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Customer Ratings & Reviews

Your price for this item is $239.99

Customer reviews

Rating 4.5 out of 5 stars with 6292 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 6,292 reviews
  • Rated 5 out of 5 stars

    This is awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine you got kids, or young siblings or simply dont have access to your tv at that very instant and you pull out this PlayStation portal! You layback on yoir couch and slay away, while your kids watch pepa pig or your wife/gf watch selling sunset. Either way you’re gucci. The screen looks amazing? Havent had any problems with lag yet. Judge for yourself. Good lick getting one before christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little device. Love having the ability to play my games remotely and even away from home! A huge update has made this even better. With a PlayStation Premium account you can stream cloud gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say is awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ignore the YouTubers and Buy this. It is Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying I seen so many YouTube reviews that had a lot of negative to say about this device. I took a chance and I absolutely love it. I see on Best Buy the device has 2117 reviews averaging 4.5 stars. I think it goes to say that the average user finds this device awesome as opposed to the YouTubers who reviewed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very enjoyable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely product. Real game changer. Would recommend to any gamer that travels. Not 5 star because it isna bit laggy and like everything is not perfect but pretty danm close to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ....................................... .. . ........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kinda good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I thought. But still a streaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal does exactly what it advetises, ps5 gaming from anywhere in my home or out and about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is constantly making this better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steady updates always seem to be adding functionality. Makes the future for this device very promising.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be aware!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good product but the reason I rate it a 4 star was because I couldn’t connect my 5G hotspot to it so it was only useable in house WIFI and not hotspot. And it also turned your PS5 on when you are not there. So overall I do not know if it was that only problem with that particular PS portal or my hotspot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks so much my son will definitely enjoy this on Christmas morning and will order another one for my nephew very soon just wanted to wait again thanks for fast delivery and friendly service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed in this product. WHEN it works its got great picture quality and operation, no conplaints there. The worst part is that it only connects sometimes and I have researched endlessly how to fix it...there are no clear solutions from playstation or anywhere for that matter. I have done all the complicated fixes as well as the simple, I also pay for an extra portable wifi device and line and it still only works some of the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Basically a portable ps 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the coolest thing since the psp. I used it in a heavy snow storm in Mammoth, CA. It worked like a charm with my hotspot on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion to the PS5. I can play anywhere in the house. Used it on a road trip while in the my room. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great add on for the PS5.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PS5 accessory! Must have if the TV your PS5 is connected to is shared. Love being able to play games like Baldurs Gate 3 from anywhere in my house. Just make sure you have a strong and consistent internet connection. Device is comfortable to use and feels well built. A bit annoying that there isn’t Bluetooth capability but there is a standard headphone jack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best hand held ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the PlayStation 5 portal. I enjoy gaming comfortable on my portal anywhere, because sitting in front of my tv all the time in order to play my game kind of sucks so im Sony came up with their brilliant ideas usual. I also want to say bestbuy is the best site to order electronics and etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool but unreliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. When it connects. Highly suggest hard wiring your PS5 to the internet. If you have an average WiFi connection speed where you are using the portal it probably won’t connect. Most hotels do not have a fast enough WiFi for me to enjoy while traveling. The beta of remote play from library is cool. But games are limited. Hopefully this expands and will make it more useable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, easy to install. Everything works great. Best Buy workers are the best. Always with such a good energy amd welcoming environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to your PS5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is great. I love that I can take it virtually anywhere and it will work. It is best to add to your PS5 hardwired to your internet for best results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it’s alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but only if you have really fast internet,if not it’s not worth it

    I would recommend this to a friend