Customer Ratings & Reviews
- Model:
- STRDH550
- |
- SKU:
- 4418007
Customer reviews
Rating 4.4 out of 5 stars with 1376 reviews
(1,376 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the sound quality and ease of use of the 725W 5.2-Ch. Full HD and 3D Pass-Through A/V Home Theater Receiver. The price, power, and HDMI connectivity are also appreciated. However, some customers have expressed concerns about the manual, menu, and size of the receiver.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 1 out of 5 stars
This receiver does NOT have Component Video !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First let me say that I never got this hooked up and cannot say anything positive or negative about the sound quality. I didn't even get that far. On the Specifications tab, you'll notice that is says it has 2 Component Video Inputs and 1 Component Video Output. WRONG!!!. These are Composite Video inputs and outputs. Do not mistake these with Component Video, they are completely 2 different things. But, this receiver is such a good price, and the only receivers they had that featured true Component Video were $600. But there's no need to go that route, you can buy a $30 HDMI to Component Video converter (not at Best Buy though, they do not carry those). I would also suggest that you purchase a HDMI HDCP splitter. If you have an older item that you are want to connect the Component Video to (in my case, it was an older TV) and let's say your DVR is HDMI, you will most likely get an HDCP error. This splitter will go around that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Zona! Thank you for taking the time to share your feedback regarding the available inputs on this receiver, we will make sure to use this information to improve our future units and be able to meet our customers expectations.~Jeannette
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Its a Sony =)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver for the price, easy to install, easy to operate, Sony just has quality electronics, very happy with this reciever
I would recommend this to a friend - Cons mentioned:Manual
Rated 4 out of 5 stars
Simple but effective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As noted the instructions are lacking in information but the receiver works well for what I need it for.
I would recommend this to a friend Rated 1 out of 5 stars
bought two, each lasted 6 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the first one in November, the HDMI out port died in July. Bought exact same one again in July thinking, hey this can't happen twice. And it did! Now the hassle of shipping it back and waiting who knows how long for it to get fixed. Been a Sony loyalist for a long time, pretty sure I am done at this point.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jason, we regret that the unit did not live up to your expectation. Please reach us out at [email protected] with your reference number if any so we can take a closer look at this matter. Thanks, -Erin
Rated 2 out of 5 stars
Be careful with specs!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my former old Sony system so based on the described features, great reviews, and price, I chose this Sony receiver. Sadly, I am going to have to return it and upgrade because while it claims to be compatible with iPhones, this model only supports through iPhone 5s. I have a 7. Also it was not clear in the description that it is NOT HDCP 2.2 COMPATIBLE, and with most cable and streaming sevices, you (will eventually) need it! I also realized I really need Bluetooth in the receiver. Finally, the equalizer options are so limited, far below my former Sony compact stereo system standards, and this one's output across the board requires a subwoofer for certain. Not near enough low end support. This is too basic for 2018.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Receiver for my Home Theater
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The receiver is perfect for my home theater system. The wattage is great and the sound quality is spectacular.
I would recommend this to a friend Rated 1 out of 5 stars
Not compatible with older units; too few outputs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 7 hours today trying to get this to work, including 2 hours on-line with Sony chat. Turns out that your TV has to have not just HDMI, but HDMI ARC. Otherwise, you can't fine-tune the system for your set-up. Also, despite checking what Product Support told me, there are no Video output jacks and no way to use wireless headphones at the same time as the speakers. Bad decision, lots of wasted time. Returning it tomorrow.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Gruncle, thank you for your message. That is unfortunate that the SONY Home Theater Receiver did not meet your expectations and decided to return it back to the store because of the no compatible ports on your TV. However, thank you for your feedback. Best regards, Oscar.
Rated 5 out of 5 stars
Nice stereo receiver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this receiver to run my patio audio so I am only using it for a 2 channel receiver right now. It has enough power and clarity to run a nice pair of Klipch speakers that are mounted up under the eve of my second floor. It sounds pretty good all the way up! So far I am happy with this purchase and satisfied it will perform perfectly for the task I purchased it for!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
yet another sony awesome product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy setup same as i would grow to expect from sony
I would recommend this to a friend Rated 2 out of 5 stars
Doesn't always work like it should.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it works great. But about 50% of the time when it is turned on the sound doesn't work or only the 2 front speakers work, Then you have to go through the trouble of turning it, and the tv off then turn them back on and see if it works the 2ed time. If not you have to try again and again until it works. If it would come on every time like its supposed too, I would give it 5 stars for sure, but fighting with it every day is no fun at all.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rayman, We are sorry to hear that issue. This article may help us resolving this issue: https://us.en.kb.sony.com/app/answers/detail/a_id/39055/. We will forward your information to the proper department. Thank you for your feedback. Regards, Vincent
Rated 3 out of 5 stars
Neutral
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't use it long enough to rate better or worse. I just want it out there that the HDMI switch/repeater will not work with xfinity/comcast X1 box. I exchanged it with a Pioneer Elite VSXLX301 and it worked perfectly. It sounded fine with my B-Ray and Xbox. Seemed functional. It's a comcast problem...not Sony!
I would recommend this to a friendRated 1 out of 5 stars
no power
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an old samsung home theater system from 2005 with and overall power of 1200W. Never had a receiver and since I bought this one new, I thought that 725W overall was going to sound good. Boy was I mistaken..... I am using it with the same speakers from my samsung but the sound quality is horrible. Absolutely no power to it, sound quality is terrible! This was a waste of money for me. I had it in the box for a month so when it came to the time of great dissapointment I could not even return it.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great basic use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was just what I needed for the right price. Simple to hook up as well
I would recommend this to a friendRated 1 out of 5 stars
Try something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two issues with this receiver: First, as soon as I turned it on the receiver started emitting an audible hum. Not from the speakers, but from the unit itself. This was the fastest rejection in 40+ years of buying audio equipment. Second, it turns out that Sony has decided that no one could possibly want to use a subwoofer when listening to music and turns it off. In other words, the 2 channel mode is strictly left and right speakers, no sub. IMO, this is ridiculous. AFAIK, nobody else does it this way and for good reason. Back it goes.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NMBB, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. -Jerome
Rated 1 out of 5 stars
short lived dvd audio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after only a few months the audio on the spoken voices on dvds dropped out and only the background could be heard. it was a big waist of time finding out which component was defective.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last long. was a month in and it broke, didn’t work all of a sudden.
No, I would not recommend this to a friend


