Customer Ratings & Reviews
- Model:
- XAVAX4000
- |
- SKU:
- 6517245
Customer reviews
Rating 4.3 out of 5 stars with 381 reviews
(381 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 7" Wireless Apple CarPlay and Android Auto Digital Media Receiver, especially the wireless CarPlay feature, sound quality, and ease of use. Many customers also appreciate the installation process, available features, and responsiveness. However, some customers have expressed concerns about screen brightness, backup camera functionality, and occasional connection issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Features, Sound quality
Rated 5 out of 5 stars
Sony does it better!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great working head unit. Has a great sound. Many features. Does not have a loudness button, but has a nice Equalizer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian, Fantastic! We're thrilled to hear that you're enjoying the outstanding sound quality, remarkable features, and excellent performance of your XAVAX4000. Thank you for your purchase and for choosing Sony! - Romeo
- Pros mentioned:Ease of use, Installation
Rated 5 out of 5 stars
Sony touchscreen radio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic system and very seamless install. It was easy and with the associated harness that the Best Buy person recommended made it almost Impossible to screw up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianM, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound qualityCons mentioned:Screen brightness
Rated 5 out of 5 stars
Works great, it's a Sony!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best feature of this device is the matte-finish screen. Glossy screens tend to reflect a lot of sunlight, making them unreadable, whereas the matte finish minimizes that issue quite a bit.
I would recommend this to a friend - Pros mentioned:Wireless carplay
Rated 5 out of 5 stars
Great radio head unit
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent head unit. Highly recommend this radio. Apple play is flawless and smooth. Works every time and I haven’t had a problem with this radio. Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric,
Thank you for your fantastic 5-star review of the Sony XAV-AX4000! We are really happy to hear that you find it to be an excellent head unit and that the Apple CarPlay experience is flawless and smooth, working perfectly every time. Your high recommendation means a lot to us!
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Wireless carplay
Rated 5 out of 5 stars
Somy receiver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot believe how good and responsive this thing is. Be sure to shell out the extra money and buy the sony over any pioneer or outdated kenwood system. Wireless carplay works wonders! No more connecting the ohone everytime to charge it/ carplay
I would recommend this to a friend Rated 4 out of 5 stars
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Function, buttons are small and provide little feedback, but is much better than relying on touch control for volume.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leever6000,
We are thrilled to hear that you are enjoying the overall functionality of the XAV-AX4000 and that it has improved your in-car experience.
We specifically included physical buttons on this model because we know how important it is to have quick, tactile access to volume and track controls while focusing on the road. While we appreciate your feedback regarding the button size, we are glad the integration of those physical controls—along with features like wireless Apple CarPlay® and Android Auto™—is proving to be much more convenient than relying solely on a touchscreen. Our goal is always to make your drive more intuitive and enjoyable.
Thank you for choosing Sony to upgrade your driving experience.
Regards,
Dominick
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Much better than the stock stereo!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great car stereo, easy and simple to use and sounds great!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good upgrade from stock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really didn’t have a problem with the radio. Just wasn’t the best for my set up. It only has one dedicated preout for aftermarket amps also it only boast a 2 volt preout. Not a lot of functions either compared to other units which give 3-5 times more control over audio. Loved the full display
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dcham,
Thank you for sharing your feedback on the Sony XAVAX4000. We appreciate your comments and are glad to hear you loved the full display. Regarding the pre-out options and audio controls, we recommend referring to the user manual, which provides detailed information on the amplifier pre-outs and available sound adjustments to help optimize your setup.
You can find the manual here for your convenience: https://www.sony.com/electronics/support/res/manuals/5035/bc88d90fad9afa6c222f6b8359440fd1/50354011M.pdf.
Thank you for considering Sony!
Regards,
Dominick
- Pros mentioned:Wireless carplay
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a BOSS audio one previously and had Best Buy install it. Maybe due to android auto but the thing would disconnect frequently and it was difficult to use since I'd have to unplug and replug. I bought GeekSquad protection on that though and managed to replace that for this one and cover the difference. This wireless android auto is a game changer and I love it so much. Even modern cars don't have this and it's honestly not that big of a cost to upgrade considering what it provides. It connects automatically on startup and just works without disconnecting. I notice some hiccups occasionally but it's likely due to the Bluetooth connection which you could probably avoid with a direct cable connection instead. Highly recommend this product over others if wireless is needed.
I would recommend this to a friend - Pros mentioned:Wireless carplay
Rated 4 out of 5 stars
07 G5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched out my factory unit with this one and added a backup camera . The screen is an ideal size, the CarPlay works flawlessly, and I am happy with my purchase . The radio, Sirius , and Bluetooth all work well. I also enjoy the actual buttons to control volume, and mute .
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JeremiahL! We're glad you like your new car media player. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Installation, Sound quality
Rated 4 out of 5 stars
Nice people to deal with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome system for the price and very clear and installation was great.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Stereo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very responsive, great sound, and free installation through Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnnyO, Thank you for your awesome review of the XAVAX4000! We're thrilled to hear that you are enjoying the responsive performance, great sound quality, and the added benefit of free installation through Best Buy. Your feedback is greatly appreciated! Thanks for choosing Sony! - Romeo
- Pros mentioned:Sound quality, Wireless carplay
Rated 5 out of 5 stars
Wireless Android Auto for the Win!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless Android Auto fantastic, coupled with Idatalink Maestro RR gives your older car just the right touch of modern.. but not over the top. Huge improvement in sound.
I would recommend this to a friend - Pros mentioned:Wireless carplay
Rated 3 out of 5 stars
A flawed but decently executed product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless android auto is kind of a joke I'm not gonna lie, wireless apple carplay is way better than I expected, and wired android auto has no way of taking priority over wireless. This stereo is good, don't get me wrong, but if it is going to force android auto wireless upon me, it definitely worsens my overall experience. Despite this one major flaw, it's pretty decent. Touch screen is a bit iffy but that's mostly to do with the fact that it's a resistive rather than capacitive. Overall, a good head unit if you're an apple user and an okay one if you're an Android user. It does lack features overall, but if you're looking for a no-frills head unit for your car, this is probably the way to go.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent Radio Interface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy and intuitive radio to use. My wife loves the upgrade and has been very happy thus far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DouglasH,
Thank you for choosing Sony!
We're excited to hear that the XAV-AX4000 has been easy and intuitive to use, and that your wife is enjoying the upgrade. It’s wonderful to know our products can bring such positive experiences to your everyday life.
Best regards,
-Fred
Rated 5 out of 5 stars
Great choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this looking for a small upgrade to my previous head unit but was surprised that it offered more features than I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi STEVENG!
Thank you so much for the feedback!
It is most rewarding to hear that your new head unit surprised you with even more features than you expected.
The XAV-AX4000 comes with wireless smartphone connectivity, making it easy to use your favorite navigation and music apps without plugging in. It also features an antiglare touchscreen and a quick wake option so it is ready to go the moment you start your car.
We are so happy to have you as part of the Sony family!
Best regards,
Estefany
- Pros mentioned:Sound quality, Wireless carplay
Rated 5 out of 5 stars
One of the best head units out there.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This head unit pairs amazing with stock speakers, with a good EQ tune you will have an amazing time. Always connects when you enter the car. It is amazing!
I would recommend this to a friend Rated 5 out of 5 stars
Great for my 2013 Honda CRV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had mine installed through Best Buy and it has been the best thing ever! It’s like having a phone installed right into your car. The volume is great (louder than before) and the hands free calling? The best!
I would recommend this to a friend- Pros mentioned:Wireless carplay
Rated 5 out of 5 stars
SONY Digital Receiver
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced factory enterntainment with this digital media receiver. All drivers in my family absolutely loved it. Seam less connection on wireless, all functions work as expected. Awesome job by SONY
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HariKrishnan,
We're so happy to hear that your family is loving your Sony XAV-AX4000! It's fantastic that you're experiencing seamless wireless connectivity and that all the features are working as expected. We designed this receiver to make every drive more enjoyable, and it sounds like it's doing just that for you.
Thanks for choosing Sony, have a wonderful day!
DiegoV
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
2000 C-5 up grade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aj and the Best Buy team did an excellent job on the up grade installation of the new touchscreen and speakers. The sound is impeccable and it’s totally user friendly.
I would recommend this to a friend













