Customer Ratings & Reviews
- Model:
- XAVAX4000
- SKU:
- 12165985
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
- Pros mentioned:Ease of use, Installation
Sony touchscreen radio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic system and very seamless install. It was easy and with the associated harness that the Best Buy person recommended made it almost Impossible to screw up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianM, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Wireless carplay
Best Unit for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A fantastic system to upgrade to. Very user friendly. Wireless connectivity works perfectly. All you gotta do is connect once and you’re done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavierG,
It’s a true pleasure to hear that the XAV-AX4000 has been a fantastic upgrade for your vehicle!
We designed this system with a focus on seamless integration, so we are thrilled that the wireless connectivity has been working perfectly for you. Our goal is to make the transition from your phone to your car’s dashboard as effortless as possible; knowing that the one-time setup was simple and user-friendly for you is exactly the experience we aim to provide.
Thank you for trusting Sony to enhance your driving experience.
Best regards,
Dominick
- Pros mentioned:Features, Sound quality
Sony does it better!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great working head unit. Has a great sound. Many features. Does not have a loudness button, but has a nice Equalizer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian, Fantastic! We're thrilled to hear that you're enjoying the outstanding sound quality, remarkable features, and excellent performance of your XAVAX4000. Thank you for your purchase and for choosing Sony! - Romeo
- Pros mentioned:Sound qualityCons mentioned:Screen brightness
Works great, it's a Sony!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best feature of this device is the matte-finish screen. Glossy screens tend to reflect a lot of sunlight, making them unreadable, whereas the matte finish minimizes that issue quite a bit.
I would recommend this to a friend - Pros mentioned:Wireless carplay
Somy receiver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot believe how good and responsive this thing is. Be sure to shell out the extra money and buy the sony over any pioneer or outdated kenwood system. Wireless carplay works wonders! No more connecting the ohone everytime to charge it/ carplay
I would recommend this to a friend Great upgrade for a CarPlay unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped this into a 2018 HRV. BB tech install was good (2 hrs), and since it’s been installed, there are no issues. Works seamlessly with steering wheel controls and actually makes them stick speakers sound great! Sony makes a good product and CarPlay works perfectly with our phones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daremo19,
We are beyond pleased to hear that the XAVAX4000 has seamlessly integrated into your HRV and breathed new life into your driving experience. It is fantastic to know that you are enjoying the perfect CarPlay connectivity and that our processing has significantly enhanced the sound of your speakers.
Thank you for choosing Sony to upgrade your journey.
Regards,
Dominick
Works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is really smooth the only issue I have is the beep when you press buttons is very loud and I haven’t found a way to change that
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BENNET,
We appreciate your feedback and understand how the loud beep can be distracting. You can try adjusting the system sound settings or mute feedback tones through the receiver’s menu. For detailed instructions and additional support, please visit our official Sony support page: https://www.sony.com/electronics/support.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Wireless carplay
Great radio head unit
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent head unit. Highly recommend this radio. Apple play is flawless and smooth. Works every time and I haven’t had a problem with this radio. Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric,
Thank you for your fantastic 5-star review of the Sony XAV-AX4000! We are really happy to hear that you find it to be an excellent head unit and that the Apple CarPlay experience is flawless and smooth, working perfectly every time. Your high recommendation means a lot to us!
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Ease of use, Sound quality
Much better than the stock stereo!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great car stereo, easy and simple to use and sounds great!
I would recommend this to a friend - Pros mentioned:Wireless carplay
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a BOSS audio one previously and had Best Buy install it. Maybe due to android auto but the thing would disconnect frequently and it was difficult to use since I'd have to unplug and replug. I bought GeekSquad protection on that though and managed to replace that for this one and cover the difference. This wireless android auto is a game changer and I love it so much. Even modern cars don't have this and it's honestly not that big of a cost to upgrade considering what it provides. It connects automatically on startup and just works without disconnecting. I notice some hiccups occasionally but it's likely due to the Bluetooth connection which you could probably avoid with a direct cable connection instead. Highly recommend this product over others if wireless is needed.
I would recommend this to a friend - Pros mentioned:Wireless carplay
07 G5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched out my factory unit with this one and added a backup camera . The screen is an ideal size, the CarPlay works flawlessly, and I am happy with my purchase . The radio, Sirius , and Bluetooth all work well. I also enjoy the actual buttons to control volume, and mute .
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JeremiahL! We're glad you like your new car media player. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Good upgrade from stock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really didn’t have a problem with the radio. Just wasn’t the best for my set up. It only has one dedicated preout for aftermarket amps also it only boast a 2 volt preout. Not a lot of functions either compared to other units which give 3-5 times more control over audio. Loved the full display
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dcham,
Thank you for sharing your feedback on the Sony XAVAX4000. We appreciate your comments and are glad to hear you loved the full display. Regarding the pre-out options and audio controls, we recommend referring to the user manual, which provides detailed information on the amplifier pre-outs and available sound adjustments to help optimize your setup.
You can find the manual here for your convenience: https://www.sony.com/electronics/support/res/manuals/5035/bc88d90fad9afa6c222f6b8359440fd1/50354011M.pdf.
Thank you for considering Sony!
Regards,
Dominick
- Pros mentioned:Installation, Sound quality
Nice people to deal with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome system for the price and very clear and installation was great.
I would recommend this to a friend Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Function, buttons are small and provide little feedback, but is much better than relying on touch control for volume.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leever6000,
We are thrilled to hear that you are enjoying the overall functionality of the XAV-AX4000 and that it has improved your in-car experience.
We specifically included physical buttons on this model because we know how important it is to have quick, tactile access to volume and track controls while focusing on the road. While we appreciate your feedback regarding the button size, we are glad the integration of those physical controls—along with features like wireless Apple CarPlay® and Android Auto™—is proving to be much more convenient than relying solely on a touchscreen. Our goal is always to make your drive more intuitive and enjoyable.
Thank you for choosing Sony to upgrade your driving experience.
Regards,
Dominick
- Pros mentioned:Sound quality
Great Stereo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very responsive, great sound, and free installation through Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnnyO, Thank you for your awesome review of the XAVAX4000! We're thrilled to hear that you are enjoying the responsive performance, great sound quality, and the added benefit of free installation through Best Buy. Your feedback is greatly appreciated! Thanks for choosing Sony! - Romeo
- Pros mentioned:Sound quality, Wireless carplay
Wireless Android Auto for the Win!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless Android Auto fantastic, coupled with Idatalink Maestro RR gives your older car just the right touch of modern.. but not over the top. Huge improvement in sound.
I would recommend this to a friend - Pros mentioned:Wireless carplay
A flawed but decently executed product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless android auto is kind of a joke I'm not gonna lie, wireless apple carplay is way better than I expected, and wired android auto has no way of taking priority over wireless. This stereo is good, don't get me wrong, but if it is going to force android auto wireless upon me, it definitely worsens my overall experience. Despite this one major flaw, it's pretty decent. Touch screen is a bit iffy but that's mostly to do with the fact that it's a resistive rather than capacitive. Overall, a good head unit if you're an apple user and an okay one if you're an Android user. It does lack features overall, but if you're looking for a no-frills head unit for your car, this is probably the way to go.
I would recommend this to a friend - Pros mentioned:Sound quality, Wireless carplay
One of the best head units out there.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This head unit pairs amazing with stock speakers, with a good EQ tune you will have an amazing time. Always connects when you enter the car. It is amazing!
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
2000 C-5 up grade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aj and the Best Buy team did an excellent job on the up grade installation of the new touchscreen and speakers. The sound is impeccable and it’s totally user friendly.
I would recommend this to a friend Great for my 2013 Honda CRV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had mine installed through Best Buy and it has been the best thing ever! It’s like having a phone installed right into your car. The volume is great (louder than before) and the hands free calling? The best!
I would recommend this to a friend