Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 5822 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,822 reviews
  • Rated 5 out of 5 stars

    Amazing vaue for this device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing gets a lot of hate online becuase it is WiFi only, but I gotta say, it's awesome. I don't always want to go upstairs and get in my game room. Sometimes I just want to sit on the couch downstairs and put in a quick session. This is superb for that. I've taken it on trips, too, and it works amazingly well in a hotel room. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to play my games on the go and the streaming is even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Dad life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great for my lifestyle and easy to setup. Pick up from Best Buy was easy and would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal was a great purchase the best buy employees was great and helpful i definitely recommend getting one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for at Home

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is great for what it does. It allows you play your ps5 around your house. It syncs instantly and has a very good connection everywhere, which is surprising since my internet is just okay in certain parts of my house. Turning it on allows it to connect instantly to Ps5. Turning on a controller turns it off making it seamless. The biggest negative has nothing to do with what this is but what I wanted. You need internet to work this, due to the PS5 issues connecting to most Hotel WiFi’s, it means you cannot travel with it very well. This is not a travel console, but an attachment to your home system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alternative to PS5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a gift for my son for Christmas l can’t give review as of yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mobile ps5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 on the go can do everything on it that you do on the regular ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playatation portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game system. Needs more games though through streaming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If streaming quality was better this would be it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it feels nice and the screen looks nice but the streaming is terrible most of the time there is some lag and the resolution is pretty low and I'm usually only using it at home and honestly since I've had it in this last year I've used it for maybe a total of 3 hours

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Internet strength

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I dislike about this product is you really need a strong internet for it to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great play

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to take with me on vacation when i visited my sister and nephew. We play Diablo IV together and I was able to use this all day. It was great. Never had an issue. Loved using this when im not able to get to my PS5 console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you got the good internet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the idea. Great if you don't have a PS5 as well because the cloud has a bunch of PS5 games. Only downside is the benefit exists based on the network where your PS5 is. So if multiple people are on the wifi - you're going to have some quality frame drops. It uses remote play so try your phone and test your wifi first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system if u have good internet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little system . I use my wifi hotspot and my PS5 is connected to my home wifi and I have no issues. Love being able to play gran Turismo on my lunch breaks and playing god of war in bed. Haha.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is horrible. I have yet to be able to use it more than 15 with out the connection dropping. If I could give it a zero, I would. I had high hopes. Doesn’t matter what type of connection is made it drips. Unplayable. I want my money back. How can they still sell this device. We need a class action lawsuit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The PS5 accessory I never knew I needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of always playing my PS5 in front of the TV. This device fixed that. It is solid construction, well balanced, comfortable, lightweight and has a beautiful screen. Battery life is excellent and it comes with the Dual sense/haptic feedback we all love. $200 is a reasonable price (considering a Backbone is $100). I use this device a lot. I do need a hardwired connection before attempting to play it outside the home. Time will tell if the controller gets stick drift. 5 stars for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt too sure about it but after playing it for 2 weeks now my playstation gets more play from this portal than ever pro tip plug the ethernet to your ps5 game changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love ittt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best decision ive ever man, it is useful when it comes to the big PlayStation you don’t have to sit up and play it you could play the portal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love shopping from best buy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice experience at Best Buy I bought LG Oven cheaper than any store and they give me gift card

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product for it use but still lacking on connection issues even with the new update 5.0.0, but we still need more game up to date games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing keeps me busy and entertained when at my daughters tennis practice or when wife is watching tv.

    I would recommend this to a friend
Sponsored