Customer Ratings & Reviews

I have to reconnect to the internet each time I use it. Motion controls are not great for my son when he's in his bed. Still a wonderful device.

Always a superb experience when I order from this Best Buy location! My PS Portal is awesome!

Great ps5 device on the go!! With good internet. It also has cloud gaming!!

Its a nice handheld but got bored fast they need more features on it

It’s an awesome device and allows me to enjoy the ps5 anywhere. It was an adjustment period at first but after using it about 4 times a week now it’s a great device to have. Especially if you don’t get to play your ps5 as often this will get you back in the mood.

I just love this product! The kids can play theirs while me or mom play this!

I got this so that my brother can play remotely without being in my room. Although depending on your network connection it could be a little choppy, when you have good connection then it works great! I went with this over the backbone because of the dualsense feel and still getting all the features of a dualsense controller.

I bought a PS5 months ago but unable to play because of 2 kids using the TV or too mobile for me to sit down for long periods of time to play. The portal allowed me to take gaming where ever I can. It’s Wi-Fi connection dependent. So depending on your isp, router and modem setup… gaming could be seamless majority of the time or it could be the worst gaming experience.

Mortar so good. Took it with me on vacation to Aruba and I didn’t have a strong enough WiFi connection to play it. But at home it a beast. I thought about returning it but I won’t.

Just as the box stated the Portal was in excellent shape. Had all items in box and saved some money what more can you ask for.

Excellent product. Great for gaming when away from the tv..multiple updates constantly make it even better.

It works very well but is dependent on your WiFi and internet connection. If you do not have good internet save yourself the frustration of trying to make it work. Still, for what it is, it works extremely well playing my PS5 games. It feels like a solid and well made item. Time will tell. I bought an open box and it was perfect. Highly recommended.

Excellent it definitely exceeds my expectations perfect condition plus excellent quality!!!

While this item does exactly what it says it does, I’ve experienced some problems with connectivity. Most of the time it gets resolved by resetting the ps portal, but it’s kind of annoying having to do that every time I wanna use it.

I love this thing. I play this thing everywhere, it’s super convenient

Got this for my husband for Christmas and he enjoys it very much! It’s so nice, and the screen is fantastic

I love that I can just pick it up and play my PlayStation even if someone else is watching the TV or playing something else on the TV it works great it has a wonderful picture. Love it.

I bought this for my son for his birthday and loved it. My 5 year old grandson plays with it too. This is a must have for the PS5 enthusiast!

It works great, even when out of the house with good Wi-fi and the PS5 connected by ethernet. PS5 must be left on rest mode.

Really good product especially if you like hand held devices