Customer Ratings & Reviews

Good for at home gaming if someone is using the TV. It does ok with every other aspect.

So frustrating and a complete waste of money. I have no issues with my Wifi except when trying to play on my portal. No matter if the PS5 is land line connected or using Wifi, this portal lags so hard that I hate using it. I have wasted so much time trying to get this thing to work. The PSP is far better than this junk.

When i am home on the same wifi it is perfect no problem. But if you go to anywhere that ask for an extra step to connect to a wifi it doesn't work. So if you go to a hotel that needs you to put your last name and room number it will not connect

A total scam. Does not connect to PS5 unless directly touching it. Why would I want to look at an 8 inch screen when I could just look at my tv? Portable…….not so much. Total scam by Sony for crap.

Pointless piece of junk. Can only play when at home on your home WiFi. Bought it for my new job where I travel out of town for 3 weeks at a time and wanted to be able to play Diablo IV and can’t. Will be turning when I get home.

Because it was not good shape. When I got it, I would not recommend it

Was super excited to get this, but it's useless. Took about a half hour to get it to connect to the ps5, once it did it wouldn't stay connected. The screen would freeze for 30 seconds at a time while it tried to communicate with the console.

No pictures because I returned and refunded it the same day. Laggy connection. Sometimes game wont even play. Alot of "freezing " due to connectivity. Cmon Sony. You can do better

The only reason im making a poor review is the fact that how you could make it available to be purchased then cancel the order a few days later. I love the device and hoping to get one soon

You must have high internet speed for this to work. It lags on my service of 600 mb/s. Pretty much unplayable on slower internet speeds.

Returned it, all it does is let you walk around your house with your PlayStation running in another too

Is not worth it the view of the graphics every time i m playing wz3 zombies i cant not open the map ro see where i m of my location and others games to

If you have it sure but just a contractor with a screen, no media . If No wifi its a good coaster

Terrible. Doesn’t connected and Best Busy won’t allow a return

Only lasted 15 days and only used like twice the right joustick stopped working up and down function. Apparently it is a common thing so if u do get it get the warranty you will use it. I didnt cause i thought it would atleast last a year or something didnt expect it to break this fast

Why cant you play netflix or youtube on this? Something so simple can not be done? Come on sony

You should just spend the 1-200$ more on a steam deck, remote plays psn systems AND you get a full stand alone pc experience, as well as any emulation ypu want.. imagine that. SONY HAS GOTTEN LAZY.

Literally waited for bestbuy to launch this for 2 weeks. Then this morning watched it like a hawk. Nothing at 1am-now. So LUCKILY I was able to snag one on GameStops webside at 4:30am before they also sold out thanks to TechRadar and myself being up waiting on bestbuy. So you snooze you lose, best buy!

Pre ordered 10/17 have nothing no one helps me no product nothing no one has any answers i am beyond upset it is a birthday gift and was for today which is already a day after launch date and still have no info. If i could give a zero for customer service i would.

Made sure to preorder so when the release date came i wouldnt get my item. Thats why you preorder right? Or just to see all the reviews pop up on feed from people who already received them from best buy so i could see what i paid for and am not getting.