Customer Ratings & Reviews
- Model:
- XAVAX4000
- SKU:
- 6517245
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the wireless CarPlay, sound quality, and ease of use of this 7" digital media receiver. Many appreciate the numerous features and generally positive installation experience. However, some users report issues with screen brightness in daylight and occasional problems with the backup camera and connectivity. Overall, the positive feedback on key features outweighs the reported drawbacks.
This summary was generated by AI based on customer reviews.
Good sound, Bad connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listen to the reviews, Its a great headunit that sounds good and has lots of features but it absolutely suffers from connectivity issues. Its fine most of the time but can become very irritating. Just save your money for a nicer one.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AverageJoe,
Thank you for the review and we're glad to hear that you like the sound quality and features of the car stereo. Make sure to update the car stereo to the latest version. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/mobile-cd-players-digital-media-players-xav-series/xav-ax4000/software/00280826
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit no problems, only thing is that sometimes my gps slacks but not sure if its my phone or the unit
I would recommend this to a friendLove the wireless features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice . Love how you can integrate your phone wirelessly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReinaC, Thanks for the 5-star rating!
We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Great unit!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit. Replaced a Pioneer and love the operation and reliability.
I would recommend this to a friendAwesome system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome replacement for the radio in my 2016 Chevy Silverado!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigamp, Thank you so much for the fantastic review! We're truly happy to hear you are enjoying everything about this Wireless CarPlay/Android Auto Media Receiver. The XAVAX4000 is a great choice for an upgrade. Thank you for choosing Sony! -Jess
Good but…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice radio, everything works well except that the buttons along the bottom which include the volume controls don’t light up therefore at night, your in search of buttons by feel.
No, I would not recommend this to a friendGreat car radio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this car radio for my wife to go into her 2019 Toyota Highlander. She absolutely loves it.
I would recommend this to a friend- Cons mentioned:Backup camera
Car Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen response time is extremely slow, back up camera on screen is worse than factory and hard to navigate and select music channels.
No, I would not recommend this to a friend Gravy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Sony so what's not to like. It's on the same level as most major companies. It just works.:):)
I would recommend this to a friendBest radio ever
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this radio in January, I love it, I don't have to connect my phone, it connects automatically, I recommend it
I would recommend this to a friendRad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Exactly what my jeep needed. Installed into older jeep to make a little more modern.
I would recommend this to a friendUnhappy customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has an Auxiliary usb for phone ,but doesn't work. Very disappointing. Access to radio and navigation difficult to operate. Given the other units available, this one is substandard. Overpriced definitely.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, KelleyE.
We are so sorry to hear about the issues you're experiencing with your XAV-AX4000 receiver. This is certainly not the quality or user-friendly experience we aim to deliver, and we understand your frustration with the USB function not working and the difficult navigation. We sincerely apologize for this disappointing experience.
We want to help you get this resolved. Given the issues you've described, we highly recommend you contact our product support team directly. They are best equipped to troubleshoot the USB issue and can also provide guidance on making the navigation and radio features more accessible. Please visit this link to connect with them: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car.
We appreciate your honest feedback regarding the unit's performance and price. We are committed to making this right for you and ensuring you get the reliable performance you expect from a Sony product.
Thank you again for your valuable feedback and for being a Sony customer.
Best regards, Gus, Sony Social Media Team
Awesome product and deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was cheaper and looks better than fixing it through ford with factory parts and we get a bigger display screen!!
I would recommend this to a friendDisappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After install I’m being told the radio will work with my steering wheel, phone control. 2018 Ram. Would only recommend if after checking your setup will work correctly
I would recommend this to a friendGreat value purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use and screen is anti glare. A very good value for the money. Seamless and quick Bluetooth connectivity.
I would recommend this to a friendIf you're looking for a stereo this is it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, this stereo is easy to use sounds great looks great couldn't be happier.
I would recommend this to a friendSony Wireless Apple Car Play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Tech was explained everything so I could understand it. Will shop at Best Buy again
I would recommend this to a frienddisappointed in the Geeksquad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product it self is good and works well, however the bestbuy installer refused to connect the rearcam view insisting the feature does not work and that icon is just there but it does not work. I was also interested in the purchasing the Idatalink maestro which he insisted on saying will not work on my vehicle. I drive a 2012 xterra and the Idatalink maestro website says it does work with my vehicle....
No, I would not recommend this to a friendSony radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voice part doesn’t work as well as I hoped. I’ve have to restart the radio at least 1-2 times a week. Is this normal?
I would recommend this to a friendTook malware out of my phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and lighting fast!!! !!!! I would recomend them to everyone!!! !!!!
I would recommend this to a friend