Customer Ratings & Reviews
- Model:
- XR77A95L
- |
- SKU:
- 10187821
Customer reviews
Rating 4.7 out of 5 stars with 261 reviews
(261 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Rated 3 out of 5 stars
5 star tv compromised by logo dimming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an easy five star tv, if not for logo dimming. Sports fans take notice. When watching SDR sports with peak luminance set to high, the tv will dim down over time when there’s a static scoreboard, making the broadcast much less impactful. LG and Samsung have either removed logo dimming or given the owner the option to disable it in the menus. Sony is at a competitive disadvantage for this, and needs to address ASAP. Everything else about the tv is fabulous.
This review is from Sony - 77" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelC,
Thanks for sharing your thoughts and experience using your BRAVIA XR A95L. We’ve taken note of your feedback about the ASBL kicking in or static logo dimming, especially when watching sports content in SDR. We also appreciate pointing out the peak luminance setting that determines how bright it's going to actually be on the average. Picture settings allow a wide array of changes to color, contrast, motion settings, and brightness that can improve the viewed content on your TV. Unfortunately, you cannot turn off ASBL (Auto Static Brightness Limiter) on this unit.
If the same image is displayed repeatedly or for long periods of time, image retention may occur. This issue is not a malfunction. We have equipped this TV with functions, [Pixel shift] and [Panel refresh], that are designed to reduce image retention. These functions automatically run according to your TV’s condition or you can run them manually.
Despite your concerns, we're delighted to hear that you like most of the features of this TV, especially the excellent picture quality.
If there is something that we can help you with, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
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