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Customer Ratings & Reviews

$448.00
Save $151.99
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 354 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 354 reviews
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Easy to operate but still learning all of the different features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XAV-AX4000

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a very good Digital multimedia receiver due to it having wireless CarPlay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    added value.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. Expanded the capability of our 2014 Honda Civic with i-phone compatible features. We were thinking of selling a paid for vehicle to get air play and other features we now have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Odometer, Awesome! We are so glad to hear that you are enjoying your new XAVAX4000! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this upgrade I had a previous older model but it wasn't wireless but this is so cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guy was wonderful in fixing my problem. He knew exactly what the problem was and repaired it very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car head unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product nice and easy with a big screen Sony is still a great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $500 I really expected better from Sony. The display is probably the most disappointing thing about this receiver. It’s ridiculously hard to see it if there is any sun light on it, and it’s not nearly as responsive as other, cheaper receivers are that I’ve owned. If I could go back and choose a different unit, I would.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good radio

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and interface very responsive. And lets you change wallpaper

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MartL, Thanks for the feedback. We're glad you like the color of your media player. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Stereo install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place , prompt service,highly recommended for install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system. Love Apple play and how easy it connects

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Daytime GLARE, faded dark contrast, no visibility

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen daytime glare and faded, dark contrast required a refund. Anti-glare screen is dull and foggy looking, but still has the same (even worse) visibility than other glossy screens. Sigh, so frustrating finding a monitor head upgrade that is visible and has less glare

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vegas, We're sorry to hear that you are not happy with the display of the head unit. This is definitely not the experience we wanted you to have. The AX4000 has dimmer function that adjusts the brightness level of the display and buttons. You can adjust the values in the System settings of the device.

      If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the unit:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      -Craig Sony_US

  • Rated 3 out of 5 stars

    Sony av4000 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking head unit. I just think the touch screen isn't very sensitive and for what you pay you don't exactly get top quality. The sound is good. I wouldn't say great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Xav-ax4000

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, it is a great unit and great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid radio. Works flawlessly. After you no through 2 other radios trying to save money I finally bucked up and bought this one. Couldn’t be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, Ibmyman! You made the right choice. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    new stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new stereo and the car play capability. I would recommentd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Everett, Ma is the best spot car wise

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dude that installed this radio in my whip was great. Did an amazing job when installing my stereo. My car sounds brand new and its an 2001 Toyota. 100% recommend Everett Best Buy to everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisC, We're glad you like the service from the installer. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    BEST STEREO OUT THERE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent . Definitely recommend. Worth the price and fit super nicely

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So sorry I bought this. No on/offbutton so the radio is always on, can't disconnect the maps feature from the screen - only on my phone. Cannot get connected to Sirius for some reason. Not meant for my generation. Wish I had my old radio back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mustang 2012

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy use of the radio touch screen. The best upgrade ive had in my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sony Radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice radio. Installation was great. The installer was super nice.

    I would recommend this to a friend