Customer Ratings & Reviews

I love these hearing aids because I'm hearing sounds I haven't heard for years. Charging is easy and Battery life exceeds my daily needs of about 16 hours. They are very, very comfortable and do not interfere with "mask-wearing" while also wearing eyeglasses. The APP for Android is less functional than for IOS, but I'm hoping they will update the software in the future....

Me: late 60’s with moderate hearing loss and tinnitus. My original behind-the-ear hearing aids ($4K nine years ago) have been broken for a few years and were too expensive to replace. They never really fit properly because I have small ear canals so I didn’t wear them as much as I should have. Enter the Sony CRE-E10 OTC hearing aids. Setup was easy. The XS sleeves are a good fit for me. I can now wear them all day without noticing them. It’s nice to hear again. Streaming music from my iPhone wasn’t a priority but it is a bonus. It’s not the same quality sound as with my AirPod Pros but I never expected it to be. My only wish with these hearing aids is that there was true ANC when the volume is turned all the way down. Sometimes silence is golden. As for battery life: excellent. Bottom line: these work very well for me; better than my original pair. Highly recommended.

I really wanted to like them. The software that comes with them? Oh my God, the last time I've done any kind of design and coding was in Roblox when I was 12, and I'm confident I could write and design a better application in an evening than the poor intern they hired to write that incredibly feisty and combative app. They never charge when you put them in the case, making my nightly routine struggling with the things to get them to seat properly, and yes, I have woken up to one of them fully charged and the other one wasn't so it was effectively a worthless product when I needed it, but nope: had to sit there, holding the thing in on my way to work so I could at least get 5 hours worth of charge for my shift. Now the right aid is going out and it hasn't even been two months, I have no idea what's wrong with it. Maybe my problems with the hardware themself is a fluke, and I really hope so because I have to make the drive to the city tomorrow on my day off to see if I can even get these exchanged, (I'll be heart broken if I can't because when these worked it was the first time I could hear after living all my life of getting ridiculed for not being able to hear or mumble because I don't know how loud I'm speaking). The positives? They sound really nice, but seriously, dear reader, this is not worth how obtuse they are. Sony can and will do better. It's just not this generation of hearing aids, and I can't recommend that you adopt a prototype build of a product that needed less corners cut in production at this pricing.

Definitely help with hearing. They're not great for streaming music, but good enough for calls. Discreet.

Great hearing aids. i have tried many including prescription HAs and these are up there with top of the line HAs. These have blown all the other OTC HAs out of the water.

Bought these for my dad who liked them better than a pair of Jambra hearing aids. The main issue with these was we couldn't use the audio control features of the app without first passing the hearing test. My dad said the aids helped him hear a lot better without the full use of the app. So, the hearing test as a blocker for audio control features is not a good design in my opinion.

Pros Great sound quality for voices Nice small charger Cons Closed earpieces make eating potato chips a nightmare They didn't have a feature I was looking for but couldn't confirm prior to purchase. Namely, the ability to pick up my voice during a phone call so I don't have to have my iPhone mic near my mouth to use them.

I ordered online and thought the return policy was 30 days but it was 15. The hard part of aid puts to much pressure on ear and I could not wear more than 3 hours. The software kept defaulting to settings and I had to get on and reset multiple times while wearing. They did help some but not like custom hearing aids. I will try to sell them

Easy to set up. Bought them for my Dad. He is so much more present and engaged in conversations. I should have purchased years ago.

My husband like them, but had to return them because they hurt his ears.

Your hearing is never going to come back and have had many these really work best

Thickness of this product makes it painful after wearing for a few hours. Difficult to extract from ears. Always collects ear wax. Instructions are confusing and occasionally incorrect. Makes my voice sound muffled. I am a big fan of Sony products so I expected to love these hearing aids as an upgrade from my Bose hearing aids, but I plan to return them soon -- just a few days after my purchase.

They look good on paper but no streaming for Android means I will have to go a different route!