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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 5849 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 5,849 reviews
  • Rated 5 out of 5 stars

    I love this handheld accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i pre-ordered this item and was able to pick it up on release day it seems like alot of stores don't have these in stock to buy unless u pre-order if any not sure why that is but i love the device i have small hands and fits perfectly for them and thumbsticks are smaller but yes make sure u have a ps5 and a recommend internet of 15 mbps for it to work well it wont work without a ps5 and wifi no lag issues at all since playing on it for awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory to a PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play PS5 games pretty much anywhere you have access to a decent WiFi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hand game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my son for Father’s Day and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the portal is awesome for gaming on the go the only thing I don’t like is that we can’t use Netflix or YouTube to watch movies like we do on the PS5 but overall it’s pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 on the go

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is many good and bad on this. you will definitely need stable internet on both ends, due to lag issues or connectivity. my PS5 is connected for best performance. please read up on youtube to be sure this is the purchase for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and even better customer service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal quit working after about two months, but Best Buy took care of me and replaced it without an hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this for my pre-teen because it travels with him around the house. PS5 Mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it has a very decent price, and very good on graphics long lasting game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase of 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation portal is a must have for extreme gamers. This isnt a stand alone console, meaning you do have to own a ps5. This device allows you to play all the games you have on playstation while on supported wifi. I play my playstation at work and anywhere else i can. My 8 year old also enjpys this when were out or if im using the tv to watch sports. The battery life on this playstation portal is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ....................................... .. . ........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was. Represented badly or people don’t take the time to read carefully. This was never meant to be any but what it’s meant to be. This portal is amazing in every way as long as you have a great connection. Recommended to used of you have to two option on WiFi to use the 5GHz option. Make sure you ps5 is connected to the same one as well or even better to use Ethernet. No laughs runs smoothly. Still get the hiccups but minor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review of the PlayStation Portal Remote Player

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this was an excellent choice for me, it works good, I had no problems with it, and I enjoyed playing away from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it’s alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but only if you have really fast internet,if not it’s not worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing as i travel for work alot. Small convenient and a blast to use to play jak and dexter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for remote play

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved this device even though i have to use it on WiFi, when im at home and i can’t use the tv i can just use the portal to play games and its so much better than using the app on my tablet. I really like this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better now that launch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I’ve tested it out in various settings and it performs wonderfully.raps and bounds better than when it launched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great gift he loved it he said ut was the best Father's day ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is as it’s described

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it is. Main issue is broke a thumb stick relatively quick, was able to fix easy but was not broken from abuse or outside norm of use so that was concerning. Otherwise great unit as long as you have wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really amazing playing games on it like fortnight and cod. It was really easy to set up and I traveled with it is still connected to my ps5 from home. I really enjoyed it a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony's streaming device works great for bed time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little device by sony that lets me play my ps5 in bed while my fiance sleeps! Screen is beautiful - only negatives are I wish the sticks were full size, streaming games isn't allowed (Makes sense since youre already streaming from the device though) and changing brightness is a bit cumbersome while playing

    I would recommend this to a friend
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