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Customer Ratings & Reviews

Your price for this item is $239.99

Customer reviews

Rating 4.5 out of 5 stars with 6245 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 6,245 reviews
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice item to have to play PlayStation games on the go. Wish it would hold a internet connect a bit better though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got it. Best thing I’ve purchased in a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, connects decently with ps5 but the beta cloud streaming is excellent as well. Adding the midnight black was such a great idea too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice just don’t like you have to buy the expensive PlayStation menthol to take full advantage of playing on the go. Also sucks that u can’t connect to hot spot on T-Mobile network

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow just wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever sifne the update withh cloud gaming it has been so smooth. No ps5 needed ajd they added games every week when i travel I can take my portal with me. Even though its in beta one day we can play our games or maybe download them but no lag or nothing when I play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, i would recommend this to a friend when you don’t feel like turning on the TV and you just wanna lay in bed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SCORED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was surprised I was even able to get one! I was on the website at 12am & was seeing it was unavailable, then around 12:20 got on the website again & it was available to add to cart! As soon as I placed my order, I refreshed the page and it was then unavailable! I was so happy I was able to get one! Overall, the Playstation Portal is great, love how big the screen is & super easy to connect to my PS5. There is a bit of a lag on it, don’t know why but not too much of a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great Sony product as expected. Being able to stream games anywhere is awesome. Great controls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch for poor WiFi setups

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having my ps games portable. The screen is the right size compared to my iPhone previously. I think the WiFi issues are not great. The portal uses ps remote same WiFi as your home network which competes with others using the same WiFi. My internet is gigabit but my slow Google wifi creates network contention. It has pretty poor WiFi reception on top of that. When no one’s streaming it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this device and takes it everywhere with us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for Playstation Owners

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls fit perfectly in your hands unlike the switch. The battery life is really good. The graphics are amazing and I didn’t really see any lag while playing as llong as you have a good WiFi connection. If you are someone who wants to play while your tv is in use, or just to play on the couch or elsewhere in the house vs being front of the tv or monitor its a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 PORTAL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s really good to buy especially for kids makes me think i’m a kid again ahha i’m happy i got it helps with hanging out and you can’t play now you can if you buy this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work great at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps portal is a great device to use when you want to game at home while the TV is taken, or you want to be able to play anywhere in the house. Although it works over the Internet, it can constantly lose connectivity with your console, requiring you to reset connectivity which would be a hassle when you're away from your home. Otherwise it works great, when it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the folks at Best Buy show day after day that they are the best in the business. I had a myriad of questions and the young lady had answers.(wish I would have gotten her name) Described what I wanted and she took me to the PS Portal. What a great device. Thanks for everything miss!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations for this product the pros is the price and the cons is alot

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Device but hard to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device..hard to understand really how it works though but the kids seem to enjoy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I can play PlayStation again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i heard about this device i immediately knew i was the demographic. As a dad im often unable to go to my game room until the kids are sleeping. With the portal im able to play while the kids are playing. It feels like a duel sense. Id much prefer the portal over other remote play options. On home wifi its seemless for single player games. I connected it to my hotspot and the quality wasnt as great and i had a few frame drops but it was playable. Id recommend for any parent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device but could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cater to a very specific audience. If you’re out of the house and around WiFi this is a great thing to own. Wish it was Bluetooth, wish the input lag was a little better and wish you could install apps. I reach for this when I’m not at home and I need to grind a couple of weekly challenges before the week is out. Hopefully one day an update makes this a standalone device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy to have

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Lets me play ps5 whenever i wamt too. Evem if someone esle is hogging the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars all the way! This product solves all the problems I had with getting downtime to play. I typically play when the kids go down for bed. This enables me to play while not taking the television from my wife while still being in the same room with her. I highly recommend this product, please keep in mind as I told my wife it is essentially a controller with a screen. I have played a number of online games with no issues such as Destiny 2.

    I would recommend this to a friend