Customer Ratings & Reviews

Bought this for my trip to Japan. This was awesome to use on the airport and airplane. I had little to no connectivity issues. Great for wanting to play on the go.

Just as the box stated the Portal was in excellent shape. Had all items in box and saved some money what more can you ask for.

Enjoy the product but it needs very good wifi to work properly. I went out and bought a decent gaming router and it still struggles. There truly is nothing like being able to kick back in bed with some headphones playing some fallout 4(addicted right now like everyone else who watches the show) or Last of Us remastered.

I bought this for my son for his birthday and loved it. My 5 year old grandson plays with it too. This is a must have for the PS5 enthusiast!

My kids love this especially when we are on vacation and they want to play a game

it is many good and bad on this. you will definitely need stable internet on both ends, due to lag issues or connectivity. my PS5 is connected for best performance. please read up on youtube to be sure this is the purchase for you.

Handheld ps5 does what it needs to do great product, sound could be louder

This system works great. As an adult gamer and a parent, I don't always have access to the tv where the playstation is, hence, this device has definitely changed the way I interact with my device. Since it's basically streaming from your playstation using wifi, it's not always perfect depending on your connectivity, but for the price and what it does, it's a great device.

I’m a big handheld gaming enthusiast, the switch lite is my favorite console. Now imagine that but with your PlayStation. Idk what everyone was on about, this is the coolest thing.

This is a good, albeit limited device. I was surprised how well it worked at home, although having an Xfinity wifi router means there are limitations. Even in the same room, the wireless signal doesn't always connect. I also couldn't get it to function while I was away form the house -- it simply wouldn't connect. The device essentially requires a strong non-ISP provided router, so there will be that added cost. Other than that, it's a nice second screen to use to play Final Fantasy while watching things on the main TV.

Quite happy with the Portal. I have bigger hands and this is so much easier for me to use than a tiny Backbone. Wish it had an LED screen instead of LCD, however, the screen is bright and crisp. Very lightweight. Aside from an itty bitty amount of lag, the connection has been great. Both my home and my workplace have very good internet connection. Highly recommend.

It works great, even when out of the house with good Wi-fi and the PS5 connected by ethernet. PS5 must be left on rest mode.

Excellent product. Great for gaming when away from the tv..multiple updates constantly make it even better.

I have loved this device even though i have to use it on WiFi, when im at home and i can’t use the tv i can just use the portal to play games and its so much better than using the app on my tablet. I really like this device.

Always a superb experience when I order from this Best Buy location! My PS Portal is awesome!

This PS Portal does exactly what it was intended to do. It works amazing and I love how it lights up blue and different colors. I just wish there were more accessories for it, rather than the cheap garbage on Amazon. They can’t even spell the words correctly on the description, that tells you how bad it is. I know people aren’t a fan of the PS Link setup, but it actually works amazingly well.

Good for what it is. Main issue is broke a thumb stick relatively quick, was able to fix easy but was not broken from abuse or outside norm of use so that was concerning. Otherwise great unit as long as you have wifi

Good service and was delivered quickly to me with no problems

Got this for my husband for Christmas and he enjoys it very much! It’s so nice, and the screen is fantastic

I bought this for my 7 y/o son and he loves it . He can use it anywhere there’s WiFi .