Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 5833 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 5,833 reviews
  • Rated 4 out of 5 stars

    Portal good not great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good not great, since it depends mostly on your upload speed of your internet. Try using good ethernet cable on the ps5 for better connection. If using wifi try putting your primary bandwidth on your ps5 to the 5gtz . Also let your ps5 run for like 2 minutes before connecting, when i connect the portal immediately after turning on the game the connection was static while using wifi. Overall good accessory to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Little Device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty amazing little device. My teen sons love them and found they can be played almost anywhere with a Wifi connection, with one son playing his on his phone hotspot while in a friends car. (It lagged, but it worked!) The screen is good sized and very clear. My only concern is if the joysticks start drifting later, there is probably no quick fix. We caught these on sale, so I doubt I would have paid full price for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system! It’s so much better than using my iPad and mobile app. The screen is excellent quality and it’s well made! I’ve really enjoyed it. Only thing that would make it better would be to be able to connect any type of Bluetooth headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well recommended

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will highly recommend the play station portal hopefully the updates will get better a little laggy but i mean its a new console i guess

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an actual handheld and if WiFi isn’t strong enough when ur out then ur sol, need an actual hotspot, 3.5/10

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    happy daughter, happy life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is super happy with her birthday present, excellent product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Fun But Flawed Device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal is certainly not for everyone. I think it only appeals to a small variety of people. Remote Play seems to be only popular with hardcore Playstation gamers. I got it because my parents watch a lot of TV, sometimes they binge watch shows for hours and I get bored and sometimes want to play a game or if i'm playing something that is inappropriate or something not of their tastes I would play the PS Portal on that specific game. When it works it works, but I recommend connecting it to a 5G network as I ended up doing, not a 2 GHZ network. While the overall functions are good it's a shame the Streaming services seem to be blocked and that would have been a great selling point to stream shows on the PS Portal as it has a really great screen and very useful when you need it. It isn't perfect but there is certainly room for improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, connects decently with ps5 but the beta cloud streaming is excellent as well. Adding the midnight black was such a great idea too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent connectivity thru wifi. Awesome ps plus options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony’s non-PSP

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, definitely could be redesigned to play games without data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i could play other games without having membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases i have made. This makes it a lot easier to lay in bed next to the wife and get some gaming in. The streaming is great and i find my self playing more games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System really comes in handy when you want to play your ps5 and use your tv for something else at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ps5 portal is absolutely fantastic! The build quality is top-notch, the features are incredibly useful, and it has completely transformed my kids gaming experience. I would highly recommend it to anyone looking for a consol portal .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for those that have to share the TV!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! It works seemlessly. I have a direct line from my playstation to my router so the performance on my Portal is excellent. I recommend keeping your game settings on performance mode for the best experience. The set up was also very simple. I was gaming in less than 5 minutes after updates. Its also surprisingly light and the controllers are legit PS5 controllers. If you have to share the tv or if you like gaming while laying in bed, you need to check this thing out!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Decent gadget but could be better

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the option to remotely play its main reason why i bought it, however…. There a few flaws which I hope they can fix with an update. If you want to play any game on your console, it must be installed or else it doesnt allow you to play (stream games) also u cant use any app installed on your ps5 such as disney plus or anything else. Wifi at home is very strong and still glitches but overall ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Portal!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy I got one and I use it much more than I anticipated! As a father with 3 kids in the house all competing for the television, the Portal frees me up to be able to sit with them and still enjoy the full power of my PS5. The screen and controls just fit so comfortably in my hands and I love being able to move around the house as needed while still having access to my games. It was hard to get my hands on one of these but it was so worth the weight! Love my Portal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fun extra pice of equipment

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handling great my nephew hasn't put it down since we got the thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 PORTAL

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s really good to buy especially for kids makes me think i’m a kid again ahha i’m happy i got it helps with hanging out and you can’t play now you can if you buy this product

    I would recommend this to a friend
Sponsored