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Customer Ratings & Reviews

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The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 352 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers love the 7" Wireless Apple CarPlay and Android Auto Digital Media Receiver, especially the wireless CarPlay feature, sound quality, and ease of use. Many customers also appreciate the installation process, available features, and responsiveness. However, some customers have expressed concerns about screen brightness, backup camera functionality, and occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 352 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good upgrade from stock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really didn’t have a problem with the radio. Just wasn’t the best for my set up. It only has one dedicated preout for aftermarket amps also it only boast a 2 volt preout. Not a lot of functions either compared to other units which give 3-5 times more control over audio. Loved the full display

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dcham,

      Thank you for sharing your feedback on the Sony XAVAX4000. We appreciate your comments and are glad to hear you loved the full display. Regarding the pre-out options and audio controls, we recommend referring to the user manual, which provides detailed information on the amplifier pre-outs and available sound adjustments to help optimize your setup.

      You can find the manual here for your convenience: https://www.sony.com/electronics/support/res/manuals/5035/bc88d90fad9afa6c222f6b8359440fd1/50354011M.pdf.

      Thank you for considering Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Radio Interface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and intuitive radio to use. My wife loves the upgrade and has been very happy thus far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DouglasH,

      Thank you for choosing Sony!

      We're excited to hear that the XAV-AX4000 has been easy and intuitive to use, and that your wife is enjoying the upgrade. It’s wonderful to know our products can bring such positive experiences to your everyday life.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality, Wireless carplay

    Rated 5 out of 5 stars

    better than advertised!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has every feature you want and features you didnt know you needed. It seemlessly transformed my 2003 truck into a modern masterpiece. The apple car play and android car play work great. the sound plugged right into my bose system and is clear and just as powerfull. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Sony Radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It does everything we want, love the wireless CarPlay.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tyler,

      Thank you for choosing Sony!

      We’re excited to hear that the XAVAX4000 is delivering everything you’re looking for, and that you love the convenience of wireless CarPlay. It’s rewarding to know our products enhance your driving experience in meaningful ways.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy with this head unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the head unit. I occasionally have problems connecting, but i think that is due to the number of bluetooth devices that I have connected to my phone, not the head unit itself. The sound quality is incredible, it really brought the stock Toyota speakers to life in my 2010 Toyota Venza. The touch screen is very responsive, and the backup camera that I had installed looks great on its screen. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stefan,

      We're so happy to hear you're loving the XAVAX4000 Unit! It's great to know it's brought the Toyota speakers back to life and you're now enjoying the setup! Definitely a great choice to enhance your experience. We hope you continue to enjoy it for years to come.
      Thanks for choosing Sony.
      -Aldair Sony_US

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Happy shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nissan kicks did not come with siriusxm satellite station, I purchased a item that I had to connect to my cigarette lighter, that at times lost connection. Im very happy with my purchase, all I do now is just start my car.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    Sony does it better!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working head unit. Has a great sound. Many features. Does not have a loudness button, but has a nice Equalizer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian, Fantastic! We're thrilled to hear that you're enjoying the outstanding sound quality, remarkable features, and excellent performance of your XAVAX4000. Thank you for your purchase and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Wireless carplay

    Rated 4 out of 5 stars

    Android auto wireless!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless Android auto is the best. A couple moments after the radio comes online, the maps automatically load. The interface with satellite radio / Sirius XM is great. After the much needed firmware update you are able to fast-forward rewind and pause live satellite, just like you would any other DVR. The sound isn't as good as the previous model XAVAX3250, but should do well enough for most people. The box advertises screen mirroring capabilities but I never found it. I would buy this unit again just for the wireless Android Auto capabilities. Also works with Apple Play.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    New radio for the car

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in my 2010 Camaro with minimal requirements and Apple play works perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, AntonioR!

      We are absolutely thrilled to hear that the XAV-AX4000 receiver fits perfectly in your 2010 Camaro with minimal installation requirements! It's wonderful to know that the integration was seamless and that the Apple CarPlay functionality is working perfectly for you.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good unit on sale - despite the resistive screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially hesitant as it has a resistive screen and not capacitive, however, I have been pleasantly surprised by the quality of the screen. However, a couple of things that are of bother at this time, but should only take some getting used to/are limits of Android Auto, is you can't customize the screen for a default layout in Android Auto and if you so much as step out of the vehicle a few steps with your phone it breaks the connection. I wisht the middle button was more customizable past "Source" or "Mute".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Audiophile head unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it. It's the best head unit I've ever had. Puts the sweet music to my Focal components in my truck and now I'm gonna buy one for the car. Easy to use and has a million sound options. Buy it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Troygotscammed, Thanks for the 5-star rating! We're glad you like your new head unit. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Sony touchscreen radio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic system and very seamless install. It was easy and with the associated harness that the Best Buy person recommended made it almost Impossible to screw up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianM, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Very good head unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good unit, I have them in two vehicles. I like that I can use the steering wheel controls. My only concern is ease of installation. I find if a bit difficult to mount unit due to the single din size of the body of the unit. Other than that this is a great stereo.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertM,

      We are pleased to hear that you like our receiver so much that you have installed it in two of your vehicles! We appreciate your feedback regarding the installation process; while the single-DIN chassis is designed to provide extra space for cable management, we understand it can present unique mounting challenges in certain dashboards.

      Thanks for choosing Sony. 

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    SONY Digital Receiver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced factory enterntainment with this digital media receiver. All drivers in my family absolutely loved it. Seam less connection on wireless, all functions work as expected. Awesome job by SONY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HariKrishnan,

      We're so happy to hear that your family is loving your Sony XAV-AX4000! It's fantastic that you're experiencing seamless wireless connectivity and that all the features are working as expected. We designed this receiver to make every drive more enjoyable, and it sounds like it's doing just that for you.

      Thanks for choosing Sony, have a wonderful day!
      DiegoV Sony_US

  • Pros mentioned:
    Ease of use, Wireless carplay

    Rated 5 out of 5 stars

    Great receiver - connects perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on installer's recommendation. He said Sony was on top of current technology and connectivity and he was right. The ease of connecting with CarPlay and use of voice commands is excellent. It connects instantly with whomever uses the car (and of course has previously connected.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 4 out of 5 stars

    07 G5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched out my factory unit with this one and added a backup camera . The screen is an ideal size, the CarPlay works flawlessly, and I am happy with my purchase . The radio, Sirius , and Bluetooth all work well. I also enjoy the actual buttons to control volume, and mute .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JeremiahL! We're glad you like your new car media player. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Screen brightness

    Rated 5 out of 5 stars

    Works great, it's a Sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best feature of this device is the matte-finish screen. Glossy screens tend to reflect a lot of sunlight, making them unreadable, whereas the matte finish minimizes that issue quite a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Stereo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive, great sound, and free installation through Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnnyO, Thank you for your awesome review of the XAVAX4000! We're thrilled to hear that you are enjoying the responsive performance, great sound quality, and the added benefit of free installation through Best Buy. Your feedback is greatly appreciated! Thanks for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Somy receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe how good and responsive this thing is. Be sure to shell out the extra money and buy the sony over any pioneer or outdated kenwood system. Wireless carplay works wonders! No more connecting the ohone everytime to charge it/ carplay

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Sound quality

    Rated 4 out of 5 stars

    Nice people to deal with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system for the price and very clear and installation was great.

    I would recommend this to a friend
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