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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers highly value the wireless CarPlay, sound quality, and ease of use of this 7" digital media receiver. Many appreciate the numerous features and generally positive installation experience. However, some users report issues with screen brightness in daylight and occasional problems with the backup camera and connectivity. Overall, the positive feedback on key features outweighs the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 337 reviews
  • Rated 5 out of 5 stars

    Excellent product for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and works well in my car. A must buy if you need to up grade you car radio to the camera.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy if you want wireless Android Audio!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless Android Audio does not work for crap! Sony doesn't care much and doesn't offer any real fixes.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback about your experience with the XAVAX4000 and wireless Android Audio, JohnL. We understand how frustrating it can be when features don’t work as expected, and we sincerely apologize for any inconvenience this has caused. Please be assured that we take concerns like yours seriously and continuously strive to improve both our products and support for our customers.

      Wireless Android Audio compatibility and performance can be influenced by several factors, such as device firmware, phone model, app versions, and connectivity settings. If you haven’t already done so, we recommend:
      - Ensuring your firmware and Android Auto app are up to date (on both phone and head unit)
      - Trying a different high-quality USB cable for wired connections, as this can sometimes resolve connection issues
      - Restarting both your phone and the XAVAX4000, and reconnecting
      - Checking if your phone is officially supported by Android Auto

      If issues persist, we encourage you to reach out directly to our support team with more details about your setup and the problems you’re experiencing. This allows us to provide more tailored troubleshooting and escalate your concern to the appropriate teams if necessary. You may check the link below for contact options:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

      Your feedback is important and will be forwarded to our product team for further review. Thank you for taking the time to let us know about your experience—we are committed to helping you find a resolution and thanks for considering Sony products.

      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony receiver works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fits nicely in the space available. Great installation by your tech, River.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome radio, awesome service, 5 stars Perfect for my 2009 jeep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd Sony I’ve bought. Bestbuy had the lowest price at the time I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Car Play Stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what we were looking for. Easy to I stall And works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad lufe saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped quick and they helped me pick the right stereo for my car .plus the installation was free .thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOMEEE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great screen display. everything i needed for my 2004 tacoma.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Pretty nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very fast headunit, basically doesn't have any lag. However sometimes every now and then it disconnects on your phone but then comes back. Happens super rare to me but doesn't really bother me too much. Probably the best for the price for wireless carplay. I was worried about the resistive screen but its a non issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great service........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE WAY I FEEL ABOUT THIS RADIO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Radio it's just what I wanted and I like the way I can change the color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing features

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have enough features and the plain black and white display with an analog clock was a miss

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless functionality at a terrific price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the radio and airplay functionality. A wonderful upgrade from my previous radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect system for my car

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works perfectly. Upgraded to this from my factory unit in my Toyota RAV4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good radio for the price. It also displays the factory vehicle information with extra accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good radio no bad things to say so far. Placed it in my Jeep wrangler

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Aerospace Engineer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value at great priece. Service was autstanding

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony 4000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple play is delayed and delays maps when used with phone. Volume buttons are small for fingers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great looking Radio, Poor Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased, BestBuy Car install tech installed. Don’t work right. When starting the car in Wireless CarPlay mode, home button wouldn’t work. I needed to press the Siri button and turn it off and then home button would work. It also would not dial through Siri in CarPlay. Swapped out exact radio with same results. FINALLY upgraded to KENWOOD with no issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice new sounds for my vintage ride

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Great service. Very knowledgeable and courteous

    I would recommend this to a friend