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Customer reviews

Rating 4.5 out of 5 stars with 5833 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 5,833 reviews
  • Rated 4 out of 5 stars

    Just short of amazing but a great PS5 add!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only limitations which kept it from getting a 5 were: 1. It can only mirror one profile, the main one. I think forethought into that would have made the device a true Switch contender in a number of ways. 2. Wi-fi limitations. I understand needing high bandwidth but, unless you turn off the remote play option on the PS5, you can’t add additional WiFi options such as Hotspot. If you are elsewhere, it won’t even login to give you a chance to choose a separate WiFi or use the Hotspot. That will be a real problem for me when I want to use it when I travel overseas in August 2024.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a game-changer! Seamless remote play, crisp display, and responsive controls make gaming on the go effortless. It’s a must-have for PlayStation fans who want flexibility without sacrificing quality. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your Mileage May Vary

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I've had it since launch and it does exactly what I hoped it would plus more. I had my PS5 setup in my living room collecting dust and now I'm able to get some game time in without interrupting my kids. This device is heavily dependent on having a solid network infrastructure. If your PS5 is unable to be connected via ethernet, I would avoid buying this product. If you are using the router that your ISP provided you, I would avoid buying this product. Your internet speed has nothing to do with how well this will perform in your home. My setup: ISP - Verizon Speed - 1Gig Router - eero Pro 6E PS5 - Connected via Ethernet PS Portal - Connected to Wi-Fi on 5Ghz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar. Absolutely freaking stellar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so many good things to say about the Portal. I genuinely love it. For a handheld the graphics are fantastic. Most importantly, you can get your game on literally anywhere with wifi, which is basically everywhere these days. It feels great in your hand, the sound quality isn't perfect but you would be ridiculous to think it should be in a handheld. Easily worth the price, as a matter of fact you are getting a great value deal for $200. Buy it, seriously. You are doing a disservice to your gaming self and DEMOCRACY if you don't!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some time to set up and to get used to controls (switching from being connected to ps5 and cloud streaming, and the menu options in game when cloud streaming) but overall I’m happy with my purchase. Wish it would allow connecting to media apps as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PlayStation portal is absolutely the best. No lag but the downside is you need to turn your PS5, in order to connect, but I love it for its price you got to play your ps5 games even if someone is using the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow awesome device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it a ps5 accessory works great at home i bought it because i want it to use outside home while at work and its great i feel no lag i used my phones Hotspot so far so good the connection feels strong i was playing fifa fortnite and last of us i had no issues at all im impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Playstation Portal!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Playstation Portal. My main tv which I play my PS5 on and XSX was being used for Christmas movies. My Portal came in clutch. I played Gran Tourismo and Spider Man 2 flawlessly. I took my Portal to my detached garage to get away from my other half and it worked smoothly. If youre married this thing is a game changer. I even took it to the hospital while waiting for my grandson to arrive and it worked perfectly while using the hospitals wifi. Well worth the price. It plays and feels awesome. If i had to ding it..it would be the battery life. I want to say it lasted almost 2 hours. But, I'm just nit picking at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing device to have if you like to game on the go, feels great in my hands, and it performs great on my iPhone 16’s hotspot, I bought a travel router that connects to my phones internet to go along with it, haven’t had any problems playing call of duty multiplayer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues yet, connects pretty quickly and stays strong (phone hotshot is a bit shakey tho) I love it, I get to play with my kids while on the go and the connecting screen looks cool too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for taking on road trips.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite what others say about the portals bad connection and or lag i havent had any issues with it yet. Just make sure that your ps 5 is hardwired via ethernet cable or connected via wifi to a 5ghz network also make sure you have the portal connected to a 5ghz network. Mine are both connected to 5ghz network and when im away from home i connect my portal to my 5ghz portable hotspot tmobile network and as long as the hotspot has more than half signal bars my connection remains good with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good console we can use any time any where I can says nothing wrong about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it. It even works when I tether it to my iPhone for an internet connection on-the-go. I wish it had Bluetooth because it limits how many accessories can be used with the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It ain’t McDonald’s but I’m lovin it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld device! It’s a convenient way to play my ps5 away from where it’s placed as long as there’s a WiFi connection. Comes in handy when I want to hop on while laying in bed or if the tv is already in use. Only downside is the need for a WiFi connection to work but other than that it definitely comes in clutch. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for remote play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally skeptical about it, because i had already tried the remote play features with my phone and tablet, and thought it was decent enough but the delay and lag was annoying. With this thing, as long as you have good internet and wifi, it actually does way better than i imagined it would. 200 bucks for a big screen and actual playstation controller grips, i will promote this thing anyday. I only wish i could upload a video to show the lack of delay and how responsive it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great! Connect PS5 using Ethernet!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for playing games on my PS5 while my wife is watching tv. No issues with latency or image quality, just make sure you have your PS5 is hard-wired to your router instead of using WiFi is possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Put your PS5 in your pocket.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal remote play is a game-changer for gamers who want the to play their favorite games from anywhere (you need WiFi connection) seamless connection between your console and device allows for high-quality gameplay without any lag (if you have high speed Internet). The user-friendly interface makes it easy to navigate and the customization options enhance the gaming experience. I highly recommend PlayStation Portal remote play for gamers looking to take their gaming experience to the next level.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laggy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for on the go. Always has to reconnect in the middle of a game. Weak battery life. Too weird for my hands. Prefer regular ps5 controller better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice alternative for traveling for work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is a nice alternative to remote play for anyone that travels a lot or that have others in the house that might need to have the tv, although there are some issues connecting to hotel wi-fi, but with the recent update some of the issues should get fixed. It works really well with my cell phone hot spot on 5g network with some stuttering it feels comfortable on your hands. Definitely a nice accessory for gaming on the go if wi-fi is available and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device! Truly feels like a portable PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal has impressed me so far. It’s amazing on single player games and pretty good on multiplayer games. For games like COD if you’re playing aggresive or like to rush you might have some trouble sonce you need that extra second or two of response time. Same goes for fortnite and other shooters. But overall it is going to play all games very smooth and you will be happy with the performance on it. (make sure your internet is strong enough). It feels great in hands and the screen looks amazing for 1080p. If you want something to take around the house or if you travel often this is an amazing option to have.

    I would recommend this to a friend
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