Customer Ratings & Reviews
- Model:
- XAVAX4000
- SKU:
- 6517245
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 7" Wireless Apple CarPlay and Android Auto Digital Media Receiver, especially the wireless CarPlay feature, sound quality, and ease of use. Many customers also appreciate the installation process, available features, and responsiveness. However, some customers have expressed concerns about screen brightness, backup camera functionality, and occasional connection issues.
This summary was generated by AI based on customer reviews.
Sony radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voice part doesn’t work as well as I hoped. I’ve have to restart the radio at least 1-2 times a week. Is this normal?
I would recommend this to a friend- Pros mentioned:Wireless carplay
Pretty nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very fast headunit, basically doesn't have any lag. However sometimes every now and then it disconnects on your phone but then comes back. Happens super rare to me but doesn't really bother me too much. Probably the best for the price for wireless carplay. I was worried about the resistive screen but its a non issue.
I would recommend this to a friend AWESOMEEE!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great screen display. everything i needed for my 2004 tacoma.
I would recommend this to a friendTHE WAY I FEEL ABOUT THIS RADIO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Radio it's just what I wanted and I like the way I can change the color
I would recommend this to a friendStereo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great service........................
I would recommend this to a friendGood price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good radio for the price. It also displays the factory vehicle information with extra accessories.
I would recommend this to a friendWireless functionality at a terrific price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the radio and airplay functionality. A wonderful upgrade from my previous radio.
I would recommend this to a friendPerfect system for my car
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works perfectly. Upgraded to this from my factory unit in my Toyota RAV4.
I would recommend this to a friendGood radio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good radio no bad things to say so far. Placed it in my Jeep wrangler
I would recommend this to a friendChange mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible Installation. I spent over $525 to order plugs to make this $400 radio work in my expedition. Then had to pay for the ability to program the module to work with the car and the radio !!!!
No, I would not recommend this to a friendMr. Aerospace Engineer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value at great priece. Service was autstanding
I would recommend this to a friendMissing features
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have enough features and the plain black and white display with an analog clock was a miss
No, I would not recommend this to a friendNice new sounds for my vintage ride
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, Great service. Very knowledgeable and courteous
I would recommend this to a friendSony 4000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple play is delayed and delays maps when used with phone. Volume buttons are small for fingers.
I would recommend this to a friendNew radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome radio for my truck! Install was very professional.
I would recommend this to a friendDon't buy if you want wireless Android Audio!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless Android Audio does not work for crap! Sony doesn't care much and doesn't offer any real fixes.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback about your experience with the XAVAX4000 and wireless Android Audio, JohnL. We understand how frustrating it can be when features don’t work as expected, and we sincerely apologize for any inconvenience this has caused. Please be assured that we take concerns like yours seriously and continuously strive to improve both our products and support for our customers.
Wireless Android Audio compatibility and performance can be influenced by several factors, such as device firmware, phone model, app versions, and connectivity settings. If you haven’t already done so, we recommend:
- Ensuring your firmware and Android Auto app are up to date (on both phone and head unit)
- Trying a different high-quality USB cable for wired connections, as this can sometimes resolve connection issues
- Restarting both your phone and the XAVAX4000, and reconnecting
- Checking if your phone is officially supported by Android Auto
If issues persist, we encourage you to reach out directly to our support team with more details about your setup and the problems you’re experiencing. This allows us to provide more tailored troubleshooting and escalate your concern to the appropriate teams if necessary. You may check the link below for contact options:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Your feedback is important and will be forwarded to our product team for further review. Thank you for taking the time to let us know about your experience—we are committed to helping you find a resolution and thanks for considering Sony products.
Gus
Sony Social Media Team
Great looking Radio, Poor Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased, BestBuy Car install tech installed. Don’t work right. When starting the car in Wireless CarPlay mode, home button wouldn’t work. I needed to press the Siri button and turn it off and then home button would work. It also would not dial through Siri in CarPlay. Swapped out exact radio with same results. FINALLY upgraded to KENWOOD with no issues.
No, I would not recommend this to a friendProduct review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Couldn't ask for anything better. Wow. Cool.
No, I would not recommend this to a friendUnhappy customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has an Auxiliary usb for phone ,but doesn't work. Very disappointing. Access to radio and navigation difficult to operate. Given the other units available, this one is substandard. Overpriced definitely.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, KelleyE.
We are so sorry to hear about the issues you're experiencing with your XAV-AX4000 receiver. This is certainly not the quality or user-friendly experience we aim to deliver, and we understand your frustration with the USB function not working and the difficult navigation. We sincerely apologize for this disappointing experience.
We want to help you get this resolved. Given the issues you've described, we highly recommend you contact our product support team directly. They are best equipped to troubleshoot the USB issue and can also provide guidance on making the navigation and radio features more accessible. Please visit this link to connect with them: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car.
We appreciate your honest feedback regarding the unit's performance and price. We are committed to making this right for you and ensuring you get the reliable performance you expect from a Sony product.
Thank you again for your valuable feedback and for being a Sony customer.
Best regards, Gus, Sony Social Media Team
- Cons mentioned:Connection
Dont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this radio again. It looses connection and freezes all the time. This is the second one and its doing the same thing. Its a terrible product. Dont waste your money.
No, I would not recommend this to a friend