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Customer Ratings & Reviews

$449.99
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Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 354 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers love the 7" Wireless Apple CarPlay and Android Auto Digital Media Receiver, especially the wireless CarPlay feature, sound quality, and ease of use. Many customers also appreciate the installation process, available features, and responsiveness. However, some customers have expressed concerns about screen brightness, backup camera functionality, and occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 354 reviews
  • Rated 5 out of 5 stars

    Clean look high quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the solid buttons. The soft ware is easy to use. Anyone can use it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, VanessaC!

      We are so pleased to hear how much you like your XAV-AX4000 car receiver!

      It's great to know that you appreciate the design, specifically the solid buttons, and that you find the software easy to use—simple enough that "anyone can use it." We strive for intuitive and seamless operation for a better driving experience.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony Stereo Head unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done correctly, the time quoted was on point and the technician was GREAT! The product meets all my expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TrishS,

      Thank you for choosing Sony!

      We’re excited to hear that your XAVAX4000 installation went smoothly and the timing was accurate. It’s wonderful to know the technician provided excellent service and that the product has served you well. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don’t think! Just buy it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Excellent sound quality. Just what I was looking for in the CarPlay.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NarendraM,

      Great! We're thrilled that you are enjoying the sound quality of the car stereo. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony XAV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product does what it is supposed to sounds great EQ works well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user291446,

      Amazing! We're thrilled that you are enjoying the sound quality of the car stereo. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Love our new Sony wireless radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio works better than the factory one on another newer vehicle we have. Installation was great and the installer went over operation and got my IPhone working wireless with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the install team was awesome. They managed to save me some money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joey,

      That's excellent news! We are delighted that your 7" Digital Media Receiver works great and that the Best Buy install team provided such awesome service and managed to save you some money!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great overall

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carplay works great, sound quality is good but comparing to XAV - AX 7000 with built in amp, is just OK. dsiplay also could use a little better image quality.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Great radio great price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless works great. Loads in 20-30sec MAX. Easy to switch from my phone to wife's. Sound is good although my pioneers and Kenwood from the past had more oomph..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, MJim! We're glad you like the sound quality. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed bt best buy and looks fantastic, like it came stock with truck. Would have given 5 stars vut had to put a radio visor on to see i bright light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working like it should It is exactly what I wanted and looks great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryG,

      Thank you for choosing Sony!

      We're excited to hear that the XAVAX4000 is working just as you hoped and that you’re pleased with its look. Knowing it suits you so well inspires us to keep delivering quality products you can rely on. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Sony Wireless Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony wireless radio was a good purchase. I'm a happy customer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AntonioD! We're thrilled to hear that you're enjoying the outstanding performance of your XAVAX4000. Thank you for your purchase and for choosing Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install everything works great as said. But I still give feeling of it being cheaply made first day but it pops off the unit and I can't find it. The sounds is off a little you really have to crank up the volume to get it at normal if it may sense to you. The microphone worse great they actually removes noise on the background Love it easy adoption to the phone no problems there at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device - May buy another for my other auto.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much enjoy this radio ( I love all the presets are in one list and you're not having to flip to "another set of of presets), - Car play is great, controls are easy. I do wish that when I plug the C cable in it would also connect to Carplay (or other apps) but the cable is just for charging... Carplay and Apps only available wirelessly. <-- Wasnt trying to force pairing with my vehicle on my passengers if they wanted to use their playlist or Maps,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Great Radio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome radio wireless carplay is amazing no issues whatsoever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoahS, That's wonderful to hear! We are thrilled to know that you are satisfied with the Wireless Apple CarPlay feature and the outstanding performance of your XAV-AX4000. Thank you for your purchase and for choosing Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Great update for an older car, but needs some work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen works great, but is a little wonky using Waze through Android Auto. You can still always use the Google Maps directions, but the lack of real-time traffic updates makes it a suboptimal app, and often tries to take me on a course that I find inconvenient. They need to fix the update with Waze so it doesn't randomly refuse to load. Other than that, it is great for music, podcasts, Google assistant for phone calls, reading text messages to you while driving, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would have screen quality and better resolution

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best head unit ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have gotten a better head unit for my 350z

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JonathanG,
      Thank you so much for sharing your feedback! We are really happy to hear how well the XAV-AX4000 is working for your 350z.

      This model is designed to offer a seamless blend of advanced features like a responsive touchscreen, Apple CarPlay and Android Auto compatibility, and crisp audio quality to enhance your driving experience.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Mid-range cost with flagship features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless car play and android auto at this price point is great. I have not fully dove into all the features but the system I installed sounds great and seems to be exactly what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 4 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Wireless car play connects automatically and quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    2012 Corvette

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooks up instantly to Bluetooth quality sound Great value Apple play works great with it. Google maps is seamless with it as well all around a very good unit.

    I would recommend this to a friend