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Customer Ratings & Reviews

$423.30
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The comparable value is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 384 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 384 reviews
  • Rated 5 out of 5 stars

    Took malware out of my phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and lighting fast!!! !!!! I would recomend them to everyone!!! !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony receiver works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fits nicely in the space available. Great installation by your tech, River.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad lufe saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped quick and they helped me pick the right stereo for my car .plus the installation was free .thanks

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Pretty nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very fast headunit, basically doesn't have any lag. However sometimes every now and then it disconnects on your phone but then comes back. Happens super rare to me but doesn't really bother me too much. Probably the best for the price for wireless carplay. I was worried about the resistive screen but its a non issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd Sony I’ve bought. Bestbuy had the lowest price at the time I purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After install I’m being told the radio will work with my steering wheel, phone control. 2018 Ram. Would only recommend if after checking your setup will work correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome radio, awesome service, 5 stars Perfect for my 2009 jeep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Car Play Stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what we were looking for. Easy to I stall And works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good radio for the price. It also displays the factory vehicle information with extra accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE WAY I FEEL ABOUT THIS RADIO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Radio it's just what I wanted and I like the way I can change the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOMEEE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great screen display. everything i needed for my 2004 tacoma.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound, Bad connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen to the reviews, Its a great headunit that sounds good and has lots of features but it absolutely suffers from connectivity issues. Its fine most of the time but can become very irritating. Just save your money for a nicer one.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AverageJoe,

      Thank you for the review and we're glad to hear that you like the sound quality and features of the car stereo. Make sure to update the car stereo to the latest version. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      https://www.sony.com/electronics/support/mobile-cd-players-digital-media-players-xav-series/xav-ax4000/software/00280826

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 5 out of 5 stars

    Perfect system for my car

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works perfectly. Upgraded to this from my factory unit in my Toyota RAV4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless functionality at a terrific price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the radio and airplay functionality. A wonderful upgrade from my previous radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great service........................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed in the Geeksquad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product it self is good and works well, however the bestbuy installer refused to connect the rearcam view insisting the feature does not work and that icon is just there but it does not work. I was also interested in the purchasing the Idatalink maestro which he insisted on saying will not work on my vehicle. I drive a 2012 xterra and the Idatalink maestro website says it does work with my vehicle....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good radio no bad things to say so far. Placed it in my Jeep wrangler

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice part doesn’t work as well as I hoped. I’ve have to restart the radio at least 1-2 times a week. Is this normal?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sony makes mad products then blames others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stereo always displays a message saying "No Paired Phones Found" 6 minutes after turning it on. I could be actively using bluetooth and the message pops up. After resetting the whole unit and rebuilding my bluetooth connection, I contacted Sony and they asked me the same questions 4 times, did not listen to the steps I already took to try and fix it, and deferred blame to the installation. Nobody who knew what they were talking about was available to look into the matter, and I wasted 90 minutes with their customer service team. I would NOT recommend any sony products at this point. They do not believe in taking care of their own problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Aerospace Engineer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value at great priece. Service was autstanding

    I would recommend this to a friend