The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 350 reviews
Rated 5 out of 5 stars
Headunit
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this head unit. It is extremely responsive, sounds amazing, and the wireless CarPlay connects extremely fast. There is only a slight delay in the music compared to the phone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the Sony 7” Wireless Apple CarPlay and Android Auto Digital Media Receiver (Maestro Compatible - Black), and I couldn’t be happier with the product and service I received. The receiver itself is sleek, user-friendly, and makes driving so much more enjoyable with seamless wireless connectivity.
What really stood out was the amazing service from Justin. He went above and beyond to ensure the entire exchange process was smooth and stress-free. Justin’s professionalism, knowledge, and attention to detail made the experience outstanding. On top of that, he worked quickly to get me scheduled for another installation within a very short timeframe, which I truly appreciated.
Thanks to both the quality of the Sony receiver and Justin’s top-notch support, this has been one of the best customer service experiences I’ve had. I highly recommend both the product and working with Justin for anyone considering a similar upgrade!
Thank you so much for the wonderful 5-star review! We're honored to hear how much you're enjoying the Sony XAV-AX4000 Digital Media Receiver.
It's great to know that the unit's sleek design and user-friendly interface have made your drives more enjoyable. The wireless Apple CarPlay and Android Auto features are designed to provide seamless and convenient connectivity, and we're glad to hear they're making a real difference for you.
It's also great to hear that Justin provided you with such outstanding service and made the installation process so smooth and stress-free.
Thanks again for choosing Sony, and we hope you continue to enjoy the XAV-AX4000 for many miles to come!
Regards, Dominick
Rated 4 out of 5 stars
Okay radio, looks good but some issues
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly would rate closer to 3.75. That being said, it works as expected mostly. Connects to the backup camera, image is good, (even with the crap camera I needed up with (not included I just popped and got cheap camera) the only issue there is the camera doesn’t turn on automatically, you have to back outta CarPlay and select the rear camera. Wireless CarPlay is a great, (was the selling feature for me) my main issues are: the time!!! I have to set it ever few weeks after say 2 weeks it shows 5 minutes slower than the time actually is.all updates have to be all done physically, so after install if you didn’t add a usb plug Extension you have to take it apart to get to where you can plug a usb to update. Very frustrating. Cool thing though is you can add manages (with the usb plug in) to create a custom Home Screen display. Lastly I have only had this for 6 months, but I have had it freeze up and be unuseable a couple times (mostly when hot?) but I can’t turn volume up/down play anything through CarPlay, get any response from the buttons. I have to either wait till it’s done “thinking” or shut the vehicle off and make sure the power is off to the car wait a couple minute and start over. If you looking for a budget radio with a backup output, wireless CarPlay (android play) that works with your factory car controls this isn’t a horrible option. But honestly if you can afford a little more it’s worth spending more for something better.
Hi Kndygrm, Thanks for sharing your experience with us. We're sorry to hear that you've encountered a few mishaps with the unit. We'll take all your input as feedback as it can help us improve in the future. We recommend keeping your device up to date to enjoy all its features and to avoid any performance issues. Again, we appreciate your input and rest assured, all will be looked into. Regards, -Craig
Rated 5 out of 5 stars
Awesome steep with wireless Apple car play
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very very good head unit (stereo), really made my speakers pop with more power to them. Interface is very easy to use and can’t go wrong with the wireless Apple car play!
Hi Nick! Thanks so much for taking the time to share your feedback about the XAV-AX4000. We are immensely pleased to hear that the stereo has really made your speakers "pop" with more power! It's fantastic to know you are impressed with the audio upgrade and the simple, intuitive interface, especially the convenience of the wireless Apple CarPlay.
Thank you for choosing Sony! Best regards, Estefany
Rated 5 out of 5 stars
Perfect fit
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Right and perfect size for my truck and easy to install nice picture
It brings us great joy to hear that the XAVAX4000 is the perfect size for your truck and that installation was easy. We're grateful for your kind words about the picture quality and your overall experience. Knowing our product fits seamlessly into your setup and adds value makes our work truly rewarding.
Best regards, -Fred
Rated 5 out of 5 stars
2017 Subaru Crosstrek
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great stereo and awesome features. 2017 Crosstrek. The Meastro is the main reason I purchased this. The see all the gauges and warnings for the engine. Only issue I’ve had is when it was installed the climate control does not appear. It’s at BB right now trying to get that resolved
We’re honored to hear that the XAV-AX4000 car stereo and its features, especially Maestro, have been a key reason for your purchase and are enhancing your 2017 Crosstrek experience. We apologize for the issue with the climate control display and appreciate your patience as it’s being addressed. If the problem continues, please don’t hesitate to reach out to our support team here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Best regards, -Fred
Rated 5 out of 5 stars
Enjoy Apple Car Play but Beware the screen Glare
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product for the price. The glare on the screen is my only recommendation for improvement.
I read previous reviews about the glare, but I did not think the glare would be so bad. Sony states that the unit has an anti-glare screen. If this is the case, the product doesn't work. I would still purchase the radio, because it out preforms the original VW radio. Apple car play is a huge benefit.
Hi JohnnyM, thanks for choosing and purchasing our product. We appreciate your feedback regarding the glare of your Sony unit. This unit has an anti-glare 17.6cm (6.95") diagonal touchscreen and updated interface design give you intuitive control over music, communications and more. Thanks for choosing Sony. ~Earl
Rated 4 out of 5 stars
Good Replacement Receiver
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This replaced an OEM radio in a '2013 Jeep Wrangler. Best Buy installation was easy. The receiver is easy to use and AirPlay is great. Display is subdued, but is readable under direct sunlight
Hi JoleneY! Thank you for taking the time to share your feedback on the Sony XAV-AX4000. It brings us great joy to hear that you're pleased with the installation and the features of the unit, especially the ease of use and the AirPlay functionality.
We appreciate you choosing Sony! Best regards, Estefany
Rated 5 out of 5 stars
Sony quality and Sony price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a little pricey but it's been rock solid, sounds good, CarPlay works great and has connected every time with no disconnects yet...
It's fantastic to know that you're enjoying the XAV-AX4000 car stereo! We appreciate your feedback about the sound quality and the seamless connectivity with CarPlay. We strive to provide a great product, and it’s wonderful to hear that it’s working well for you. Thank you for sharing your experience!
Best regards, -Fred
Rated 5 out of 5 stars
Amazing for the prize - wireless carplay ❤️
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works flawlessly 95% of times. Occasional issues with wireless carplay connectivity but can always fixed by a reboot. Audio output is awesome. The brightness can be an issue if it's sunny and bright but that's what you get for a matte screen - you lose brightness for avoiding finger print smudges.
Hi Vikram, we're glad you are enjoying your Sony unit. We're sorry to hear that you have issues with your Sony unit. For persistent connectivity problems, you might want to try re-pairing your smartphone with the car stereo by deregistering the device from both the car stereo and the smartphone's Bluetooth settings, then pairing them again. As for the brightness issue, the matte screen does indeed help reduce fingerprint smudges but can be less bright in sunny conditions. This is a trade-off that comes with the matte finish.
If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 4 out of 5 stars
Sony CarPlay Receiver
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good radio. Love how it connects wirelessly to Apple CarPlay. Never have to take the iPhone out of my pocket. Siri works great with Apple Music and Apple Maps. . Only issue is if the sun hits the screen, becomes difficult to see. All considered, I am happy with my purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our 2008 Toyota 4Runner was due for a technology upgrade. This Sony radio has fit the bill for us, Wireless Carplay has been a game changer! No more needing to use a cable to plug into our iPhones, to get Waze on the display screen. Now, all we need to do is start up the car and the iPhone automatically sync to the radio. The radio has been super easy to use, we are happy with our tech upgrade!
Hi CurrentUser, That's awesome! We're glad you like your new car head unit. Enjoy and thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
The great equalizer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sony unit was a great buy sleek powerful and user friendly with graet options to use especially with the EQ band adjustments you can customize your sound exactly how tou want it
We are excited to hear that the XAV-AX4000 was such a great buy for you. It’s awesome that you’re finding the menus user-friendly and that the EQ settings are helping you get your music sounding exactly the way you like it.
We appreciate you choosing Sony! Best regards, Estefany
Rated 5 out of 5 stars
Sony - 7" Wireless Radio make sound great again
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its great radio , I had pioneer it was ok for first 2 years then it randomly shut off , my carplay would disconnect , steering volume didn't always work . With this sony no such issue and also sound is better quality . No more cable needed for carplay . I highly recommend it .
Hi Dyson, Awesome! We are thrilled to learn about your satisfaction with the exceptional sound quality and outstanding performance of your XAV-AX4000. We also appreciate your positive feedback regarding the wireless Apple CarPlay feature. Thank you for the 5-star review and for choosing Sony! - Romeo
Rated 5 out of 5 stars
Great Choice!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the apple car play. Can't live without it now. Lots of good features on this receiver. I am really happy I went with the wireless version. It has made my life very easy. I am glad I purchased the adapter to run SXM through the Media Receiver rather than apple car play. A couple times I had phone issues, but I could still use the radio. Very happy with my purchase
Hi WilliamW! It's a true pleasure to hear you're loving your XAV-AX4000! We're so glad it's made your life easier and that you're happy with your purchase.
The wireless connectivity and anti-glare touchscreen are just some of the great features we’re proud of and we're happy to hear you're finding them so useful.
Thanks for the fantastic review of the XAV-AX4000!
We're thrilled to hear that you find it to be an "awesome unit" with "no complaints." We're especially glad to know that the installation was easy for you and that you're enjoying the crisp screen and loud clear sound.
Thanks for choosing Sony!
Sincerely, Jenn | Sony North America.
Rated 5 out of 5 stars
Great radio head unit
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent head unit. Highly recommend this radio. Apple play is flawless and smooth. Works every time and I haven’t had a problem with this radio. Would buy again.
Thank you for your fantastic 5-star review of the Sony XAV-AX4000! We are really happy to hear that you find it to be an excellent head unit and that the Apple CarPlay experience is flawless and smooth, working perfectly every time. Your high recommendation means a lot to us!
Thank you for choosing Sony!
Regards, Dominick
Rated 3 out of 5 stars
Good upgrade from stock
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really didn’t have a problem with the radio. Just wasn’t the best for my set up. It only has one dedicated preout for aftermarket amps also it only boast a 2 volt preout. Not a lot of functions either compared to other units which give 3-5 times more control over audio. Loved the full display
Thank you for sharing your feedback on the Sony XAVAX4000. We appreciate your comments and are glad to hear you loved the full display. Regarding the pre-out options and audio controls, we recommend referring to the user manual, which provides detailed information on the amplifier pre-outs and available sound adjustments to help optimize your setup.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it has every feature you want and features you didnt know you needed. It seemlessly transformed my 2003 truck into a modern masterpiece. The apple car play and android car play work great. the sound plugged right into my bose system and is clear and just as powerfull. Highly recommended!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with the head unit. I occasionally have problems connecting, but i think that is due to the number of bluetooth devices that I have connected to my phone, not the head unit itself. The sound quality is incredible, it really brought the stock Toyota speakers to life in my 2010 Toyota Venza. The touch screen is very responsive, and the backup camera that I had installed looks great on its screen. Would definitely recommend.
We're so happy to hear you're loving the XAVAX4000 Unit! It's great to know it's brought the Toyota speakers back to life and you're now enjoying the setup! Definitely a great choice to enhance your experience. We hope you continue to enjoy it for years to come. Thanks for choosing Sony. -Aldair