Customers highly value the wireless CarPlay, sound quality, and ease of use of this 7" digital media receiver. Many appreciate the numerous features and generally positive installation experience. However, some users report issues with screen brightness in daylight and occasional problems with the backup camera and connectivity. Overall, the positive feedback on key features outweighs the reported drawbacks.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 320 reviews
Pros mentioned:
Installation, Sound quality
Rated 4 out of 5 stars
Nice people to deal with
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome system for the price and very clear and installation was great.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome steep with wireless Apple car play
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very very good head unit (stereo), really made my speakers pop with more power to them. Interface is very easy to use and can’t go wrong with the wireless Apple car play!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great upgrade
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound quality and the apple car play features are intuitive and convenient.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi KevinM,
Thank you for the 5-star review! We're delighted to hear that you're enjoying the sound quality and finding the Apple CarPlay features of the XAV-AX4000 intuitive and convenient. We strive to create products that make your time on the road more enjoyable, and your feedback is a wonderful confirmation of that.
Thanks for choosing Sony, have a great day! DiegoV
Pros mentioned:
Wireless carplay
Rated 5 out of 5 stars
Somy receiver
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I cannot believe how good and responsive this thing is. Be sure to shell out the extra money and buy the sony over any pioneer or outdated kenwood system. Wireless carplay works wonders! No more connecting the ohone everytime to charge it/ carplay
I would recommend this to a friend
Pros mentioned:
Wireless carplay
Rated 5 out of 5 stars
Happy customer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a BOSS audio one previously and had Best Buy install it. Maybe due to android auto but the thing would disconnect frequently and it was difficult to use since I'd have to unplug and replug. I bought GeekSquad protection on that though and managed to replace that for this one and cover the difference.
This wireless android auto is a game changer and I love it so much. Even modern cars don't have this and it's honestly not that big of a cost to upgrade considering what it provides. It connects automatically on startup and just works without disconnecting. I notice some hiccups occasionally but it's likely due to the Bluetooth connection which you could probably avoid with a direct cable connection instead. Highly recommend this product over others if wireless is needed.
I would recommend this to a friend
Rated 5 out of 5 stars
Great for my 2013 Honda CRV!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had mine installed through Best Buy and it has been the best thing ever! It’s like having a phone installed right into your car. The volume is great (louder than before) and the hands free calling? The best!
I would recommend this to a friend
Pros mentioned:
Wireless carplay
Rated 3 out of 5 stars
A flawed but decently executed product
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wireless android auto is kind of a joke I'm not gonna lie, wireless apple carplay is way better than I expected, and wired android auto has no way of taking priority over wireless. This stereo is good, don't get me wrong, but if it is going to force android auto wireless upon me, it definitely worsens my overall experience. Despite this one major flaw, it's pretty decent. Touch screen is a bit iffy but that's mostly to do with the fact that it's a resistive rather than capacitive. Overall, a good head unit if you're an apple user and an okay one if you're an Android user. It does lack features overall, but if you're looking for a no-frills head unit for your car, this is probably the way to go.
I would recommend this to a friend
Pros mentioned:
Sound quality, Wireless carplay
Rated 5 out of 5 stars
Wireless Android Auto for the Win!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wireless Android Auto fantastic, coupled with Idatalink Maestro RR gives your older car just the right touch of modern.. but not over the top. Huge improvement in sound.
I would recommend this to a friend
Cons mentioned:
Screen brightness
Rated 5 out of 5 stars
Pleasantly Surprised
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, So good. Works very well in my 2018 Jeep JKU.
The only problem is seeing the screen during the day with sunglasses on and doors/top off.
I would recommend this to a friend
Pros mentioned:
Sound quality, Wireless carplay
Rated 5 out of 5 stars
One of the best head units out there.
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This head unit pairs amazing with stock speakers, with a good EQ tune you will have an amazing time. Always connects when you enter the car. It is amazing!
I would recommend this to a friend
Cons mentioned:
Backup camera
Rated 4 out of 5 stars
With it
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product. Issues with getting lines for backup camera resolved with phone call to best buy support. They did a great job!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi user680472, Thank you for your 4-star review of the XAV-AX4000! We're glad to hear that you found the product to be good and that the issue with the backup camera lines was resolved with the help of Best Buy support. Enjoy your XAV-AX4000, and thanks for choosing Sony! - Romeo
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
great Stereo system
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
love how it looks, easy to use and very simplistic and gives good sound quality to my car speakers!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Awesome, JasonD! We're glad you like the design and sound quality of the head unit. Enjoy and thanks for choosing Soy. -Craig
Cons mentioned:
Screen brightness
Rated 3 out of 5 stars
Great Unit - Difficult to See in Daylight
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great unit overall, but really hard to see when driving during bright daylight. If you don’t wear polarized sunglasses or sunglasses at all, it will work well for you. However, if you live in a sunny area and want to be able to see the screen with ease, there are better options available.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi JeremyP, thank you for sharing your feedback on the Wireless CarPlay/ Android Auto Media Receiver. We would like to share with you some steps and settings you can modify to increase the brightness and make the display more visible during those Sunny days! Please check the link below: https://helpguide.sony.net/ev/xav-ax40/v1/en/contents/TP1000661295.html?search=brightness We hope this information helps. Thank you for choosing Sony. Regards, - Dominick
Pros mentioned:
Features
Rated 5 out of 5 stars
Powerful features
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
User friendly design with advanced features. Everyone in the family fell in love.. much much better than many luxury car stereos..
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
2000 C-5 up grade
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Aj and the Best Buy team did an excellent job on the up grade installation of the new touchscreen and speakers. The sound is impeccable and it’s totally user friendly.
I would recommend this to a friend
Rated 1 out of 5 stars
Nightmare
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We recently had a radio installed in my car at Best Buy, and I am extremely disappointed with the service. The installation was poorly done, and the experience, a nightmare. Additionally, the technician was not properly trained and made rude comments, suggesting he knew more than we did. To make matters worse, they broke the radio bezels in multiple places, with clear evidence of improper tooling and unskilled craftsmanship.
Before the installation, they allowed a random customer to claim the radio that I had purchased days before and had waiting in pick-up, as advised by the sales rep. Because of this mix-up, we had to wait an extra hour before they would even start the service that had been previously scheduled. That in-turn made us go home a 35-45 min drive to drop my son off who had night school, and come back during busy rush hour.
Moreover, I paid a premium to have the steering wheel controls work, but they only installed the volume control, and even that was connected to a different set of controls that change the channel rather than the actual volume control. I expected a much higher level of service from a reputable company like Best Buy. I will not be returning for any future services and cannot recommend their installation services to others.
No, I would not recommend this to a friend
Pros mentioned:
Features
Rated 5 out of 5 stars
Nice stereo
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice stereo. Lots of features and easy to use.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi CVK11! Thank you for your kind words about the XAV-AX4000! It brings us great satisfaction to hear that you find it very nice and easy to use. This stereo is packed with features like a responsive touchscreen, Bluetooth connectivity and compatibility with both Apple CarPlay and Android Auto, making it perfect for all your audio needs while on the road.
Thanks for choosing Sony! Best regards, Estefany
Rated 5 out of 5 stars
This is the one you're look for!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony XAV-AX4000 is a solid choice if youre looking for a system with modern features like wireless Apple CarPlay or Android Auto. It featurs a 6.95-inch touchscreen, which provides decent visibility. Simple and elegant user interface with a great layout for quicker access to features making for a safer experience while driving. I had Pioneer and return them. Bestbuy Total Tech enabled me to try out other units until I was satisfied. If you have a car without steering wheel controls, this unit has a programmable interface to setup most bluetooth controls on Amazon.
I would recommend this to a friend
Pros mentioned:
Wireless carplay
Rated 5 out of 5 stars
dmoney
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit is easy to use and the bluetooth and/or carplay seems to be clear.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi, Dmoney,
Thanks for the review and the 5-stars rating! Enjoy smooth and simple control for every journey. An anti-glare 6.95" diagonal touchscreen and updated GUI design gives you intuitive control over music, communications, and more. With newly added time alignment and 14-band EQ sliders, you can personalize your sound and create the perfect in-car audio experience.
Thanks for choosing Sony, have an amazing day! -DiegoV
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
F150 fleet truck
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it so far, being able to adjust the viewing angle, contrast, and brightness of the monitor. The 13 band equalizer with four (4) personal settings as well as presets for the usual. I’d have to say, really sweet deal for the money. Did I mention it sounds great inspite of using ford factory speakers.