Customer Ratings & Reviews

Amazing product, I’m able to play whenever and wherever I am!

Won’t work with subpar WiFi. Great product. Good buy

I bought this as an impulse buy, Silent hill 2 was coming out while I had to work, I wanted to play it without it being spoiled, so I bought the portal to play while I was at work. Unfortunately, the PlayStation portal is not what I was hoping for. I was expecting a handheld that could play games properly, while only lagging occasionally. What I actually got, is a handheld that can't do much outside of your house. It would lag consistently during any play session, it didn't matter what I played, could be playing anything from a night in the woods, to re4 and I would lag the whole time. The quality of the screen is good, but it doesn't matter when the portal can't play anything above 720 p. And on top of that, the audio is always crackling and popping, never once have I had the audio playing properly. The hardware itself is nice, the controllers feel good to hold and don't cramp my hands like the Switch's joy cons. The screen looks very good (when it works) and it has an audio jack which is a very underrated feature. Overall, the hardware is flawless, I can't really think of anything negative when it comes to that. However, it does not matter if the product does not work properly, and this does not. Maybe in 5 or 10 years when I can play games without any lag, maybe it would be worth it. As it is, it's not worth 100$, let alone 200$.

Works great no issues with network plays games with no issues

Youll need a good Wifi connection to have a amazing experience. Otherwise you may feel that it is unusable. Fortunately I have a decent connection and its be good so far. Huge advantage is controller and the haptic feedback. More seamless connection rather than remote play on another device. If you can get your hands on it, give it a try!

Love it. I actually play my games on here more than the ps5 itself

This thing has been fantastic. At first, I didn't think I would be using it often. like, if I want to play the PS, i'll just play on the TV, but the experience has been magical. Now instead of playing on my couch until way too late in the night, now I play on my bed until way too late. Can't talk to the experience about playing it outside my house though. Lastly, I love the feel of the controller, like I'm actually holding a PS controller, when comparing my experience to the Asus ROG Ally, in which the controller just felt awkward.

This is an interesting concept, but one that doesn’t seem like was taken to the point of perfection. There are a lot of hiccups with this system. After you get it set up (a time-consuming process considering the updates you have to do), you then have to know to go in to your PS5 and turn on “allow remote play” and “stay connected to the internet” in order for this to work. There’s really no directions for all of this—I had to Google troubleshooting measures to figure this out. Once you finally get it all set up, things work OK most of the time. However, every so often, the picture will momentarily scramble and freeze, and if you’re at a critical point in your game, it can really mess up your gameplay. I have the highest speed internet my cable system offers, so it’s not a problem with my connection. It just sort of feels like this went to market when it was “almost” ready for release. When it’s working, it works well, but If these freeze-ups are causing me lives in my game, I’d rather just wait and play on my PS5 and large monitor.

If you are a casual gamer, you will love this. Anyone who values immediate response time will not. I happen to fall into the latter of the two categories. Good build quality and software.

Great device..hard to understand really how it works though but the kids seem to enjoy it

Excellent product, met my expectations, light and great design

I love everything about the PlayStation 5 portal. I enjoy gaming comfortable on my portal anywhere, because sitting in front of my tv all the time in order to play my game kind of sucks so im Sony came up with their brilliant ideas usual. I also want to say bestbuy is the best site to order electronics and etc.

It’s fantastic. Slight lag input but great overall

Excellent product, you just have to make sure you have a good Wi-Fi signal, otherwise you lose connection all the time.

Works well. Good price. Tough latency for some of the faster paced twitch games, but works well for games like Minecraft. Not terrific for platformers or fps games though. Battery life is excellent. Screen is bright.

Easy to set up. Convenient to travel with and goves you access to your PS5 as long as you have good wifi

Love it great to play if you wont be available to use your ps5 that often

Great device. If you already have premium plus account, highly recommended.

Great PS5 accessory! Must have if the TV your PS5 is connected to is shared. Love being able to play games like Baldurs Gate 3 from anywhere in my house. Just make sure you have a strong and consistent internet connection. Device is comfortable to use and feels well built. A bit annoying that there isn’t Bluetooth capability but there is a standard headphone jack.

Easy to set up and use. Great as an at home alternative to the tv. Its the most comfortable handheld ive ever used . As long as you have a stable connection(15-25 mbps minimum) it should work well in and out of your home. The cloud service works better than the remote play.