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Customer reviews

Rating 4.5 out of 5 stars with 6730 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 6,726 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy White Marsh MD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a superb experience when I order from this Best Buy location! My PS Portal is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal is amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always enjoyed playing it at home, but the cloud update made it fantastic. I now take it everywhere with Wi-Fi. The image quality and gameplay are excellent. It's worth every penny, I highly recommend it. My only complaint is the limited Bluetooth headset compatibility.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great purchase works good, battery life is wonderful, and you can bring it with you anywhere. The only downside i would say is that you need a good Wifi connection to play anything but other than that I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the perfect edition to your p5 especially if you travel a lot for work. I can play with my loved one even when I can’t come home due to work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PlayStation portal I say yes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is a excellent addition for the PlayStation five I recommended highly and you get yours at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect system for a full time worker/family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews and checking out videos, i was lucky to get this before it sold out. It has helped me put in 30 hours of Final Fantasy 7 Rebirth. I am a full time worker with a wife and kid who has a disability. I dont have to feel guilty about taking the only tv when the wife or kid wants to watch something. It is easy to set up and get working. Its very seamless when using it and the performance is great. My internet is 30 mbps and i have not had an issue with using it at home. Can be charged with the same cable for the PS5 remotes and have been able to play it for a little over and hour before i put it down to do other things. Its very comfortable just like the PS5 remotes. It also feels light but not too heavy. The volume is really loud for this particular unit. It has been a purchase i dont regret getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming on the go !

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made for on the go gaming !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobility!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Love the ability to connect to my PS5 when it is in rest mode from any place as long as i have a strong wi fi signal!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition. No lag noticed when using good wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat out my Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal worked even better than I expected. I've use other devices for remote play Steam Deck and Phone so I wasnt expecting and amazing performance, but man this thing works very well. Let me also specify I have very good internet with a mesh wifi system and I have my PS5 hardwired but I am very happy with my experience. Even streamed games are pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PS Portal is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My love for the PlayStation Portal grows every time Sony does a new update! This thing is just plane cool. I use it at home and on the go. I think it works better streaming from PlayStation Plus than it does playing remotely from my PS 5 console, but the newest update has made that a lot smoother. The only downside is the required monthly subscription to PS Plus, but I was already paying that so why not have a portable option? I love my PlayStation Portal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The little handle that could

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handheld that is surprising easy to use, inexpensive yet pleasantly well made. Sony has made a really user friendly product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to kill time. Hate that you cannot download games straight to the device. All games are streamed via wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Diablo 4 game play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing project!! Great graphics and connections when you have good internet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Wooooooooooooooooo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one had a problem connecting to my ps5 but the second connected quickly and effortlessly it’s a fun mobile system that’s great when you want to play on the go or just some thing to play quickly

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Wife’s happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Now I can play my games, while I ignore my wife as she watches her Drama shows and Documentaries. Just make sure you connect your PS5 via Ethernet to avoid a headache of figuring out why you keep disconnecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe recent update made this the killer device! I bring it everywhere and play with my mobile phone shared hotspot connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dads best friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing been using for a while. Very helpful to pick up and play a game in between being a full time adult

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is great. And easy to use….

    I would recommend this to a friend
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