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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 449 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers are delighted by the superb sound quality and comfortable fit of the Gold Wireless 7.1 Virtual Surround Sound Gaming Headset. Many appreciate its compatibility with multiple devices and the long battery life, while also finding it lightweight and a good value for the price. A few users noted that the maximum volume could be higher and the wireless range somewhat limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 449 reviews
  • Rated 2 out of 5 stars

    It’s a No Go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the worst I have used to date. Looks nice I really appreciate the hidden mic. I could hardly hear my friends even after adjusting the settings on the headset and the I game settings. I’m returning it today.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the worse headaet I've ever own. The sound quality it's that good to start with but it takes a huge hit when you have the mic on. I can not find the right balance between game sounds and chat volume. One is always to loud. Everyone I play with tells me they have trouble hearing me or that they can here the game we are playing. The mic is just a tiny hole on the ear piece. Do yourself a favor and aviod this at all cost. I've had cheap knock off headset for ²0 dollars that put these to shame. Would have returned them but the store near hasn't had any headsets lately.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my Astro 10 but the gold disconnects a lot even if it is for a few second is annoying. Also the mic isn’t the best . My friends say it sounds bad. I wouldn’t recommend it to be honest.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bluetooth didn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return this headset. It never connected well with bluetooth and had to be connected by wire to the controller. Too much to pay for a headset that did not work well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony gold wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry but Design is poor on this more it got used Performance degraded returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was working...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing, the sound isn't amazing or anything. It's meh. Coming from a pair of Hyper X, you will be disappointed. After a couple of weeks I wasn't able to hear people in my chat. When I set the sound to Chat Only, then I can hear people. But when I set it to hear all. The chat volume gets really low. For that, this pair of headphones gets a huge TWO THUMBS DOWN. Not worth the price!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great, however, after about 3 months quit working. Very disappointed that I paid $100 for them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless does not work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these because my son loves Fortnite and he wanted wireless headphones. Unfortunatly they did not work wirelessly, They do work if they are connected with the wire so at least that was okay. The only reason I kept them is because I ordered them during COVID-19 and didn't want to mess with the return process with stores not open at this time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didnt last because they broke. Son uses them for gaming. Very hot on the ears.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hearing problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this particular headset the sound was all muffle when you talked into it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old gold ps4 headphones and thought after 7 years I’ll upgrade! Just to return them because they are trash, the build: trash The sound even in the 7.1 with app: trash Comfort: tight and super close to the ears just hurt on arrival of touching my ears: trash Connectivity: trash

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t care for these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These weren’t the best to use I was disappointed in them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last a full year before the left ear stopped working. Trying to use the warranty with PlayStation is impossible. No way to contact them via phone. No response from “chat bot” and no email. Best Buy won’t warranty them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No no no

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These I would not recommend I had got these because they were out of stock of my turtle beach ones these headphones are terrible for the price sound, quality Of them everything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the middle of playing video games, my friends can hear a screech noise. It’s annoying Because I have to turn it off and turn it back on! 30 dollar turtle beaches are way better !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need to secure the free points

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t think you will get the fort nite points. I bought this and found the code was used. I returned it and found the replacement was also used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox 670 headset is better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad do not buy I hated this headset so cheap the Xbox 760 headset is better then the ps8 headset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst headset ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head phone microphone goes out and your friends can't hear you.. you have to keep turning them on and off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps4 head set

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They headset came with a defect messing up the output sound and scratchy intake on multiplayer game.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very complicated headset. Dont waste your money. Find something different.

    No, I would not recommend this to a friend