Customer Ratings & Reviews
- Model:
- XAVAX4000
- SKU:
- 10209929
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my new radio. Customer service was good. I would recommend the radio i purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Catherine,
We could not be more pleased to hear that you are enjoying your new radio and that you would recommend it to others. Ensuring a great in-car entertainment experience is our goal!
Thank you for choosing Sony and enjoy the drive!
Regards,
Dominick
I want to love it but the flaws are in the way.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its hard to put this as a one star since i love sony products but for 500$ it has to be. So the maestro and vehicle functions are great. Sound is good and amplified in my tundras jbl system 5 stars on the features and that. 1 star comes in with the, android auto, screen, and backup camera. 1. Android auto stutters with music the first 3-4 minutes after they connect in my quest to fix it its a known issue for these units. 2.screen. the screen is washed out a and catches light easy. 3. Back up camera. Absolutely atrocious. Very blury, extremely poor lighting and contrast balance every thing is either too bright or too dark to see anything. Forget about using this on a sunny day or at night. I reconnected the stock unit and it was back to good. So its not my camera. This is another extremely common issue.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JakeG,
Thank you for sharing your honest feedback about the XAVAX4000. We're sorry to hear that your experience hasn't fulfilled your expectations, especially with Android Auto, the screen clarity, and the backup camera. We will share some troubleshooting steps that might come handy:
For Android Auto Stuttering:
1. Try checking for firmware updates.
2. Try using a wired connection directly.
3. Re-pair the devices.
For Washed Out Screen:
1. Adjust Display Settings
2. Perform a Factory Reset.
For Backup Camera issues:
1. Double-check the connections.
2.Check Video Input Signal.
3. Confirm and check with a professional installer
In case the problems persist, you can also contact our technical support line at:https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Thank you for considering Sony products.
Best regards
DiegoV.
Best Sony Car radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice radio! Great sound system! Very user friendly!
I would recommend this to a friendGreat sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, easy to use, great look & sounds great. Love the clock look, A+++++++
I would recommend this to a friendBig bang for your buck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit for the money. Easy installation. Easy-to-use
I would recommend this to a friendCould be better!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works at least, unlike the Kenwood I tried. Only things I don't like are the picture quality of the backup camera. It was much clearer on the Kenwood, and the screen is hard to see during the day, especially when the sun is shining in the cab of the truck. Makes using it for navigation difficult, which was half the reason I bought it. Wondering if any after market double din radios have as good of a picture as our brand new truck.
No, I would not recommend this to a friendThis is the way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stereo, the gps and wireless carplay is most excellent! It has upgraded my car tremendously and makes my commuter car that much more enjoyable. The voice commands button is a great us that i have to get use to using more often.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for that fantastic review, MiguelD!
We're so happy to hear you love the XAVAX4000 and that the GPS and wireless CarPlay are working so well for you. It's truly rewarding to know it has made a tremendous upgrade to your car and made your daily commute more enjoyable.
We also appreciate you mentioning the voice commands button! We designed it to make driving safer and more convenient, and we hope you continue to enjoy discovering all of its new features.
Thank you so much for choosing Sony!
Best regards,
Gus, Sony North America Customer Support
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this head unit for awhile now. I absolutely love it and have had zero problems with it!! I love the wireless car play. 10/10 would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, ZacharyD! We're glad you like your new car media player. Enjoy and thanks for choosing Sony. -Craig
Much better than the stock stereo!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great car stereo, easy and simple to use and sounds great!
I would recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works that’s all I wanted. And it has a small frame around the screen so you get more screen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CurtisL,
We are delighted to hear that the Sony XAV-AX4000 is working perfectly for you! We appreciate you highlighting the sleek design with the small frame, which allows for more screen area and a better viewing experience. Thank you for your 5-star review and for choosing Sony!
Best regards,
Dominick
Love my Radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my Radio good sound quality and beautiful view
I would recommend this to a friendGreat review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The receiver is get the people who did the install were very polite and professional
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinT,
That's wonderful to hear! We are delighted that you find the 7" Wireless Apple CarPlay and Android Auto Digital Media Receiver great, and we're especially pleased to know that the installers were very polite and professional. Enjoy the seamless in-car connectivity!
Thanks for choosing Sony.
Best regards, Eliab
Clean look high quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the solid buttons. The soft ware is easy to use. Anyone can use it.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, VanessaC!
We are so pleased to hear how much you like your XAV-AX4000 car receiver!
It's great to know that you appreciate the design, specifically the solid buttons, and that you find the software easy to use—simple enough that "anyone can use it." We strive for intuitive and seamless operation for a better driving experience.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
I Like Pioneers waaay better.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The current one in my car needs replacement due to a defect but I’m going to review it based on when it works properly. The screen isn’t bright enough. It doesn’t have a sound retriever function like Pioneer so when you’re playing compressed files it doesn’t have that bass punch. The Bluetooth doesn’t connect reliably. I just like Pioneers better but it isn’t terrible.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SauceDaddy3000, Thanks for sharing your thoughts on the AX4000 Digital Media Receiver. We truly appreciate the feedback as it can help us improve in the future. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Good receiver.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the system, wish it had a brighter screen and possibly a tilt function of some sort, you cant see it when its sunshining. It does xome with a gps antenna, others in that price range did not.
I would recommend this to a friendSony Stereo Head unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done correctly, the time quoted was on point and the technician was GREAT! The product meets all my expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TrishS,
Thank you for choosing Sony!
We’re excited to hear that your XAVAX4000 installation went smoothly and the timing was accurate. It’s wonderful to know the technician provided excellent service and that the product has served you well. Thank you for sharing your positive experience!
Best regards,
-Fred
Great with minor issues:
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay I love this stereo. It looks neat, clean, and turns on super fast when you start the car. However, there are a few minor draw backs. When programming the steering wheel controls on the stereo, it won’t let me update the answer/decline buttons. The standard setting seemed to let everything else work as it should. So I have to use my decline button to mute the stereo and answer is used for toggling which media to use (i.e. radio, Apple CarPlay, etc.) The other down side is, once a week, the stereo won’t let me connect to my phone. I have to turn it off then on again. Other than that, it is a great machine and I’m glad I upgraded! (I have a 2016 Nissan Sentra SV if that helps anyone).
I would recommend this to a friendGreat unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the install team was awesome. They managed to save me some money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joey,
That's excellent news! We are delighted that your 7" Digital Media Receiver works great and that the Best Buy install team provided such awesome service and managed to save you some money!
Thanks for choosing Sony.
Best regards, Eliab
CarPlay doesn’t switch to light mode
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea how to open a bug for Sony but I will change to 5 stars this once they patch this issue: CarPlay is stuck in dark mode. Usually there is an option to set CarPlay as light or dark mode always otherwise auto switches when you turn your head lights on. I see the actual Apple Maps ui change from light to dark when I switch on headlights so I know it’s not an installation issue the black bar on the side of CarPlay is always black but on my wife’s vehicles Sony head unit it is opaque. The glare on this screen is pretty bad so when it’s in dark mode in the day I just give up. Otherwise it’s a great hu
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jakob, Thank you for reaching out. We're sorry to hear that you're having concerns with the light modes of your head unit. The setup you're trying to aim is a setting in Apple CarPlay that is, by default, set to dark for better visibility. To have CarPlay automatically switch between dark and light appearance, do the following:
1) Open Settings in CarPlay using your vehicle’s built-in controls.
2) Select Appearance.
3) Select Always Dark.
The dark appearance is optimized for viewing in low-light environments, such as at night.
You may find this link helpful : https://support.apple.com/guide/iphone/change-settings-in-carplay-iph6ade13329/ios#:~:text=CarPlay%20is%20set%20to%20dark%20appearance%20by%20default,vehicle%E2%80%99s%20built-in%20controls.%20Select%20Appearance.%20Select%20Always%20Dark.
If you need further assistance with your device, you may reach us at [email protected] with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Sony radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working like it should It is exactly what I wanted and looks great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryG,
Thank you for choosing Sony!
We're excited to hear that the XAVAX4000 is working just as you hoped and that you’re pleased with its look. Knowing it suits you so well inspires us to keep delivering quality products you can rely on. Thank you for sharing your experience!
Best regards,
-Fred
