Customer Ratings & Reviews

Hi DomtotheIngo,

Thank you for the purchase! We're glad to hear that you like the picture quality and price point of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

-David

Awesome, SYSH! Choosing this TV will definitely be worth it! Thank you for taking the time to write such a wonderful review of your experience with your A95L QD-OLED 4K Ultra HD Smart TV! We are extremely pleased to hear you are enjoying the features, exceptional picture quality, and overall performance of this TV. Glad to know that you are very satisfied with your purchase. Thanks for giving the product a perfect rating! -Jess

Hi HHnj, Thank you for the positive review! It's wonderful to know that you appreciate the excellent 4K HDR picture and impressive features of your new Sony A95L. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the A95L. Thanks for choosing Sony! Have a great day! -Jess

Hi Chad, We appreciate the positive feedback and we're glad to hear that you like the superb picture quality of the TV. Good to know you are having an enjoyable watching experience with this TV. Thank you for purchasing the 77" A95L! Have a great day! -Jess

Hi TracieS, Choosing this TV will definitely be worth it! Thank you for taking the time to write such an amazing review of your experience with your A95L OLED 4K Ultra HD Smart Google TV! We are extremely pleased to hear you are enjoying everything about this great TV. We always strive to deliver the best picture quality with our TVs. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thank you so much for leaving us such a wonderful review of your new BRAVIA TV. Enjoy! -Jess

Hi NormanS, Thank you so much for sharing such a wonderful shopping experience. We're really glad you're happy and satisfied with the great customer service and exceptional picture quality of your new A95L OLED 4K Ultra HD Smart Google TV. We always strive to deliver the best picture quality with our TVs. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thank you for purchasing the 77" A95L and for choosing Sony! -Jess

Hi Cb01, Awesome! We're delighted to hear you like the outstanding picture and sound quality of your 77" A95L. You chose the best TV brand! You’re now able to enjoy immersive, engaging cinematic experience in your home. Our brightest and widest range of shades and hues, complimented by pure black, all beautifully displayed on a QD-OLED screen powered by Cognitive Processor XR. The A95L is also equipped with true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue. Thank you so much for purchasing our 77" A95L and for choosing Sony! -Jess

Hi CharlesC, Thank you for choosing and purchasing our MASTER Series A95L OLED 4K HDR TV. We're really happy to hear you're very satisfied with the superb picture quality, amazing smart Google TV features and excellent performance of this TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the A95L. Thank you for giving the product a perfect rating! Enjoy! -Jess

Hi DavidM, Thank you so much for the fantastic review! We are really happy to hear you're enjoying the immersive picture quality, especially when watching movies and TV, sports, and more on this exceptional TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max technology, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for purchasing the 77" A95L and for choosing Sony! -Jess

Hi GlendaB, Thank you for sharing your positive experience with your Sony A95L! We're glad you like the beautiful picture and sound quality of this TV. Our brightest and widest range of shades and hues, complimented by pure black, all beautifully displayed on a QD-OLED screen powered by Cognitive Processor XR. The A95L is also equipped with true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue. Thanks for choosing Sony! -Sam

Hi BestBuy, Great! We're so thrilled to hear this TV meets your needs and expectations. Glad to know you love the outstanding picture quality and you feel like you are being there at the movie theater. We always strive to deliver the best picture quality with our TVs. Our brightest and widest range of shades and hues, complimented by pure black, all beautifully displayed on a QD-OLED screen powered by Cognitive Processor XR. The A95L is also equipped with true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue. Thank you for upgrading to your new 77" A95L! -Jess

Hi SypherX, We're very happy to hear this feedback! Glad you're satisfied with your purchase. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam

Hi Cwebb299, That's really cool! You definitely made the right choice with this A95L OLED 4K Ultra HD Smart Google TV. We are thrilled to hear you are having an enjoyable watching experience and you like excellent picture and smart Google TV features of this TV. Our flagship OLED TV powered by Cognitive Processor XR™ brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. Cinematic sound comes directly from the screen. Thank you for the 5-star rating and for choosing Sony! Have a great day! -Jess

Hi Ebro320,

You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. The A95L has the best color, powered by our most powerful processor! Our brightest and widest range of shades and hues, complimented by pure black, all beautifully displayed on a QD-OLED screen powered by Cognitive Processor XR. The A95L is also equipped with true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue. Thank you for choosing Sony!

-Ralph

That's great, FaustoB! You definitely made the right choice with this TV. We're so delighted to hear that you like the clear picture quality, smart Google TV features, overall performance of the TV. Thank you for choosing Sony! Enjoy! -Jess

Hello Rick,

Thank you for choosing Sony!

We're truly heartened to learn that you're loving the incredibly clear and vibrant picture quality of your XR77A95L. This model has been thoughtfully designed to deliver an exceptional visual experience, and we're thrilled that it has exceeded your expectations. Thank you so much for the strong recommendation; we truly appreciate it!

Best regards,
-Fred

Hi NealD, Thank you for sharing your outstanding shopping experience with us. We are delighted to hear that the installation of your new BRAVIA XR A95L QD-OLED 4K Ultra HD Smart Google TV went smoothly and that you are enjoying its features and capabilities. It's great to know that you were assisted professionally. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! -Jess

Awesome, Shakem11! We're thrilled to hear you are overall pleased with the features of your MASTER Series A95L. Get the most out of your TV through the Help Guide or BRAVIA usage tips page and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. For more details, please refer to the link below.

https://www.sony.com/electronics/support/articles/00291490

If you want to take advantage of higher refresh rates or high definition 4K HDR content (4K120Hz signal) such as PS5 video games and Ultra HD BD movies, special preparation is required. Make sure to connect the external device to HDMI input 3 or 4 using a Premium High Speed HDMI Cable(s) that supports speeds of atleast 18 Gbps (or better). Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.

To change the HDMI signal format setting, press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [External inputs] — [HDMI signal format] — [HDMI 3/4].

We can't wait for you to have an enjoyable watching experience with this great TV! Thank you for choosing Sony! -Jess

Hi jsl1234,

We regret to hear that you are having an issue with your Sony TV. This is definitely not the customer experience we want you to have. We can review your case so we can better understand your concern. You can email us at socialsupport@am.sony.com with the following details:

Case Number:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

Sincerely,
Vincent