Customer Ratings & Reviews
- Model:
- XAVAX4000
- SKU:
- 6517245
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the wireless CarPlay, sound quality, and ease of use of this 7" digital media receiver. Many appreciate the numerous features and generally positive installation experience. However, some users report issues with screen brightness in daylight and occasional problems with the backup camera and connectivity. Overall, the positive feedback on key features outweighs the reported drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Nice sound and build quality. Carplay has been working well.
I would recommend this to a friend - Pros mentioned:Sound quality
Great unit!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit looks great and really brings out the sound in my system! Best Buy did an amazing job in installing.
I would recommend this to a friend - Pros mentioned:Sound quality
Bodyman
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great,couldn’t ask for better quality and sound ‼️
I would recommend this to a friend - Pros mentioned:Ease of use
Radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big display, easy to use and it gives you info on any lights/symbols that are displayed on your dashboard
I would recommend this to a friend Excellent Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek guy was wonderful in fixing my problem. He knew exactly what the problem was and repaired it very quickly!
I would recommend this to a friend- Pros mentioned:Wireless carplay
Best upgrade ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it, bought the Sony 3250 first and wanted wireless so upgraded to the 4000 and I don’t regret it at all.
I would recommend this to a friend - Pros mentioned:Installation
Excellent value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works great. Installation was well done, and professional.
I would recommend this to a friend Good radio
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and interface very responsive. And lets you change wallpaper
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MartL, Thanks for the feedback. We're glad you like the color of your media player. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Ease of use
Game changer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been amazing and super easy to use. Great staff to help me get it set up and installed.
I would recommend this to a friend - Pros mentioned:Sound quality
Apple Carplay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to manage, great display, produces great sound quality
I would recommend this to a friend Sony CarPlay makes my car feel new!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not only so pleased with this new Sony CarPlay system, I was also very pleased with Best Buy's installation. My old car now has new technology and it has made my life less complicated, especially since I drive 60 miles a day to work and back.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenK, Thanks for the 5-star rating! We're glad you like your new media player. Enjoy and thanks for choosing Sony. -Craig
- Cons mentioned:Screen brightness
Daytime GLARE, faded dark contrast, no visibility
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen daytime glare and faded, dark contrast required a refund. Anti-glare screen is dull and foggy looking, but still has the same (even worse) visibility than other glossy screens. Sigh, so frustrating finding a monitor head upgrade that is visible and has less glare
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Vegas, We're sorry to hear that you are not happy with the display of the head unit. This is definitely not the experience we wanted you to have. The AX4000 has dimmer function that adjusts the brightness level of the display and buttons. You can adjust the values in the System settings of the device.
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
added value.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is awesome. Expanded the capability of our 2014 Honda Civic with i-phone compatible features. We were thinking of selling a paid for vehicle to get air play and other features we now have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Odometer, Awesome! We are so glad to hear that you are enjoying your new XAVAX4000! Thank you for choosing Sony! -Carl
Sony AX4000
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is mt first Sony radio and it wont be my last. Really responsive and a lot of nice features.
I would recommend this to a friendBEST STEREO OUT THERE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent . Definitely recommend. Worth the price and fit super nicely
I would recommend this to a friend- Pros mentioned:Wireless carplay
Good system.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best part is the wireless car play. Additionally it was extremely easy to sync the phone.
I would recommend this to a friend - Pros mentioned:Wireless carplay
Nice Radio
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Radio is exactly what I expected. Wireless Apple CarPlay works flawlessly.
I would recommend this to a friend - Pros mentioned:Wireless carplay
Great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good for cars, would recommend to anyone that needs carplay wireless
I would recommend this to a friend - Pros mentioned:Sound quality
Radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Great picture. Sound’s really good.
I would recommend this to a friend - Pros mentioned:Sound quality
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item loved it good sound quality ldac is amazing
I would recommend this to a friend