Stereos

I return this product was not my style then I like the way it looked too plain all in all good radio good quality not my type of radio return it for full refund and got something else thank you

By far the worst head unit i ever bought. The usb cable is so loose to the point it cant connect to Android carplay. It disconnect every time you hit a tiny bump. Takes for ever to actually load up Android carplay. When trying to connect to Bluetooth it would act as if its a scracthing cd player. You would have to disconnect the phone and reconnect for the Bluetooth to actually work correctly. There is nothing special about this head unit. All you are really buying is just a piece of junk name brand definitely not worth the 350... iam glad this unit is out of stock... high disappointment

Bluetooth call quality is awful and the screen only turns on half the time. It says “no video connection” I don’t know what it’s supposed to be connected to. Install experience at Best Buy was awful too.

I like the functionality of this head unit, however it would be a lot more enjoyable if the screen was visible. Bestbuy has this listed as having a capacitive touch while it is actually resistive. The orientation of this head unit in my ‘10 Honda Civic is at a slight angle that washes out the colors of the screen. In addition to that, the screen just isn’t bright enough to see well during the day. All other functions of this device are fine minus the visibility.

It keeps stating that my S 9 + is no a supported device

I bought this one because the 6.2 version the apple CarPlay didn’t work. Sony said it was fixed on this model. But it’s not. CarPlay still doesn’t work. I exchanged for a doffeeent brand.

Cheaper quality compared to other brands in the same price range, having issues with a Bluetooth particularly over the phone. Going to return it in couple days.

It doesnt sound as good as my mopar radio. I cant get the Android auto connect to work. I wish i wouldve bought something else.

Not sure if it’s the software. I had to restart the car in order to get the apple play to come up. Connect it via USB should have done it? Tech told me to avoid this one, should have listened. Swapped for the KENWOOD.

First one froze when using android auto. Returned to sony for a new one and never bothered installing the new one, it was such a pain

It sucks worst radio I've ever brought. Would not recommend

Don't know how it works can't get my "free" install bought after a month and 2 cancelled appointments. Save the headache and buy somewhere else and get it installed yourself or take somewhere else to get installed. Customer service from the local store is non existent Can't get no one on the phone from the store. JUST SUCKS all around.