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Customer reviews

Rating 4.5 out of 5 stars with 5833 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 5,833 reviews
  • Rated 5 out of 5 stars

    Love the PS Portal But Have a Specific Use Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation Portal but I have a specific use case. My PS5 is in my living room and I want to play PS5 while in the bedroom while watching TV. This works well for this. The feel of the device feels great and it has a nice, large screen. I tried to use things like the Backbone but could never find a screen that was this large that would fix the Backbone. I really need to bigger screen to play these PS5 games. I can see this device could be a problem for someone that wants to play PS5 games outside the home. I have never tried doing this and don't see a use case where I would need to do that at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal is the best thing invented since the TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portal especially being able to play in the go anywhere I’m at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for remote PS5 gaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t expect to love this as much as I do. It’s super responsive and makes playing away from the TV a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable fun and easy to use and connect to PS5 gaming console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful portable device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this thing for a while. So happy it became in stock and I was able to purchase one. Ever since it arrived, I have played on the portal 100% of the time. I prefer playing handheld on this large beautiful screen. TVs give me a headache so playing on the portal has allowed me to play my games more often. I can finally forsee myself getting through my backlog. This is a must but product if you own the ps5 and want to play handheld. I haven’t had any connection issues while playing. I use T-Mobile home internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool! It was a gift so I don’t use it but the person loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for traveling

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that Sony has unlocked this to be able to connect from outside your home network (as long as you have good enough internet) makes this portal alot more usable and enjoyable for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this open box as a gift for my boyfriend and it came like brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I use it all the time because the tv I have my PS5 hooked up to is the prinary tv for the house. I do have a few issues. 1. You can’t change profiles easily, you have to sign out of your account on the portal and sign into another. 2. You can’t watch videos on it. I wouldn’t have expected this to be a problem but some games have cutscenes or short scenes that can’t be viewed on the portal. 3. Accessory options, I’d like a case and a screen protector or maybe a clip on power bank made for the portal but there aren’t many options. The few options i did find aren’t official.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good way to play but didnt convince me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, its seamless and a very familiar experience thanks to dualsense controller. However, I couldn't neglect the LCD washed off colors when I played any game on an OLED screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect device if your network is setup correctly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any review complaining about connectivity or latency issues and all due to an incorrectly configured network. With my PS5 hardwired via ethernet to my modem, and high quality router, and a low number of devices connected to my network’s 5 ghz band, this device is flawless. I love to game, but also don’t want to be cooped up in my office all the time. I can sit in the living room, be around my family, have some background TV on, and pop onto my PS Portal to play some games when we are all winding down. Extremely satisfied with this device. It’s lightweight, nice battery life, and a beautiful screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming anywhere

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For when you want to hide you playing games from your wife, this is the best device. You can be in the garage and play, in the kitchen and play, in the guest room, and even if you're dropping the kids to the pool and play. (Hope my wife doesn't read this, she still doesnt know i have this)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but finicky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good when it works. You definitely need a strong wifi connection, not highly recommended for online multiplayer games because it’s going to have lag, as expected from any streaming. Build quality, sound and image are very good. If you heard about the small analog sticks, it’s not so much like the switch, to me it more just having a longer distance to reach the end of any direction when you move it, which makes it a weird sensitivity learning curve, noticeable difference from the dualsense remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my Son for Father's Day!! He loves it, he can play anywhere and free up the TV for other family members to watch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity isn’t the best through the device itself but overall it’s a great concept and love how Sony added the cloud streaming option now but you still need internet requirements for both cloud streaming and console mirroring.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its straight for traveling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to test out to use for travel. Especially when i go from my house to my girlfriends or when i travel out of state for work. I like the ease of access to my games from a far but hard to play games i usually play at 120 frames+ and then play on 60 frames since i can feel the frame drop and the back triggers are not like the new controller which i play with all the time. The instant trigger would be a nice a addition and if it can handle 120 frames. So again nice to have if u travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice I’ve made. Love how we can travel with it and still be able to play the games we love. Kids love it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good better than i thought If any place have good wifi you have PS5 in your hand all around world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSP

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device remind me of the first PSP handheld from Sony great remote play can play the entire game just by playing on your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought the ps5 portal as a gift for my husband for Christmas, he was super excited about even tho he wasnt sure about how it worked at first, after doing some research he loves it,he walks around the house playing his ps5. He likes that he doesn’t have to be stationary while playing his games.

    I would recommend this to a friend
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