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Customer reviews

Rating 4.5 out of 5 stars with 5838 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 5,838 reviews
  • Rated 5 out of 5 stars

    More gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful is an understatement.Now I can play anywhere in my home.lightweight and easy to hold all while wireless.Connects with WiFi and your PlayStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play the ps5 and games more often, since i dont have to be in the same room. I do wish it had bluetooth and a way to store games. Other then that its been a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Playstation Portal! Also this Best Buy provides an excellence customer service care! I will definitely come back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary Sharples

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I travel this goes with me! This has very little lag time due to the remote internet access speed. This worked so far on every trip except one time. Not sure why I couldn't connect to my PS5 at multiple locations, but when I got home I rebooted the PS5 and was able to connect right away. It happens, but all other times this was flawless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Very happy with purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it all the time. I have zero issues with playing any game on my home WIFI and I have even played at a couple of other locations, still no issues. The battery life could be a little bit better but I can use my phone charger to charge it, while I’m playing. If you are a gamer on the go or just want to be able to play a quick game, I highly recommend getting one of these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been next to impossible to get this thing when it first came out, but now that I have it, I'm thoroughly happy and understand why this was so hard to get. My only grips is that I wish the wifi would connect to more places, but it's still a great product for me when I am out somewhere else, and able to play my PS5 games on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid fun!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it! They use it out back in the garage. And front porch. Has a slight lag but still ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes………………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant to get the PlayStation Portal. With having 3 kids I get no time to game. So I bought this and gave it a shot (had two weeks to return it if I don’t like it). Well for me this has been amazing, I can now play anytime and I have finished two games since buying it. Highly recommend for Dads out there. It’s ok for call of duty but it’s better for single player games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets the requirements

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The article turned out better than I expected, the image quality is very good considering you always have to be connected to a WiFi network!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband. It lags a little while trying to game but that is expected with any remote play device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never thought I would have loved this so much!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I skeptical of buying this since it is nothing more than an extension of the PS5 and not a system running games on its own. However, once my nephew showed me the immense display quality and the feel and control of the system it was a must buy for me. I am a person who watches many shows and the opportunity to multitask in a handheld while watching a series on tv is such a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boring

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whackkkkkkkkkkkkkkkkk jakdhakdhwj jaiwbsoagxkwosbsjk

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new updates you dont even need the a ps5 to play. You can now stream. But lets be honest its 2025 who doesnt have a ps5. I am going to but the midnight black version and the 30th anniversary edition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is AWESOME !!! As long as you have good WiFi it’s perfect. Even can play games like CALL OF DUty WARZONE. Literally mirrors your ps5 as long as you leave it in rest mode

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept & device, however conntectivity needs work. Has major potential

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It looks so good!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was super skeptical about how this thing would perform. At home, sitting in bed playing Diablo 4 was amazing, but that was just my home network. Traveling, connecting in a hotel, fingers crossed: I could play Diablo 4 just as well. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and connects with no problem. Work anywhere also with internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good system. Graphics everything is the same if you got good internet. It still works with ok internet but gets choppy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, this seemed pointless … until I got it. Now, I am very impressed with it. It’s lightweight and on my WiFi6 mesh network it’s seemingly without lag. Suddenly I can take the PS5 to another room without physically moving it.

    I would recommend this to a friend
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