Customer Ratings & Reviews

I overall love the design and love the idea behind the system. Within my first week of owning and using it, I started having connectivity issues. I read online about moving your router and making sure that you were on a steady connection but I still had connectivity issues, and then I developed a drift in my left joystick, I ended up returning it but if they come out with an updated version that solves all of those problems out the box, I will definitely be purchasing another one

Very easy to use but the lag can be a problem when connecting to the PS5 even if you have a good internet connection.

Very excited to find this readily viable at the store.

An amazig unit the power of game play anytime and anywhere ,this games is perfect for a gamer that works alot.

Best Buy was very helpful, this product I would recommend to anybody and I have been very happy with it. Make sure you have good internet connection.

I love this system! It’s so much better than using my iPad and mobile app. The screen is excellent quality and it’s well made! I’ve really enjoyed it. Only thing that would make it better would be to be able to connect any type of Bluetooth headphones

Handling great my nephew hasn't put it down since we got the thing.

Wish it supported online entertainment services such as youtube

I really enjoy using this, especially when the TV is in use by other family members. I'm a dad, and being able to play PS5 handheld is great when anyone else wants to use the TV. I wouldn't use it to play frame dependent games like Street Fighter 6 due to input lag, but it's great for something like Like A Dragon Infinite Wealth, where timing doesn't need to be perfect. 8/10 definitely recommend it to parents that want to play PS5 and share the TV.

10/10 recommend especially if you have a PlayStation at home and always traveling. Just make sure you have good WiFi whenever using

I live in a one bedroom apartment with my wife, which is fine but we only have one tv. On nights when my wife’s friend Jake comes over I have to be secluded in the bedroom away from my PS5. Having the portal has helped alleviate this problem as I can now game while he is over. I plan on buying the headset next so I can mute out the panting from the other room, they say the are working out but my wife doesn’t look any fitter. Oh well 10/10 would recommend.

It’s made by Sony-so of course it will outshine the 3rd Party Competition. Yes you could use a Steam Deck to get close to the same experience on OLED, but let’s be honest why would you pay more? I wish the screen was OLED, but it’s simple and it works. It lags on occasion when out of home network, but it’s to be expected. Overall it’s new and I’m sure Sony will release future updates to alleviate issues. PARENTS I’m sure some have discovered you NEED a PlayStation 5 for this work. This is not a Nintendo Switch.

Excellent product, met my expectations, light and great design

Really good idea to have this device in your house

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I get that the Portal is somewhat divisive but I kind of like it. I get to keep on playing when my girlfriend wants to use the TV and that's all I really want it for. I personally wouldn't use it for anything competitive (EAFC for me) or any game that requires quick and precise movement (any FromSoftware games) but it works well for anything else.

Once I was finally able to get it in my cart I thought it was a fluke. Kind of like a unicorn sighting. I hit buy without hesitation. I couldn’t believe it. I had been trying to purchase this for my husband since November when it came out. He was over moon! The graphics are amazing. Has the feel of the PS5 remote, rather than backbone. So far I feel it has been pretty good especially for traveling. If you can ever get one with out over paying online for one get it!

This a great handheld device , changing your resolution to 1080p on your PS5 is recomended when streaming , the only issue i had was that when ever i tried to conect to a wifi in a hotel room , if the hotel has a webpage where you have to sign in before using the wifi the portal will not let you connect at all it doesn't have website support

Great and fun! Love the feel if the controller. Its the best for remote play, but only remote play

The Portal is a game changer. The Dual Sense feels right at home. Must have if you don’t always have control of your tv at home.